Earnhardt Chrysler Jeep Dodge Ram

On our 1st service and tire rotation on our company’s new 26 Dodge ProMaster van after we left the dealership the check tire light came on the technician that rotated the tires had put 80 psi in the front a 26 Dodge ProMaster van after we left the dealership the check tire light came on the technician that rotated the tires had put 80 psi in the front and 65 psi in the rear we called the service dept and notified them of the mistake but because we were ten miles away we took the van home and fixed it ourselves. On the 2nd service and tire rotation when we pulled in we was greeted by Chynna Kohler she asked us what she could do for us today we explained to her what had happened with the last service she made a note and took the van back she notified the technician of what had happened and to make sure the tires had 65 in the front and 80 in the back, after the service was completed we took the van and headed home we got about a mile from the dealership and the check tire light came on the front tires had 85 psi rear had 70 psi in rear then the check engine light came on we turned around and went back after getting out of the van to talk to the greeter we noticed oil was pouring out underneath the van, the technician had forgotten to tighten the oil filter and put the tire pressure backwards again. 80 front 65 rear. Chynna was very helpful and even drove us to lunch because the shuttle van was not available while the shop manger took care of the van. It took approximately 6 hrs for this service, the shop manager gave me a coupon for a free car wash at a place around the corner but they didn’t take it because the van was too tall and wanted to charge over $100 for a wash. But we highly recommend recommend Chynna Kohler for a raise. More

The sales representative, Britney, was wonderful - patient and friendly! The financial/contract representative was also good to work with. patient and friendly! The financial/contract representative was also good to work with. More

Sean was absolutely wonderful. He was so patient thru the buying process, explaining every step of the way. And helped me again the next day with additional questions. I will ab He was so patient thru the buying process, explaining every step of the way. And helped me again the next day with additional questions. I will absolutely refer friends / family to him. I have always been happy being in the Earnhardt family. Thank you, Sean!!! More

I highly recommend Tiana for all service needs on your vehicle. Her kindness and patience is top notch! Will spend the time to explain the issue and make sure I have the best solution!!! Thank you Tiana! vehicle. Her kindness and patience is top notch! Will spend the time to explain the issue and make sure I have the best solution!!! Thank you Tiana! More

Tim and team were great to work with and the experience was both easy and enjoyable. We could not find the deal we were looking for and Tim came through for us in a big way. was both easy and enjoyable. We could not find the deal we were looking for and Tim came through for us in a big way. More

Great service, in and out as expected! ! Provided a loaner car during over night appointment, and all was ready following day.. ! Provided a loaner car during over night appointment, and all was ready following day.. More

The Express Lane oil change process on my 2012 Chrysler 200 early Saturday morning went flawless. Easy check in and was done within an hour. Great customer service with status of the vehicle provided by Ch 200 early Saturday morning went flawless. Easy check in and was done within an hour. Great customer service with status of the vehicle provided by Chynna when waiting in the lounge. Easy check out too. More

They very friendly, professional and prompt. Daryl was very thorough in explaining what happened to my vehicle Daryl was very thorough in explaining what happened to my vehicle More

Got everything done that they said they would and did clean professional work .My service advisor,Mark, provided great communication. clean professional work .My service advisor,Mark, provided great communication. More