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Duval Ford

Jacksonville, FL

5.0
1,738 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,738 reviews

June 19, 2024

Everyone at this dealership is incredible. I bough from out of state and they were som of the nicest people I’ve worked with. Adam, Maurice and Austin went above and beyond to help get me a fa More

by Mickyraed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Davis, Adam Williams, and Austin in finance
Jun 21, 2024 -

Duval Ford responded

Thanks Micky for trusting Duval Ford with your out-of-state purchase. You experienced the Duval Real Deal, we make car buying real fair, real fast and real friendly.

June 13, 2024

Friendly service . Job done right. I've been a customer for years and will continue to come back. More

by Larryboy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathan d
Jun 13, 2024 -

Duval Ford responded

Thanks Larryboy for your continued business with Duval Ford.

June 11, 2024

The did what was scheduled to do. They didn't hassle me into getting any additional services. More

by tcbndferg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Duval Ford responded

Duval Ford focuses on 100% customer satisfaction every day. Thanks tcbndferg for the 5 star recognition.

June 01, 2024

Great customer service! I would recommend Juan Vicioso to anyone who is interested in buying a Ford!!! More

by Ericabaranski18
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Juan Vicioso
Jun 03, 2024 -

Duval Ford responded

Thanks Ericabaranski18 for sharing your 5 star experience with Juan and Duval Ford. We make the car buying process real fair, real fast and real friendly.

May 21, 2024

We're helpful in all aspects of the new vehicle purchase. All the personal when out of their way to help a successful purchase & outstanding service More

by claudius
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Duval Ford responded

Wonderful to hear of your 5 star Duval Real Deal Success story claudius. Duval Ford makes car buying real fair, real fast and real friendly.

May 11, 2024

Everyone was very helpful in helping me to acquire my vehicle and trade in my previous vehicle in an informative and expeditious manner. More

by jarichardsonr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Duval Ford responded

Duval Service First includes great customer service and time management. Thanks jarichardsonr for recognizing the dedication of the Duval Ford sales team.

May 09, 2024

Very professional and seemless process. Warren had the car ready and waiting for our test drive appointment. From there we were transitioned perfectly from station to station until we were More

by chipsheehan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren (salesman)
May 10, 2024 -

Duval Ford responded

Thanks chipsheehan, you experienced the Duval Real Deal. Duval Ford makes car buying real fair, real fast and real friendly. Glad to see Warren earned your 5 star recognition.

April 28, 2024

Very professional and friendly salesman, we were so pleased and satisfied with our service and purchase! MIchael, Mitch and Austin were outstanding!!!!!!!!!! More

by Blondie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kyle, Mitvh, and Austin in Finance
Apr 29, 2024 -

Duval Ford responded

Duval Ford thanks you Blondie for the 5 star rating for Michael, Mitch and Austin. The Duval Service First commitment to our guests includes great customer service, clear communications and prompt time management.

Apr 30, 2024 -

Blondie responded

Thank you again for superior customer service and the great staff you have! Michael, Mitch and Austin 👍🏻👍🏻👍🏻

April 23, 2024

Duval Ford was easy to deal with. A smooth transaction start to finish. In and out in about two hours. Not bad! More

by gpacnta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle was very helpful
Apr 26, 2024 -

Duval Ford responded

Duval Ford is happy to hear you had a 5 star experience with Kyle and our entire sales team. With the Duval Real Deal, we make car buying real fair, real fast and real friendly.

April 02, 2024

The Dealership is and always has been a great place to purchase a vehicle. Jason and Kyle Martin were easy to work with and got it done. Service dept is great as well, based on my experience. Overall grea More

by keith.moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Martin
Apr 04, 2024 -

Duval Ford responded

Duval Ford appreciates your 5 star feedback Keith for both sides of the dealership, Sales and Service.