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Duval Ford

Jacksonville, FL

5.0
1,720 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,720 reviews

April 17, 2017

job well done workers makes you feel very comfortable they tell you what need to be done to your car and show you what the problem is and why More

by sunnyday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jordan
Apr 25, 2017 -

Duval Ford responded

We are glad to be of service. Let us know if you ever need our help with anything.

April 11, 2017

Straight to the point I was in the market to expand the Blazing Star Conveyance fleet, came across 2016 Transit E350 online. I spoke with Waren Hart, he had me in an out More

by Blazingstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2017 -

Duval Ford responded

We are honored! Welcome to the BIG#1 family.

April 08, 2017

A real pleasure and totally professional Been searching for a specific vehicle for the last year and found it at Duval. From the first phone call and inquiry on Friday morning to the delivery More

by Vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder, Larry Beverly, Debra Dipietro
Apr 10, 2017 -

Duval Ford responded

Thanks Vincent! It was a pleasure working with you. Welcome to BIG#1.

April 05, 2017

Very happy My salesman Gabriel not only made me feel appreciated but also felt like I got a decent deal. The car is beautiful. Thanks for an easy buying experien More

by Charles Beeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Apr 10, 2017 -

Duval Ford responded

You are most welcome, Charles. Thank you. Enjoy your new vehicle.

April 04, 2017

Amazing! I love Hunter and Will!!!!!!!! I was not in the market for car shopping since I just paid off my car. However, my car was totaled in an accident, Murphy's law at its finest! I had 3 More

by melodyballard1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Delgado, Will Law, Hunter Scantling
Apr 10, 2017 -

Duval Ford responded

We are so glad. We look forward to seeing you again soon. Thanks Melody!

March 31, 2017

Above and beyond! We went to Duval Ford expecting to purchase a certain vehicle. When we arrived we test drove it and were ready to make the purchase. However, after More

by Gatorhawk99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Delgado
Apr 25, 2017 -

Duval Ford responded

It was a pleasure working with you. Enjoy your new vehicle!

March 29, 2017

GREAT EXPERIENCE!! Mike Murdock&Sherrod Anderson From Start to beginning Mike Murdock and Sherrod Anderson helped my sister find her first car , they went above and beyond to give me EVERY detail I a More

by gibbz904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Delgado, Sherrod Anderson, Mike Murdock
Apr 10, 2017 -

Duval Ford responded

You have made our day. Thanks so much! We are very excited for your sister.

March 29, 2017

Buy from Malcolm Malcolm Daigle was very helpful and communicative during my order process. He catered to my high-maintenance personality and let me know everything th More

by JC'sRapture
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
Apr 10, 2017 -

Duval Ford responded

Thank you so much!

March 27, 2017

Excellent first experoence It was a pleasure doing business here. They made everything so easy and would recommend duval ford to anyone looking for a ford new or used More

by Miked123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Diaz , Rafael Delgado, Will Law
Apr 10, 2017 -

Duval Ford responded

Thanks Mike. It was a pleasure working with you.

March 24, 2017

No pressure and honest upfront dealer Buying a car in my mind is on the same level as a root canal treatment, it is necessary but it sure hurts. Duval's approach to car sales changes all More

by Tinman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juventino Lebron
Mar 27, 2017 -

Duval Ford responded

Awesome. It was a pleasure to work with you. Thank you!

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