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Duval Ford

Jacksonville, FL

5.0
1,721 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,721 reviews

March 15, 2017

Easy Process Ethan was great to work with and the whole process was easy and painless. I'll be paying them a visit the next time I'm in the market for a new Ford. More

by bmclane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Siebel
Mar 15, 2017 -

Duval Ford responded

Welcome to the Duval family! We look forward to serving you again soon.

March 14, 2017

Excellent Hank was a great salesman to deal with. He went out of his way to satisify me.I went back and bought another vehicle from hank carr. More

by Boughtcarfromhank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2017 -

Duval Ford responded

That's awesome! We'll be sure Hank sees this. Thank you so much. : )

March 13, 2017

Outstanding Car-Buying Experience Susan Moore was outstanding and went above and beyond. She was very helpful in answering all of my questions and made the entire process pleasant and More

by Kanemichaelc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hayes
Mar 15, 2017 -

Duval Ford responded

Our team appreciates the feedback and we look forward to working with you again when you need us. Thank you!

March 09, 2017

Straight Forward Honest Salesman with quick results. Very honest and helpful salesman with quick answers from Sales Manager and Finance department. In and out within 30 minutes with the vehicle we needed More

by Mark DeWitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose - Sales Manager and Zachary Gordon, David Moore
Mar 13, 2017 -

Duval Ford responded

We thank you for your business and this recommendation. See you next time!

March 08, 2017

The way a car purchase should be. Everyone was very professional and knowledgeable. We got the truck we wanted and were in and out in no time. Great experience. This was my 16th vehi More

by Randy Hyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Roderick
Mar 08, 2017 -

Duval Ford responded

Thank you so much for your loyalty! It is always a pleasure to work with you.

March 08, 2017

Smooth, low-pressure process. Had a very pleasant experience with Gabriel in Sales and Rafael in Finance. Gabe had three vehicles lined up that fit my needs after a brief, pre-vis More

by Randy E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Valenzuela, Rafael Delgado
Mar 13, 2017 -

Duval Ford responded

We are so glad. Thank you!

February 28, 2017

Above and Beyond Our salesman, Julentino LeBron, went above and beyond to make sure we got the right vehicle to fit our family needs. The dealership did not have the More

by RickandDeannaQuiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Julentino LeBron
Mar 08, 2017 -

Duval Ford responded

We are so glad. Thank YOU!

February 24, 2017

Best dealership in town! Friendly staff and plenty of selections to choose from. My salesman helped me pick the perfect vehicle. Im very satisfied and I would recommend anyone More

by MARCUS PRIESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Julentino LeBron
Mar 08, 2017 -

Duval Ford responded

We are so glad that you are satisfied and we appreciate the recommendation.

February 21, 2017

Tremendous Customer Service and attention to detail I want to commend the Duval Team for their customer focused attitudes and attention to detail. All aspects of my buying experience was superb. I have More

by 123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Margettes, Mike Murdock
Mar 08, 2017 -

Duval Ford responded

Thank you for that. We aim to please and you have made our day. We look forward to serving you again in the future. Take care.

February 19, 2017

Great Experience! Very helpful. Did lots of research to find the one I wanted. Would highly recommend this dealership and Renard to anyone else. Service department i More

by Jessica Zercher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renard Weaver
Mar 08, 2017 -

Duval Ford responded

Thanks Jessica!

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