Duval Ford

Taysha was helping me with a truck that was ready to ship but not yet at the dealership. She went above and beyond, and was very knowledgeable about the process. I spoke with several sales people in looking but not yet at the dealership. She went above and beyond, and was very knowledgeable about the process. I spoke with several sales people in looking for a truck, and she by far stood out from the rest. i ended up finding a truck in stock at another dealer, but will definitely be reaching out to Taysha when I’m ready for another. More

Joe was extremely helpful and made my experience easy. Highly recommend! Randy was good help as well and was very personable! Also the office was really nice! Highly recommend! Randy was good help as well and was very personable! Also the office was really nice! More

Chris Pace was amazing in helping me with my vehicle. He checked everything out for me and made sure it all worked. His customer service is second to none. checked everything out for me and made sure it all worked. His customer service is second to none. More

John always takes very good care of my vehicle. Service I called John Rhode to make an appointment to re-fix a small part on the driver's seat (plastic). I came in at 7:30 AM, John took the car and it was I called John Rhode to make an appointment to re-fix a small part on the driver's seat (plastic). I came in at 7:30 AM, John took the car and it was fixed within an hour. There was no charge as this part was under warranty. More

Another great experience Duval Ford conducted our oil change, tire rotation, and fixed the switch on the passenger-side seat. Truck was returned cleaner than when I sent it in Duval Ford conducted our oil change, tire rotation, and fixed the switch on the passenger-side seat. Truck was returned cleaner than when I sent it in. More

Quick efficient and courteous service The service center people were friendly, courteous, and efficient. They took great care to resolve my needs in a quick and considerate manner. As part The service center people were friendly, courteous, and efficient. They took great care to resolve my needs in a quick and considerate manner. As parts needed to be ordered and received they scheduled me to return when the parts would arrive and went right to work when I arrived for my appointment. I was very pleased with their efforts. More

Worth the wait Warren was my first contact. Very professional very cool. I felt no pressure to buy anything. Warren never sold me he assisted me in purchasing a vehi Warren was my first contact. Very professional very cool. I felt no pressure to buy anything. Warren never sold me he assisted me in purchasing a vehicle. I will definitely return in the future. I also spent time with Randy Lindsey with the closing paperwork. I left with all my questions answered. Great personality I could talk to him all day. Overall great service from great people. I'd return to Duval Ford without hesitation. More

Excellent service and right on time as usual. Never a bad day at Duval Ford, thank you guys so much for excellent customer service once again. day at Duval Ford, thank you guys so much for excellent customer service once again. More

Great service. I felt super comfortable and not forced when working with Jermaine. Jermaine had our best interest in mind every step of the way! when working with Jermaine. Jermaine had our best interest in mind every step of the way! More

Warren Jr. was .my first contact. Great personality and honest. Rafael Mejia receptive to me; made it his mission to find me a great truck. honest. Rafael Mejia receptive to me; made it his mission to find me a great truck. More