Duval Ford

My first service on my F250. Oil change, tire rotation and filter change. Made an appointment, service advisor Chad was ready for me. Told me it would take 90 minutes and waited in the lounge. Work don and filter change. Made an appointment, service advisor Chad was ready for me. Told me it would take 90 minutes and waited in the lounge. Work don in just over an hour, everything clean and very impressed with the whole process. Great job! Thanks! More

We were greeted by friendly staff, given an accurate estimate of how long the service would take and explained to about additional offers, ie, vehicle detailing. estimate of how long the service would take and explained to about additional offers, ie, vehicle detailing. More

Alan made purchasing my 1st vehicle such an easy and amazing experience. I purchased the car from out of state and couldn’t have been more pleased with my car and the customer service we received from t amazing experience. I purchased the car from out of state and couldn’t have been more pleased with my car and the customer service we received from the dealer ship! More

Great Experience The service manager, Allison, went above and beyond for us. We had a lot of problems with our warranty company who didn't want to pay for the work nee The service manager, Allison, went above and beyond for us. We had a lot of problems with our warranty company who didn't want to pay for the work needed on my vehicle. She contacted them several times and did everything she could to work with them and us. She has a lot of patience and she is very personable. I will definitely come back to Duval Ford for any other service that I need. More

Jermaine Holsey was such a wonderful, professional salesman! He made me feel comfortable , explained all my options and I never felt pressured. I would recommend him and Duval Ford for any car buyer o salesman! He made me feel comfortable , explained all my options and I never felt pressured. I would recommend him and Duval Ford for any car buyer out there! More

I'm a long time Duval fan. I love the personlized service and the speed lanes. Customer service is top notch and the customer experience is first rate. and the speed lanes. Customer service is top notch and the customer experience is first rate. More

Facilities were perfect, everyone polite, service performed quickly, and cost and promotion as quoted. Lounge was comfortable with current reading materials and TV easily viewable! performed quickly, and cost and promotion as quoted. Lounge was comfortable with current reading materials and TV easily viewable! More

Amazing Experience! Tito and Taysha did an incredible job of coordinating the purchase of my new Escape. As they know, I live 120 miles away from Duval Ford, I have 2 ot Tito and Taysha did an incredible job of coordinating the purchase of my new Escape. As they know, I live 120 miles away from Duval Ford, I have 2 other Ford dealerships less than 10 miles from my house. However, due to the continued GREAT service by Duval Ford, I chose to purchase from you again. This is my 3rd Escape purchase from you. You guys rock! More

Easiest vehicle purchase ever! Duval Ford and sales rep Casey Blackmon were a pleasure to deal with. Honest, no pressure, stress free. Financial team provided options and were fai Duval Ford and sales rep Casey Blackmon were a pleasure to deal with. Honest, no pressure, stress free. Financial team provided options and were fair. The whole process went smoothly and quickly. Truly haggle free vehicle purchasing. I would recommend them to everyone!!! More

Absolutely painless evolution in getting my warranty repair done. The part was ordered and received in a timely manner and the work done to my complete satisfaction. repair done. The part was ordered and received in a timely manner and the work done to my complete satisfaction. More