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Duval Ford

Jacksonville, FL

5.0
1,736 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,736 reviews

March 21, 2024

Customer service. No pressure sales. My salesman went out of the way to make sure I got more than I wanted at the same money. More

by glenn_wright
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Warren
Mar 27, 2024 -

Duval Ford responded

Thanks Glenn for sharing your 5 star Duval Real Deal experience. Duval Ford makes car buying real fast, real fair and real friendly.

March 04, 2024

Were able to help me out of a negative equity situation. The finance department and sales manager were fantastic to work with. More

by kvillani01
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Austin
Mar 06, 2024 -

Duval Ford responded

Thank you kvillani01 for sharing your 5 star feedback with Duval Ford. Great to hear we were a big help.

February 27, 2024

They were very professional in helping me with a mechanical issue on my car. Setting me up with a loaner car while mine was in their care helped a lot. Within just a few hours, I received a message More

by datguy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tammy
Feb 28, 2024 -

Duval Ford responded

That's datguy for the 5 star referral for the Duval Ford service team. You've made a great description of the Duval Service First promise for clear communications, knowledegable team and great time management.

February 25, 2024

The experience I had was excellent. The Ford team was both courteous and professional during the entire time. More

by A Ford Family Member
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Louque
Feb 28, 2024 -

Duval Ford responded

Thanks for the 5 star feedback for Duval Ford on Cassat Avenue.

February 16, 2024

Great experience. No problems at all. Our salesman was wonderful and professional. We’ll be back. More

by Jwmcclow
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Recommend Dealer
Yes
Employees Worked With
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Duval Ford responded

Thanks Jwmclow for your 5 star vote of confidence in Duval Ford.

February 09, 2024

Our salesman Joe was very helpful, and we have bought multiple vehicles from this dealership. More

by Isaacc
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Joe Singleton , Rafael Delgado
Feb 09, 2024 -

Duval Ford responded

Thanks Isaacc for your loyalty and continued business with Duval Ford.

February 07, 2024

Tino Lebron is the best salesman on the east coast, his customer service is off the chart. He literally took care of me, and thing so stress free. I felt like I was important, and all my needs were met. I More

by dale.thaxton
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Feb 09, 2024 -

Duval Ford responded

Dale, you received the Duval Real Deal. Tino and Duval Ford make car buying real fair, real fast and real friendly.

January 29, 2024

Excellent service work with the community attending all types of situations recommended for any person need new car More

by Jc
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Duval Ford responded

Duval Ford thanks you JC for the 5 star recommendation for our service and sale teams.

January 29, 2024

Dealership Team - is very friendly and professional. I travel 30 minutes to this location vs. a dealership that is 4 miles away from me. This is the best Ford Dealership in the JAX metro areal. More

by lmagner
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Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Duval Ford responded

Thank you Imagner for your 5 star vote of confidence and distance traveled to make Duval Ford your dealership of choice.

January 27, 2024

Tino was absolutely amazing! ! I would recommend him to anyone who’s looking for a car. More

by Chelseynicklas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Duval Ford responded

Tino is an asset to the Duval Ford sales team. Thanks Chelsey for sharing your 5 star experience.

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