
Earnhardt Chrysler Jeep Dodge Ram
Gilbert, AZ
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I’ve purchased several vehicles from Eddie and Earnhardt. He’s always on top of everything and follows up after the sale to make sure everything is going well. I call him regardless of the brand and make of He’s always on top of everything and follows up after the sale to make sure everything is going well. I call him regardless of the brand and make of vehicle I’m looking for and he tracks them down at one of their 17 dealerships. He definitely takes the BS out of buying a new vehicle! More
Had a safety recall for 2021 Grand Cherokee. This dealership had the parts and accommodated my schedule with ease and the service was excellent from Marc who made sure I was kept informed while This dealership had the parts and accommodated my schedule with ease and the service was excellent from Marc who made sure I was kept informed while waiting. More
Amazing customer service from Christian, very nice and friendly, no pressure felt and very easy to deal with. friendly, no pressure felt and very easy to deal with. More
Absolutely fantastic customer service. Reps are very responsive, knowledgable, and so friendly! Hands down the best dealership experience I've ever had. Reps are very responsive, knowledgable, and so friendly! Hands down the best dealership experience I've ever had. More
Very nice personality to talk to. Provided all the necessary details and was always available for any questions. Provided all the necessary details and was always available for any questions. More
Happy with service, rental car and tecchnicians. I am a person of few words too. I am a person of few words too. More
Brian was very helpful and professional. Got the job done quickly. Outstanding customer service. Thank you Got the job done quickly. Outstanding customer service. Thank you More
It's people like Doug that really take the time to explain the service on our RAM Truck.... 5 Stars!! explain the service on our RAM Truck.... 5 Stars!! More
I was impressed with this company. Remember, this is a car dealer. I was treated more than fairly, of course I had not yet signed the final contract yet. Ever after that I was Remember, this is a car dealer. I was treated more than fairly, of course I had not yet signed the final contract yet. Ever after that I was still impressed. You did good, guys. Thank you Doug More
My diesel Jeep had a recall on the fuel pump and the radio. It also had a check engine light related to the fuel system one week after my warranty expired. They managed to brick my radio during the upda radio. It also had a check engine light related to the fuel system one week after my warranty expired. They managed to brick my radio during the update, which they tried to blame on me. They never performed the diagnostic I requested and tried to blame the engine light on my air filter. They made me purchase a new air filter, which did nothing. Luke Morris promised they would run a free diagnostic and have my vehicle ready before I went on vacation. I called the day of (3 days later) and they hadn't even looked at my vehicle or performed the diagnostic I requested twice now. They are refusing to acknowledge the code related to the fuel system is related to the recalled fuel pump, which states all damaged fuel components must be replaced and now Luke is not returning any of my phone calls. I had to open up a case with Mopar due to this. I will not be purchasing another vehicle from this dealer. They are highly incompetent and immoral people. I do not trust my vehicle in their care. They have not once done what I requested, they have never finished on time, and I've caught them lying to me multiple times. One of their employees continuously called me during the holidays requesting a review. She divulged her financial situation to me saying they would fire her over the holidays if I didn't give her a good review. More