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Duval Ford
Jacksonville, FL
1,782 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,782 reviews
September 27, 2019
Amazing Susan Moore was my sales person and is absolutely amazing! Real people, and they actually care about their customers. I have been dealing with them fo Susan Moore was my sales person and is absolutely amazing! Real people, and they actually care about their customers. I have been dealing with them for years and couldn't imagine going anywhere else. More
by Almckee
Employees Worked With
September 27, 2019
Service with a smile I needed a new battery. I was told to bring the car in before 7. II got there around 6:30. It took less than 20 minutes. Excellent service. I needed a new battery. I was told to bring the car in before 7. II got there around 6:30. It took less than 20 minutes. Excellent service. More
by Paula
Employees Worked With
Chad wimberly
September 25, 2019
Easy and pleasant A wonderful experience every time I’m there..these people love what they do and where they do it. The new facility is incredible and a real asset to t A wonderful experience every time I’m there..these people love what they do and where they do it. The new facility is incredible and a real asset to the westside More
by Ford driver
Employees Worked With
Other Employees :
Bob Oreilly, Danny Jenkins
September 25, 2019
excellent service Easy to make an appointment, excellent service, kept me fully informed. I would gladly recommend the service dept at Duval Ford.Thank you for good wo Easy to make an appointment, excellent service, kept me fully informed. I would gladly recommend the service dept at Duval Ford.Thank you for good work. More
by nanie28
Employees Worked With
Chad
September 22, 2019
My first oil change on my new truck! The service was first class and everyone with whom I interacted that day proved to be extremely professional, polite and pleasant as well as cordial a The service was first class and everyone with whom I interacted that day proved to be extremely professional, polite and pleasant as well as cordial and just plain friendly! More
by sabtlah
September 17, 2019
They did what needed to be done in less time than promised. Duval Ford has always treated me right. I have bought a '74 F350 Super Camper Special here. My last is a Ford used 2009 Flex. Great service on it. Whe Duval Ford has always treated me right. I have bought a '74 F350 Super Camper Special here. My last is a Ford used 2009 Flex. Great service on it. When you drive a Flex you want to buy one. More
by Sugar Bear
September 15, 2019
First time buyer- 10/10 First time buying a car. Susan and Richard made the experience easy and comfortable. I felt I knew exactly what I paying for, no gimmicks or haggles a First time buying a car. Susan and Richard made the experience easy and comfortable. I felt I knew exactly what I paying for, no gimmicks or haggles about adding on to the car. Highly recommend! More
by KAT
September 13, 2019
New F-150 David and Will bent over backward to help me find a Diesel F-150 that fit what I needed in a truck to tow my trailers. David and Will bent over backward to help me find a Diesel F-150 that fit what I needed in a truck to tow my trailers. More
by richarde62
Employees Worked With
David Perera and Will Law
September 12, 2019
Larry was greay I would like to thank Larry Never have I experienced a sales professional so polite professional and hard working as him. He most definitely deserv I would like to thank Larry Never have I experienced a sales professional so polite professional and hard working as him. He most definitely deserves the highest possible rating for everything. DUUUVAL FORD BEST IN TOWN With the best Sales Experience More
by Marco
Employees Worked With
Larry
September 09, 2019
Great Customer Service Customer Service was great really focused on the customer needs. It was a great experience that I would do again. Have bought 3 vehicles from this dea Customer Service was great really focused on the customer needs. It was a great experience that I would do again. Have bought 3 vehicles from this dealership and I would come back everytime. More
by Kelrid
Employees Worked With
Dennis Serrano
