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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

4.7
1,208 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,208 reviews

April 24, 2025

We have had three Durangos that we rely on Earnhardt Chrysler to keep in top shape. Josh, our service advisor, is always knowledgeable and helpful with our repair needs as well as any maintenance. More

by mheedy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Brittany provided professional, accurate and friendly attention to my lease end transaction. I enjoyed conducting business with her and her associates. I will be happy to recommend her to any of my fri More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Cornwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Zuercher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Jack, thank you for your fantastic review! We're thrilled to hear about your positive experience with Brittany and the team. Going the extra mile is what we strive for. Your recommendation means a lot to us! Safe travels and enjoy your new adventures! Regards, Luke Morris Service Director luke.morris@earnhardt.com

April 19, 2025

Brittany provided professional, accurate and friendly attention to my lease end transaction. I enjoyed conducting business with her and her associates. I will be happy to recommend her to any of my fri More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Cornwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Z.
Apr 21, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Jack, thank you for your fantastic review! We're thrilled to hear about your positive experience with Brittany and the team. Going the extra mile is what we strive for. Your recommendation means a lot to us! Safe travels and enjoy your new adventures! Regards, Luke Morris Service Director luke.morris@earnhardt.com

April 11, 2025

April 2025; It was a pleasure dealing with Zach! I had called multiple dealerships looking for a specific thing and I got so many bizarre answers ranging from, “Cars are high because of the tariffs More

by JZC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Buxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Buxton
Apr 14, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We’re thrilled to hear about your positive experience with Zach. Our team strives to provide honest and helpful service, and it's great to know that came through for you. Enjoy your new Jeep, and we appreciate your kind words! Regards, Victoria Smith victoria.smith@earnhardt.com

April 09, 2025

excellent service plus they put up with me Zach was sales and Ken was warranty Excellent job by all Thank You Gentlemen More

by oceaneer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Buxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Warranty sales
Apr 10, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear you had a great experience with Zach and Ken. Our team loves helping customers, and your kind words mean a lot to us. We appreciate your support and look forward to serving you again! Regards, Victoria Smith victoria.smith@earnhardt.com

April 06, 2025

Jay Lay is my favorite salesman. I have purchased 3 trucks from him and have been very satisfied. More

by Phil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Lay
Apr 07, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic feedback, Phil! We're thrilled to hear about your positive experiences with Jay. Your satisfaction means a lot to us, and we appreciate your continued trust in our team. Enjoy your new trucks! Regards, Victoria Smith victoria.smith@earnhardt.com

March 27, 2025

Had a fantastic experience working with Julian, Christian, and Bilal- true professionals who made the entire process smooth and hassle-free. Their flexibility and willingness to work around my sche More

by Vince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bilal Tarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Fishman
Mar 31, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Vince, we're thrilled to hear about your fantastic experience! Our team aims to provide seamless service and transparency, and it's great to know that Julian, Christian, and Bilal delivered on that. Thank you for your recommendation—we appreciate your feedback and look forward to serving you again! Regards, Victoria Smith victoria.smith@earnhardt.com

March 26, 2025

Overpriced services, lied to my daughter kept changing price. Customer service rude. Worst place ever. Charge 220$ for everything you ask them to check. Outrageous. We had 3 problems, $680 just to check More

by Stewfam3duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiana Dela Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We are truly sorry to hear about your disappointment, however, we would like to take a moment to clarify some aspects of the service visit. Your daughter was the person who handled all aspects of the vehicle during this transaction. She agreed to have her vehicle examined, was the primary point of contact for all communications, and fully consented to the proposed plan of execution. We understand that sometimes miscommunications can occur, but we did follow the proper steps to ensure everything was addressed. Additionally, before your departure, we all reached an agreement that your daughter, wife, and you felt was fair regarding the services rendered. The decisions were made with mutual understanding, and we all agreed the outcome was fair to all parties involved. Once again, we apologize if there has been any confusion or if you feel upset with the decisions made by your daughter during the service process. We truly hope that you can find a resolution and trust that we always aim to provide the best possible service to our valued customers. Thank you for your understanding. Regards, Josh Utley Service Manager josh.utley@earnhardt.com

March 26, 2025

Earnhardt has taken care of my jeep for 4 years and have always gone above and beyond for me. More

by KimC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Zundel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake was unable to assist so Chynna took care of me.
Mar 28, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Kim! We're thrilled to hear that you've had such a positive experience with us over the past four years. Our team is dedicated to going above and beyond, and it’s great to know we’ve met your expectations! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 23, 2025

Brandan Moriarty delivered the kind of car-buying experience you want: professional, friendly and honest. This is the third Jeep I’ve bought from Earnhardt (thank you Rudy Estrada for bringing me int More

by CWeitman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Cornwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandan Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear about your positive experience with Brandan, Rudy, and Richard. Our team is dedicated to providing exceptional service, and it’s great to know that you felt supported throughout your car-buying journey. Enjoy your new Rubicon, and we appreciate your recommendation! Regards, Victoria Smith victoria.smith@earnhardt.com

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