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Duval Ford

Jacksonville, FL

5.0
1,720 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,720 reviews

May 20, 2017

A surprising experience I'm used to dealing with the stereotypes with dealerships and used car companies, however this was a totally different experience. Mike and Malachi ma More

by JeremyQuinton9497
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murdock
May 23, 2017 -

Duval Ford responded

We are glad we could be of service. We appreciate the feedback and recommendation. Enjoy your new vehicle and we look forward to seeing you again!

May 20, 2017

Smooth Operator I have never purchased a vehicle that was as smooth as my experience with Hunter Scantling. Ask and you shall receive. He found everything I wanted in More

by Kim Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Scantling
May 23, 2017 -

Duval Ford responded

We are just thrilled. Thank you Kim. Congratulations on your new Fusion!

May 20, 2017

Amazing! Tino Lebron was the main person I dealt, and he was great. Very thorough, knowledgeable, and courteous. The only thing better then how great he was, w More

by A94gtsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tino Lebron
May 23, 2017 -

Duval Ford responded

Thank you!

May 16, 2017

Easy Experience The sales team I worked with listened to what I wanted and asked the right questions to help figure out which car would be right for me. They did not More

by Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Law, Hunter Scantling
May 23, 2017 -

Duval Ford responded

It was a pleasure working with you. Thank you so much.

May 15, 2017

Very helpful. very helpful staff and team, answered all questions and helped with understanding of the deal. Positive experience with no stress or confusion and a g More

by cisijasamir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavoris Mobley
May 23, 2017 -

Duval Ford responded

We are glad to hear it. Thank you!

May 14, 2017

Jose and Anthony are always wonderful I have never had a bad experience with Duval Ford. Jose is always a joy to work with as well as Anthony. I will always be a customer at Duval! More

by Britt082412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Anthony Burnsed
May 15, 2017 -

Duval Ford responded

We are so glad. Thank you!

May 11, 2017

Friendly people and good price on a used diesel No xx, upfront from the beginning, even took a video of the vehicle I was interested in and put it up on youtube for me to watch since I was 175 miles More

by beachsideandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Murdock
May 15, 2017 -

Duval Ford responded

We appreciate your business. Thank you.

May 09, 2017

First class experience! Enormous inventory, the nicest facility in town, and first class in overall experience!!!! I was extremely impressed with their new dealership! Love More

by EDFACS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Burned(sales) & Dan Espie(Finance)
May 15, 2017 -

Duval Ford responded

We thank you so much for this great feedback. Cheers! Enjoy your Ecoboost and stay in touch.

May 08, 2017

Service staff was great and the new facility is awesome. The new facility provides easy access and is very accommodating. The kids center is awesome; my little girl was entertained during our visit. Service More

by CT44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
May 15, 2017 -

Duval Ford responded

Welcome to our new facility! We are glad you enjoyed your experience with us.

May 07, 2017

My experience was great.Awesome salesman He as was courted and patient wth me being a senior citizen.We aren't as sharp with our answers and not always easy to sell to. More

by NanaHotrod#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Valenzuela , Zach
May 15, 2017 -

Duval Ford responded

We are glad we had the opportunity to help you. Welcome to the Duval family.

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