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Duval Ford
Jacksonville, FL
1,736 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,736 reviews
August 27, 2023
I don’t need 15 words to say how great everyone was but I’ll try I’ll try More
by Mlivingston5413
Employees Worked With
August 21, 2023
Awesome experience as always thanks to Sean Pimental. He always gets me in and out even if it’s last minute. The techs there seem to always do top notch work every time I bring in the truck. Will definit He always gets me in and out even if it’s last minute. The techs there seem to always do top notch work every time I bring in the truck. Will definitely keep bringing in my vehicles for service and maintenance. Thanks More
by JasonG
Employees Worked With
Sean Pimental
August 21, 2023
They have been very helpful and honest every time I’ve had my car taken to this dealership. I have not had a single problem with my car once I got it back from service. I appreciate the work they do. Will had my car taken to this dealership. I have not had a single problem with my car once I got it back from service. I appreciate the work they do. Will continue bringing my car here as long as I own it. More
by Rshagins
Employees Worked With
Allison
August 20, 2023
I've noticed a lot of improvement at Duval lately. Justin Loque did a great job for me. I'll ask for him on my next visit. Justin Loque did a great job for me. I'll ask for him on my next visit. More
by naturekev
August 16, 2023
Had a great experience here today. Took my dog along, Sheila McFarland was very kind to him and gave him a treat for being a good boy. Sean Pimental and Alison Bifani took great care o Took my dog along, Sheila McFarland was very kind to him and gave him a treat for being a good boy. Sean Pimental and Alison Bifani took great care of my service needs. When I returned to pick up, Mark Meade assisted me and made sure my vehicle was pulled up and washed for free! Brianna Dube was very helpful as I consulted with her about trading in my vehicle. I will definitely return. Richard Jordan even said hello and made sure I was happy with my visit. Great service at every turn, no wonder they won President's Award! More
by ashleyd
Employees Worked With
Sheila McFarland, Richard Jordan, Sean Pimental, Allison Bifani, Brianna Dube
August 12, 2023
Great dealership very nice and courteous staff I really appreciate Cole ARD for how helpful he was appreciate Cole ARD for how helpful he was More
by TERRANCE WADE
August 09, 2023
This is an outstanding dealership. Away from home, my daughter, a student at JU, took her car in with several issues. Mark, the service manager, sprang into action provided her with a Away from home, my daughter, a student at JU, took her car in with several issues. Mark, the service manager, sprang into action provided her with a loaner car and rendered a professional service. Car is fixed and back on the road and we are grateful. More
by gurarie
Employees Worked With
Mark (Service Manager)
