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Duval Ford
Jacksonville, FL
1,780 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,780 reviews
February 29, 2020
John always takes very good care of my vehicle. Service technitians were thurough. John even offered me a rental car, as it took a little longer than anticipated. technitians were thurough. John even offered me a rental car, as it took a little longer than anticipated. More
by rrfain
Employees Worked With
February 29, 2020
It couldn't have been better. It was clean, efficient and we were treated like royalty from everyone especially Chris Mason who went above and beyond. Also must mention Patti Ulsc It was clean, efficient and we were treated like royalty from everyone especially Chris Mason who went above and beyond. Also must mention Patti Ulsch who has helped us on many occasions. She really knows her stuff. More
by ngrizwald
February 29, 2020
First time buying a car and I believe I had the best and easiest experience possible. Daryl Cutler did a great job helping me. Great! easiest experience possible. Daryl Cutler did a great job helping me. Great! More
by deandreshuman98
Employees Worked With
Daryl Cuyler, Rafael Delgado
February 24, 2020
GREAT SERVICE IS GREAT EVERY TIME I COME IN FOR SERVICE THEY DO A GREAT JOB AND EVERYTHIN IS COMPLETED IN A TIMELY MANNER AND DONE CORRECTLY SERVICE IS GREAT EVERY TIME I COME IN FOR SERVICE THEY DO A GREAT JOB AND EVERYTHIN IS COMPLETED IN A TIMELY MANNER AND DONE CORRECTLY More
by sed811
Employees Worked With
STEPHEN
February 24, 2020
John Rohde with Duval Ford Service was fantastic. He gave me an accurate price on what my service would cost. Also, due to my service taking all day, he arranged for me to be able to leave my car at Duval, s me an accurate price on what my service would cost. Also, due to my service taking all day, he arranged for me to be able to leave my car at Duval, so I could make the rain delayed Daytona 500 race. He went above and beyond, and it was much appreciated! More
by tcarter3176
February 22, 2020
Great experience all around. My sales professional Alden was incredible and worked to get the best deal possible without being pushy. Sales managers were also excellent. I highly recommend this dealership. was incredible and worked to get the best deal possible without being pushy. Sales managers were also excellent. I highly recommend this dealership. More
by dleveton
Employees Worked With
Alden
February 15, 2020
Great service dept awesome and fast service on vehical will recommend to other family members. Willing to purchase new truck from this very good service will recommend to other family members. Willing to purchase new truck from this very good service More
by Michael.mccoy8
Employees Worked With
Other Employees :
Steve, David Moore, Renard Weaver, Cathy Hawkins
February 14, 2020
Excellent Buying Experience The sales team at Duval Ford Commercial Sales are unbeatable. They gave me good advice/suggestions, found the best combination of available programs a The sales team at Duval Ford Commercial Sales are unbeatable. They gave me good advice/suggestions, found the best combination of available programs and discounts, and made the entire purchase experience a pleasure. Twice!!! I will be back... More
by Pops
