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Duval Ford
Jacksonville, FL
1,737 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,737 reviews
September 25, 2020
My Duval Ford experience was simple and effortless! I informed them of what I was looking for along with my price range and BAM, they found it! I was in and out of the dealership to sign papers in less t informed them of what I was looking for along with my price range and BAM, they found it! I was in and out of the dealership to sign papers in less then 30 minutes! My salesman Alden Davis was extremely helpful and knew the product well! I will return to Duval Ford for my future purchases! More
by Jennifergreenwalt
Employees Worked With
Alden Davis, Jose Negron
September 25, 2020
Duval Ford is one of the nicest Dealerships in the Jacksonville Area. They are friendly and very helpful. I was also impressed with the Facility. Warren Hart Jr. was extremely courteous and was a plea Jacksonville Area. They are friendly and very helpful. I was also impressed with the Facility. Warren Hart Jr. was extremely courteous and was a pleasure to work with in buying our new vehicle. More
by jnelson
Employees Worked With
Warren Hart Jr.
September 25, 2020
The service was excellent. Susan Moore was so kind to get my car from my house and she brought me another car to drive. Also, Whitt was the gentleman that contacted me on my service repair cost. my car from my house and she brought me another car to drive. Also, Whitt was the gentleman that contacted me on my service repair cost. More
by varnlisa
September 21, 2020
I was having some problems trying to get my truck fixed at another dealership. David Lutins told me to bring it to Duval that they have some great techs James Richard fixed the problems and the truck i at another dealership. David Lutins told me to bring it to Duval that they have some great techs James Richard fixed the problems and the truck is now running great. Thanks again for your services. More
by fc2118
Employees Worked With
David Lutins, James Richards, Sean Pimental
September 13, 2020
Not only did we end up buying a great beauty of a truck but we had the best car-buying experience we’ve ever had. Gunny Moore our salesman and all the staff were great. but we had the best car-buying experience we’ve ever had. Gunny Moore our salesman and all the staff were great. More
by Parkrm
Employees Worked With
David Moore
September 12, 2020
I was looking for a Particular explore and Richard and Patti found it for me. I have been doing business with Richard and Patti for years and they always take care of me. Patti found it for me. I have been doing business with Richard and Patti for years and they always take care of me. More
by Dw
September 09, 2020
Treated with kindness, everything was great and service was wonderful. I'm very 😊 happy, they even hand washed my car which was very nice of them. was wonderful. I'm very 😊 happy, they even hand washed my car which was very nice of them. More
by MichelleGray
Employees Worked With
Rafael Delgado
September 02, 2020
Excellent end to end process with trust at the forefront the entire time. Alden Davis was a joy to work with, not only providing quality service and communication during the purchasing process, but met a ti the entire time. Alden Davis was a joy to work with, not only providing quality service and communication during the purchasing process, but met a tight deadline and help me customize my F-150 to fit my exact needs. The trade value placed on my modified 2018 5.0 mustang was also best in class and allowed me to purchase the vehicle I want. More
by Joe C.
Employees Worked With
August 31, 2020
Allison was my service person and I truly felt like she was genuinely looking out for me and my vehicle! And she had a great attitude and a great smile! was genuinely looking out for me and my vehicle! And she had a great attitude and a great smile! More
by tpate
Employees Worked With
Allison, Frankie
