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Duval Ford
Jacksonville, FL
1,720 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,720 reviews
September 27, 2023
It was above my expectations. I thought I was just getting an oil change. But hey washed my car vacuumed and did a diagnosis. This was beyond amazing to me! I thought I was just getting an oil change. But hey washed my car vacuumed and did a diagnosis. This was beyond amazing to me! More
by Teairamorris
Employees Worked With
Other Employees :
Andy Toelken
Helpful September 14, 2023
Perfect service experience! Allan Read and his team are our go-to for all my company fleet needs. Allan Read and his team are our go-to for all my company fleet needs. More
by cheil
September 11, 2023
Duval Ford and everyone involved in my 23’ Raptor purchase were absolutely wonderful. I’d recommend anyone to give them a try. purchase were absolutely wonderful. I’d recommend anyone to give them a try. More
by MattyBoy
Employees Worked With
August 28, 2023
I’ve been a walk-in customer twice with this vehicle and Zach has got me taken care of in incredible time. Everyone seems to be very personable and happy to help. Thank you Zach has got me taken care of in incredible time. Everyone seems to be very personable and happy to help. Thank you More
by d-paris
August 27, 2023
I don’t need 15 words to say how great everyone was but I’ll try I’ll try More
by Mlivingston5413
Employees Worked With
August 21, 2023
They have been very helpful and honest every time I’ve had my car taken to this dealership. I have not had a single problem with my car once I got it back from service. I appreciate the work they do. Will had my car taken to this dealership. I have not had a single problem with my car once I got it back from service. I appreciate the work they do. Will continue bringing my car here as long as I own it. More
by Rshagins
Employees Worked With
Allison
August 21, 2023
Awesome experience as always thanks to Sean Pimental. He always gets me in and out even if it’s last minute. The techs there seem to always do top notch work every time I bring in the truck. Will definit He always gets me in and out even if it’s last minute. The techs there seem to always do top notch work every time I bring in the truck. Will definitely keep bringing in my vehicles for service and maintenance. Thanks More
by JasonG
Employees Worked With
Sean Pimental
August 20, 2023
I've noticed a lot of improvement at Duval lately. Justin Loque did a great job for me. I'll ask for him on my next visit. Justin Loque did a great job for me. I'll ask for him on my next visit. More
by naturekev
August 18, 2023
Dealership was able to get my car in early for repair, get the parts needed quickly, and was able to finish ahead of estimated completion time. get the parts needed quickly, and was able to finish ahead of estimated completion time. More
by Morph
Employees Worked With
Allison
August 16, 2023
Had a great experience here today. Took my dog along, Sheila McFarland was very kind to him and gave him a treat for being a good boy. Sean Pimental and Alison Bifani took great care o Took my dog along, Sheila McFarland was very kind to him and gave him a treat for being a good boy. Sean Pimental and Alison Bifani took great care of my service needs. When I returned to pick up, Mark Meade assisted me and made sure my vehicle was pulled up and washed for free! Brianna Dube was very helpful as I consulted with her about trading in my vehicle. I will definitely return. Richard Jordan even said hello and made sure I was happy with my visit. Great service at every turn, no wonder they won President's Award! More
by ashleyd
Employees Worked With
Sheila McFarland, Richard Jordan, Sean Pimental, Allison Bifani, Brianna Dube
