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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

4.7
1,202 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,202 reviews

March 27, 2025

Had a fantastic experience working with Julian, Christian, and Bilal- true professionals who made the entire process smooth and hassle-free. Their flexibility and willingness to work around my sche More

by Vince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bilal Tarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Fishman
Mar 31, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Vince, we're thrilled to hear about your fantastic experience! Our team aims to provide seamless service and transparency, and it's great to know that Julian, Christian, and Bilal delivered on that. Thank you for your recommendation—we appreciate your feedback and look forward to serving you again! Regards, Victoria Smith victoria.smith@earnhardt.com

March 26, 2025

Overpriced services, lied to my daughter kept changing price. Customer service rude. Worst place ever. Charge 220$ for everything you ask them to check. Outrageous. We had 3 problems, $680 just to check More

by Stewfam3duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiana Dela Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We are truly sorry to hear about your disappointment, however, we would like to take a moment to clarify some aspects of the service visit. Your daughter was the person who handled all aspects of the vehicle during this transaction. She agreed to have her vehicle examined, was the primary point of contact for all communications, and fully consented to the proposed plan of execution. We understand that sometimes miscommunications can occur, but we did follow the proper steps to ensure everything was addressed. Additionally, before your departure, we all reached an agreement that your daughter, wife, and you felt was fair regarding the services rendered. The decisions were made with mutual understanding, and we all agreed the outcome was fair to all parties involved. Once again, we apologize if there has been any confusion or if you feel upset with the decisions made by your daughter during the service process. We truly hope that you can find a resolution and trust that we always aim to provide the best possible service to our valued customers. Thank you for your understanding. Regards, Josh Utley Service Manager josh.utley@earnhardt.com

March 26, 2025

Earnhardt has taken care of my jeep for 4 years and have always gone above and beyond for me. More

by KimC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Zundel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake was unable to assist so Chynna took care of me.
Mar 28, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Kim! We're thrilled to hear that you've had such a positive experience with us over the past four years. Our team is dedicated to going above and beyond, and it’s great to know we’ve met your expectations! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 23, 2025

Brandan Moriarty delivered the kind of car-buying experience you want: professional, friendly and honest. This is the third Jeep I’ve bought from Earnhardt (thank you Rudy Estrada for bringing me int More

by CWeitman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Cornwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandan Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear about your positive experience with Brandan, Rudy, and Richard. Our team is dedicated to providing exceptional service, and it’s great to know that you felt supported throughout your car-buying journey. Enjoy your new Rubicon, and we appreciate your recommendation! Regards, Victoria Smith victoria.smith@earnhardt.com

March 22, 2025

Tammy was fantastic to work with. She is very kind and knowledgeable. She got me in and out with my Jeeps oil change in quick fashion. She went over things with me and is an asset to More

by pjlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Shriner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear about your positive experience with Tammy. Her dedication to excellent service truly makes a difference. We appreciate your kind words and look forward to serving you again! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 20, 2025

Josh S was great and got our warranty items fixed! I've been bringing my cars to Earnhardt Dodge for 14 years. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the awesome feedback, Deb! We're thrilled to hear that Josh S provided great service and helped with your warranty items. Your loyalty over the years means a lot to us, and we look forward to continuing to serve you and your vehicles! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 20, 2025

Amazing customer service my salesman Ethan was the best. Best car buying experience by far More

by Crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan
Mar 21, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you, Crystal! We're thrilled to hear you had an amazing experience with Ethan. Our team strives to provide top-notch service, and it's great to know we hit the mark for you. Enjoy your new car! Regards, Victoria Smith victoria.smith@earnhardt.com

March 14, 2025

My positive experience started with a great service department, they took excellent care of my recall issue. When I started looking at trucks the sales rep was very informative and knowledgable about More

by ronsparksaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Cornwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Clapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haidar Alshaboot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Talamantez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for sharing your positive experience! We're thrilled to hear that our service and sales teams made such a great impression. Your recommendation means a lot to us, and we look forward to continuing to support you with your new truck. Enjoy the drive! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 06, 2025

We are so pleased with our 2025 Jeep Grand Cherokee. Britney Z was so professional yet personable. She deserves accolades as the best sales consultant ever. She heard our needs and found us the dream More

by Dianne Lawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britney Z
Mar 10, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for your fantastic review, Dianne! We’re thrilled to hear you love your new Jeep Grand Cherokee. Britney is indeed a gem, and we’re glad she made your experience special. Enjoy your dream SUV, and thank you for choosing Earnhardt Gilbert! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 03, 2025

I had the pleasure of working with Remy as a car salesman, and I can't recommend him highly enough. From the moment I walked into the dealership, he was incredibly humble and approachable, making me More

by Bonnie Franklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remi Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Bonnie, thank you for your wonderful feedback! We’re thrilled to hear about your positive experience with Remy. His dedication to customer satisfaction is truly commendable, and we’re glad he helped you find the perfect vehicle. We look forward to serving you again in the future! Regards, Victoria Smith victoria.smith@earnhardt.com

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