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Duval Ford
Jacksonville, FL
1,736 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,736 reviews
January 26, 2024
Tino made an aggravating situation less painful. He took the time to communicate with me and responded any time I called or texted him with a question. A great American! He took the time to communicate with me and responded any time I called or texted him with a question. A great American! More
by Joey
Employees Worked With
January 25, 2024
Great experience buying our new to us SUV! Tino was absolutely excellent to work with! Tino was absolutely excellent to work with! More
by jayjay
Employees Worked With
January 24, 2024
Tino Lebron was a great salesman, the best post sale customer service I have ever experienced. customer service I have ever experienced. More
by Atcpdex
January 24, 2024
This is the second vehicle I've bought from Tino and will be a repeat costumer for life. Never have had a problem with Duval Ford and even though I don't live in FL anymore they will always have my business! be a repeat costumer for life. Never have had a problem with Duval Ford and even though I don't live in FL anymore they will always have my business!! More
by Russ
Employees Worked With
December 30, 2023
I purchased a semi-new 2023 Ford Mach-E GT Performance and traded my 2022 Ford Mustang GT, the experience was typical of most dealerships but I was overall happy with the dealership. You will get the nor and traded my 2022 Ford Mustang GT, the experience was typical of most dealerships but I was overall happy with the dealership. You will get the normal back and forth from the sales person and sales manager during negotiations and the good-cop and bad-cop routine, LOL. The only issue I had is they told me I should qualify for 4,000 tax credit with my EV purchase, but after further research, my vehicle is not qualified since its technically a used-vehicle and the purchase price cannot be over 25,000 to qualify for the 4,000 tax credit. If it was new it would qualify, but it is a 2023 with 4,000 miles so I do not qualify for the tax credit, bummer! More
by oz
Employees Worked With
Kyle Martin
December 26, 2023
I have been conducting business with this dealership for over 20 years and have always been more than satisfied with all aspects of my transactions. over 20 years and have always been more than satisfied with all aspects of my transactions. More
by cschull
Employees Worked With
December 22, 2023
Quality Service and Great Hospitality. The dude driving the Tow Truck(Dwayne) was awesome. He is very positive and upbeat. We need more people like him in the world. The dude driving the Tow Truck(Dwayne) was awesome. He is very positive and upbeat. We need more people like him in the world. More
by dancoz
Employees Worked With
November 04, 2023
Making the purchase for my Audi A5 Sportback over the phone was very convenient for me with having the car delivered within 24 hours of my purchase. The salesman and finance manager provided first class phone was very convenient for me with having the car delivered within 24 hours of my purchase. The salesman and finance manager provided first class customer service. I'm so grateful and very appreciative for their kindness. More
by Emily110879
Employees Worked With
