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Duval Ford

Jacksonville, FL

4.9
1,938 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

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1,938 Reviews of Duval Ford

March 03, 2026

Leighton was first class! He did an amazing job getting me the right truck! I highly recommend giving him a call! More

by Gregbrown1106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Mar 05, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recommendation for Leighton Gregbrown1106.

March 01, 2026

The tech was very thorough and answered my many questions. I am very pleased with mobile service provided by Ford. So convenient!! More

by Stekarjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Mar 05, 2026 -

Duval Ford responded

Love to hear from 5 star Duval Ford Mobile Service experiences. Thanks Stekarjo.

February 27, 2026

William along with all the other staff provided excellent service while my F-150 went through a total engine reseal. Thank you again! More

by Melperez01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William provided 5-star service
Mar 05, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for the entire Duval Ford service team during your Ford F-150 service Melperez01.

Mar 05, 2026 -

Melperez01 responded

Excellent service was provided by William and his team!

February 26, 2026

The smoothest vehicle purchase I’ve made yet. Low pressure, great atmosphere, fair pricing. Leighton Brown was great to work with and remained patient and professional from start to finish and ha More

by christopher.koon311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Mar 05, 2026 -

Duval Ford responded

The Duval Ford sales team makes the car buying experience real fair, real fast and real friendly. Thank you christopher.koon311.

February 26, 2026

Great customer service. the service advisor Mark was very informative and was on top of my repair and kept me updated on every step. More

by josephkirkland2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Mar 05, 2026 -

Duval Ford responded

Great customer service and clear communications are key to the Duval Ford Service First promise. Thanks josephkirkland2024.

February 24, 2026

Luxury visit from start to finish! !!! Everyone works as a family!!!! Will Always Return Again!!!! More

by kp5cnryzaqm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Moore
Feb 25, 2026 -

Duval Ford responded

Thanks kp5cnryzaqm for the 5 star recognition for your recent Duval Ford visit, from start to finish. We appreciate your continued business.

February 21, 2026

Leighton was an absolute angel. he kept me calm throughout my process of getting a car. He answered every question I had with a smile on his face. In total, he just made it an aweso More

by Mys13art
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Garcia, Leighton Brown
Feb 25, 2026 -

Duval Ford responded

Thanks Mys13art for sharing your 5 star experience with Leighton and the Duval Ford team.

February 21, 2026

Kathleen was amazing. Garrett is always awesome to deal with. I’ll never buy a vehicle anywhere else. Super stoked about my new truck. More

by Justinkappesser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett, Kathleen Pacheco
Feb 25, 2026 -

Duval Ford responded

Congrats on your new truck purchase Justinkappesser. Duval Ford appreciates your 5 star input.

February 20, 2026

Absolutely loved working with Duval Ford! They got us a great deal on a large van for our school so now we can take even more students in the community from Growing Together Behavioral Center More

by mamakramer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Garcia, Prime Response, Joel Studivant
Feb 25, 2026 -

Duval Ford responded

Love to hear we are able to help find the perfect van for your school. Thanks mamakramer for the 5 star recognition for Duval Ford.

February 19, 2026

Kathleen was awesome to deal with in assisting us with purchase of our new 2025 Expedition Platinum Ultimate More

by robmcd01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Gay, Kathleen Pacheco
Feb 25, 2026 -

Duval Ford responded

Great vehicle choice in the 2025 Ford Expedition robmcd01. Thanks for sharing your 5 star experience with Duval Ford.