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Duval Ford
Jacksonville, FL
1,736 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,736 reviews
June 11, 2024
The did what was scheduled to do. They didn't hassle me into getting any additional services. They didn't hassle me into getting any additional services. More
by tcbndferg
Employees Worked With
May 21, 2024
We're helpful in all aspects of the new vehicle purchase. All the personal when out of their way to help a successful purchase & outstanding service All the personal when out of their way to help a successful purchase & outstanding service More
by claudius
Employees Worked With
May 11, 2024
Everyone was very helpful in helping me to acquire my vehicle and trade in my previous vehicle in an informative and expeditious manner. vehicle and trade in my previous vehicle in an informative and expeditious manner. More
by jarichardsonr
Employees Worked With
May 09, 2024
Very professional and seemless process. Warren had the car ready and waiting for our test drive appointment. From there we were transitioned perfectly from station to station until we were Warren had the car ready and waiting for our test drive appointment. From there we were transitioned perfectly from station to station until we were driving away. I was very pleased and will highly recommend this dealership. More
by chipsheehan
April 28, 2024
Very professional and friendly salesman, we were so pleased and satisfied with our service and purchase! MIchael, Mitch and Austin were outstanding!!!!!!!!!! pleased and satisfied with our service and purchase! MIchael, Mitch and Austin were outstanding!!!!!!!!!! More
by Blondie
Employees Worked With
Michael Kyle, Mitvh, and Austin in Finance
April 02, 2024
The Dealership is and always has been a great place to purchase a vehicle. Jason and Kyle Martin were easy to work with and got it done. Service dept is great as well, based on my experience. Overall grea purchase a vehicle. Jason and Kyle Martin were easy to work with and got it done. Service dept is great as well, based on my experience. Overall great Place to come purchase or service. More
by keith.moore
Employees Worked With
Kyle Martin
March 25, 2024
Duval Ford did a great job with our vehicle's check up. They went the extra step to try to explain the "why" behind an issue for us. Ryan Jordan & Sean Pimental were especially helpful! They went the extra step to try to explain the "why" behind an issue for us. Ryan Jordan & Sean Pimental were especially helpful! More
by plies
Employees Worked With
Ryan Jordan , Sean Pimental
