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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

4.7
1,294 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,294 reviews

March 01, 2026

I highly recommend Tiana for all service needs on your vehicle. Her kindness and patience is top notch! Will spend the time to explain the issue and make sure I have the best solution!!! Thank you Tiana! More

by lmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

It’s wonderful to hear such positive feedback about Tiana! Our team strives to provide exceptional service, and it’s great to know that her dedication made a difference for you. Your recommendation means a lot to us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 01, 2026

Sean was absolutely wonderful. He was so patient thru the buying process, explaining every step of the way. And helped me again the next day with additional questions. I will ab More

by Lhileman735
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Plunkett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Luther
Mar 02, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

It’s fantastic to hear about your positive experience with Sean! His dedication to guiding you through the buying process truly stands out. We're glad to have you as part of the Earnhardt family and appreciate your willingness to refer us to others. Enjoy your new vehicle! Regards, Victoria Smith victoria.smith@earnhardt.com

February 28, 2026

Tim and team were great to work with and the experience was both easy and enjoyable. We could not find the deal we were looking for and Tim came through for us in a big way. More

by zeusaz1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal Tarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hatem Hatem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
Mar 02, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

It’s wonderful to hear about your positive experience with Tim and the team! We strive to make every visit enjoyable and are glad they could help you find the right deal. Your satisfaction means a lot to us! Regards, Victoria Smith victoria.smith@earnhardt.com

February 21, 2026

Great service, in and out as expected! ! Provided a loaner car during over night appointment, and all was ready following day.. More

by edhandl47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

We’re so glad to hear you had a smooth experience! Providing excellent service and convenience is our priority, and it's wonderful that the loaner car met your needs. Thank you for sharing your positive experience with us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 20, 2026

The Express Lane oil change process on my 2012 Chrysler 200 early Saturday morning went flawless. Easy check in and was done within an hour. Great customer service with status of the vehicle provided by Ch More

by Fishtaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Shriner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chynna Kohler
Feb 23, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're so glad to hear about your smooth experience! It's wonderful that Chynna provided great service during your visit. Our team strives to make every step as seamless as possible. We look forward to seeing you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 20, 2026

They very friendly, professional and prompt. Daryl was very thorough in explaining what happened to my vehicle More

by Chuck_riser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Jones
Feb 23, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

It’s wonderful to hear about your positive experience! Daryl truly goes above and beyond to ensure our customers feel informed and valued. Your feedback about our team's friendliness and professionalism means a lot to us. We look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 15, 2026

Got everything done that they said they would and did clean professional work .My service advisor,Mark, provided great communication. More

by jrcc6010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

It's wonderful to hear that you had such a positive experience with us! We're glad Mark was able to assist you effectively and that you appreciated the clean, professional work. Your satisfaction means a lot to us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 10, 2026

This was hands down the best vehicle purchase myself and my husband have ever experienced. We had the pleasure to work with Ethan as our sales rep, the manager Jesse, and bilal our finance rep. From the mom More

by Malloriegedzyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal Tarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Roller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
Feb 12, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

It's wonderful to hear about your exceptional experience! We're delighted that Ethan, Jesse, and Bilal made your vehicle purchase enjoyable and memorable. It's our goal to create lasting relationships with our customers. Enjoy your new Jeep Gladiator—sounds like an amazing ride! Regards, Victoria Smith victoria.smith@earnhardt.com

January 31, 2026

Great and courteous service. The vehicle has some ongoing issues that the dealership has been unable to make perfect. It's much better than it was, but it's a brand new vehicle More

by ericreb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remi Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

Eric, Thank you for taking the time to share your feedback and for recognizing the great and courteous service from our team—Doug, and Remi. We truly appreciate your patience as we’ve worked through the concerns with your vehicle. While we’re glad to hear it’s improved, we understand how frustrating it can be to experience ongoing issues, especially with a newer vehicle. Please know our team remains committed to assisting you and working toward the best possible resolution. If there’s anything further we can do, or if you’d like to discuss next steps, we’d welcome the opportunity to help. Thank you again for your trust in us. Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 24, 2026

This was an excellent new car buying experience. Tim Hatem was a great sales rep and I highly recommend him. Excellent discount offered up front to prevent the need for haggling. Closing and deliver More

by omnimetal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hatem Hatem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard in Finance was friendly and professional
Jan 26, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for the fantastic feedback! We're glad that you had such a smooth car buying experience with Tim. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new ride! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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