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Duval Ford
Jacksonville, FL
1,737 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,737 reviews
July 27, 2020
Making IT Work Several punctures in tire, Frankie worked to find my tire size none in. Gave his word a new tire would be on before noon. True! Several punctures in tire, Frankie worked to find my tire size none in. Gave his word a new tire would be on before noon. True! More
by trimbigct
Employees Worked With
Frankie
July 19, 2020
Truck needed service along with a couple of minor repairs to get done. As usual Richard, Shelia and staff did an excellent job. Even though they didn’t have too. Thanks Richard. to get done. As usual Richard, Shelia and staff did an excellent job. Even though they didn’t have too. Thanks Richard. More
by engine60
Employees Worked With
Richard and Shelia
July 13, 2020
GREAT! Great customer service! I have a dealership closer to where i live but i choose to come to this location because it's clean and neat and the staff a Great customer service! I have a dealership closer to where i live but i choose to come to this location because it's clean and neat and the staff are all so nice. More
by Angie
Employees Worked With
July 12, 2020
Jose is always there when I need him, and just recently had the mobile service guy come out and fix my van door. Can’t remember the guys name but he was great as well! Shout out to Susan as well when I mad had the mobile service guy come out and fix my van door. Can’t remember the guys name but he was great as well! Shout out to Susan as well when I made the initial purchase! More
by Goldstein55
Employees Worked With
Jose (gm) and mobile guy (service)
July 09, 2020
Amazing Service I have bought several cars from Duval Ford and everything is always great. Their team is awesome and I will continue to got to Duval Ford. Their servi I have bought several cars from Duval Ford and everything is always great. Their team is awesome and I will continue to got to Duval Ford. Their service is great and fast and very affordable. More
by Booga99
Employees Worked With
Jose Negron, Richard Jordan
July 05, 2020
Time there was less than a hour and that was really appreciated. My service advisor was very nice and she made sure I knew where the lounge was what the service dept wanted to fix and charge. Great int appreciated. My service advisor was very nice and she made sure I knew where the lounge was what the service dept wanted to fix and charge. Great interaction. Sadly, I do not remember her name. More
by Jacque
Employees Worked With
Cathy Hawkins
July 02, 2020
Mr Hart was very helpful , in helping my son select a very good car. This was my second shopping experience at Duval Ford. I am a very satisfied customer. Thanks to all. very good car. This was my second shopping experience at Duval Ford. I am a very satisfied customer. Thanks to all. More
by dalek049
Employees Worked With
July 02, 2020
ICHIBAN The equation was balanced. Professional, neat, clean, on the spot. MS. Moore very helpful. We really was surprise about how cleaned the restrooms were The equation was balanced. Professional, neat, clean, on the spot. MS. Moore very helpful. We really was surprise about how cleaned the restrooms were. The amount of time we spent at the dealership, great job in and out. More
by cjcats
Employees Worked With
July 02, 2020
Excellent experience with every aspect of my buying process. Was treated like family and very fairly. Would highly recommend this dealership to friends and family process. Was treated like family and very fairly. Would highly recommend this dealership to friends and family More
by chrislatiff
Employees Worked With
Ethan Seibel
