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Duval Ford
Jacksonville, FL
1,720 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,720 reviews
March 14, 2021
Very professional and courteous service from all personnel involved the the purchasing process, for selecting the car to finalizing all documents. Great experience from beginning to end. personnel involved the the purchasing process, for selecting the car to finalizing all documents. Great experience from beginning to end. More
by Donald W
Helpful March 09, 2021
Mark in service was EXCELLENT!!! He put me first and made me feel right at home. He followed up with a phone call to explain everything. I would hire him.. me feel right at home. He followed up with a phone call to explain everything. I would hire him.. More
by george.rankin
Employees Worked With
Mark in Service
March 07, 2021
Susan made this purchase a very happy buying experience. She is very knowledgeable. From the time that she introduced her self she put us at ease. She is very knowledgeable. From the time that she introduced her self she put us at ease. More
by MONAHAN37
Employees Worked With
March 03, 2021
GREAT STAFF AND WOW A GREAT SERVICE TEAM!!! MY FAVORITE PLACE DO DO BUSINESS AND WILL RECOMMEND TO ANYONE WHO WANTS TO PURCHASE OR SERVICE THEIR VEHICLE PLACE DO DO BUSINESS AND WILL RECOMMEND TO ANYONE WHO WANTS TO PURCHASE OR SERVICE THEIR VEHICLE More
by ou812mdr
Employees Worked With
SERVICE TEAM
March 01, 2021
Customer Service was great - friendly, very helpful. Whole experience was easy, simple and fast. We got a good trade-in amount and are really satisfied with entire experience. Whole experience was easy, simple and fast. We got a good trade-in amount and are really satisfied with entire experience. More
by Wendyanncornwell
Employees Worked With
Donald Wyche
February 28, 2021
I have purchased several vehicles from the dealership in the past. Has always had friendly staff, very welcoming. And because of that experience, I will always continue to shop for my transportation needs the past. Has always had friendly staff, very welcoming. And because of that experience, I will always continue to shop for my transportation needs at Duval Ford. More
by Gdsmith1906
February 26, 2021
Alden went above and beyond to get me the best truck and deal for my budget. Randy lindsey, took the time to explain the paperwork as I was filling it due to it was my first time buying a truck deal for my budget. Randy lindsey, took the time to explain the paperwork as I was filling it due to it was my first time buying a truck More
by Paul
Employees Worked With
Randy lindsey, alden davis
February 26, 2021
Duval Ford has been our "special" dealership for over 15 years. They provide top notch services, both for maintenance and buying a new vehicle. We will always use Duval Ford and recommend to all. years. They provide top notch services, both for maintenance and buying a new vehicle. We will always use Duval Ford and recommend to all. More
by sanlan1225
January 16, 2021
Called ahead and spoke to the salesman about what I was looking for. When we arrived he had all the trucks lined up for comparison. Great effort! Saved a lot of time in the selection process. looking for. When we arrived he had all the trucks lined up for comparison. Great effort! Saved a lot of time in the selection process. More
by JB
Employees Worked With
Germaine
January 16, 2021
Nice clean environment. Friendly well mannered workers and exceptional service. Highly recommend. They do great work and keep there customers happy and try their best to make you satisfied and exceptional service. Highly recommend. They do great work and keep there customers happy and try their best to make you satisfied More
by Kay
Employees Worked With
Frankie
