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Duval Ford
Jacksonville, FL
1,736 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,736 reviews
October 06, 2023
Great sales and service. Lots of smiling face and helpful people. Will continue to get our cars from Duval Ford. Lots of smiling face and helpful people. Will continue to get our cars from Duval Ford. More
by daniellepooler2010
Employees Worked With
October 04, 2023
I felt welcomed. Staff members are friendly and helpful and attentive to my needs. The logistics of car I was looking at and all the process was explained to me in de Staff members are friendly and helpful and attentive to my needs. The logistics of car I was looking at and all the process was explained to me in detail. I did not feel rushed or stressed about buying a new car. My designated salesperson was knowledgeable about the vehicle I was looking at, showed me how the car operated, explained everything to me in my native language. I made the right decision coming to this dealership as opposed to someplace else. I am very satisfied and happy. I will refer my family and friends. More
by albaojeda2
Employees Worked With
Oscar Dominguez
October 01, 2023
Duval Ford communicated with us throughout the entire car buying process, and kept us informed every step of the way! Every single person involved in the process was highly professional, capable, kind and h buying process, and kept us informed every step of the way! Every single person involved in the process was highly professional, capable, kind and helpful! From the sales representative to the general manager of the dealership, every individual made the experience hassle-free and pleasant! More
by Deena Wallace
October 01, 2023
This is my fifth vehicle I’ve bought form this dealership and as always I’m so happy to return to some of the most helpful and knowledgeable staff thank you to Susan Moore for helping us one again we are ver and as always I’m so happy to return to some of the most helpful and knowledgeable staff thank you to Susan Moore for helping us one again we are very thankful. Yours truly Robert Kendrick More
by Kendricktimjan
September 27, 2023
The dealership ordered a vehicle for me last September 2022. The vehicle was delivered September 2023. The honored the price and qualified me for various buyer incentives. Sales rep Bri Dube was a pleasur 2022. The vehicle was delivered September 2023. The honored the price and qualified me for various buyer incentives. Sales rep Bri Dube was a pleasure to work with. I highly recommend this dealership and especially Bri Dubebif you are in the market for a new Ford. More
by roushfan
Employees Worked With
Bri Dube
September 27, 2023
It was above my expectations. I thought I was just getting an oil change. But hey washed my car vacuumed and did a diagnosis. This was beyond amazing to me! I thought I was just getting an oil change. But hey washed my car vacuumed and did a diagnosis. This was beyond amazing to me! More
by Teairamorris
Employees Worked With
Other Employees :
Andy Toelken
September 14, 2023
Perfect service experience! Allan Read and his team are our go-to for all my company fleet needs. Allan Read and his team are our go-to for all my company fleet needs. More
by cheil
September 11, 2023
Duval Ford and everyone involved in my 23’ Raptor purchase were absolutely wonderful. I’d recommend anyone to give them a try. purchase were absolutely wonderful. I’d recommend anyone to give them a try. More
by MattyBoy
Employees Worked With
August 28, 2023
I’ve been a walk-in customer twice with this vehicle and Zach has got me taken care of in incredible time. Everyone seems to be very personable and happy to help. Thank you Zach has got me taken care of in incredible time. Everyone seems to be very personable and happy to help. Thank you More
by d-paris
