Duval Ford

warranty servi9ce my association with service representative Mike Constantine has always been very good. I rate him top notch.I do feel like others in service handicap my association with service representative Mike Constantine has always been very good. I rate him top notch.I do feel like others in service handicapped him when issues like the wrong part being ordered. Also when ford Motor Co. communications hinders him when he cant exactly predict when they will be available to proceed on warranty service which I think puts him in a bad position when he hears all the grief from the customer. Mike has done a great job as for as I am concerned. More

So Painful!!! I would NOT recommend purchasing a car from Duval Ford. We told them we had preapproval for a loan through our Credit Union. Finance person said "we I would NOT recommend purchasing a car from Duval Ford. We told them we had preapproval for a loan through our Credit Union. Finance person said "we work with them all the time" and then proceeded to try to originate a new loan (with another credit bureau pull and all) rather than using our preapproval. All to make a few extra bucks originating a new loan. Way too many "games" from this dealership - stay away. Should have been an easy sale and process. They made it SO PAINFUL!!! More

EXCELLENT CUSTOMER SERVICE If you want excellent customer service and knowledgable advice speak to Taysha Diaz. She showed patience in finding what i was looking for and delive If you want excellent customer service and knowledgable advice speak to Taysha Diaz. She showed patience in finding what i was looking for and delivered. More

Tino is da man Everyone associated with this dealership are the best in north east Florida. From Tino to Richard. Awesome experience. Will come back again and again Everyone associated with this dealership are the best in north east Florida. From Tino to Richard. Awesome experience. Will come back again and again and again. More

Best Sales experience Duval auto dealerships are awesome! Bryce at Duval Ford went out of his way to find the perfect 2 cars for us. The entire experience was excellent Duval auto dealerships are awesome! Bryce at Duval Ford went out of his way to find the perfect 2 cars for us. The entire experience was excellent and they got us in and out quickly More

Like the new digs, very impressive. Everyone is so friendly & helpful, the lounge is Alsom. My wife has told me about the upgrades but my work schedule at beaches hard to get time on the Everyone is so friendly & helpful, the lounge is Alsom. My wife has told me about the upgrades but my work schedule at beaches hard to get time on the Westside of Jax. I was very impressed. More

Super Everything was great , Malcolm Daigle is the best!!! My experience was very good, I would recommend this dealership to my friends and family.i hope th Everything was great , Malcolm Daigle is the best!!! My experience was very good, I would recommend this dealership to my friends and family.i hope the service department is as great as the sales. More

Very Satisfied My wife and I have bought vehicles from many other dealerships and I have to say that our experience with Duval Ford was the best overall. My wife and I have bought vehicles from many other dealerships and I have to say that our experience with Duval Ford was the best overall. More

A surprising experience I'm used to dealing with the stereotypes with dealerships and used car companies, however this was a totally different experience. Mike and Malachi ma I'm used to dealing with the stereotypes with dealerships and used car companies, however this was a totally different experience. Mike and Malachi made my time at Duval Ford an entirely pleasant experience. No four hour waits, no con games and zero pressure. These gentleman were highly respectful and attentive to my expressed wants and what I was looking for. Needless to say, I bought a used vehicle and am very happy with my purchase. I will be shopping here again for my next car and will recommend to everyone I know. They're truly a cut above the rest. More

Smooth Operator I have never purchased a vehicle that was as smooth as my experience with Hunter Scantling. Ask and you shall receive. He found everything I wanted in I have never purchased a vehicle that was as smooth as my experience with Hunter Scantling. Ask and you shall receive. He found everything I wanted in a short time. Had it cleaned and filled with gas upon my arrival. The dealership was clean, state of the art and all employees were professional and courteous. I would highly recommend this dealership and if you want a "smooth" deal...ask for Hunter Scantling. Purchased a 2017 Fusion and I Love it! More