Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Duval Ford
Jacksonville, FL
1,728 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,728 reviews
July 31, 2021
Jason Hatcher and Mark Meade in the Quick Lane provided excellent service when I came in for a tire replacement. The staff, including their Shop Manager, Bobby and one of the Techs, Himey, went out of thei excellent service when I came in for a tire replacement. The staff, including their Shop Manager, Bobby and one of the Techs, Himey, went out of their way to help me get to the dealership and squared away. Thanks Duval Ford! More
by Happy Customer
Employees Worked With
Mark Meade
July 27, 2021
oil change and tire rotation with no appointment and with very little wait time. Great customer service from the staff . Moved to another county with two other dealerships not far from where I live now , ha very little wait time. Great customer service from the staff . Moved to another county with two other dealerships not far from where I live now , had to make an appointment and wait for a week for a simple oil change . Will drive to Duval as I had in the past when I lived there for my service More
by Finfan
Employees Worked With
unknown
July 20, 2021
Very happy with service and my advisor. I have a Ford dealership very close to my home, but I prefer to travel a distance to go to Duval Ford. dealership very close to my home, but I prefer to travel a distance to go to Duval Ford. More
by Jagator1960
Employees Worked With
July 16, 2021
Completely satisfied with service, advisor and entire team at Duval Ford. My vehicle was ready when promised and all work completed. Thanks for the excellent service. team at Duval Ford. My vehicle was ready when promised and all work completed. Thanks for the excellent service. More
by Rwrountree
Employees Worked With
Cathy Hawkins
July 07, 2021
I am totally pleased and satisfied. Thanks for your quick response thanks o my concerns with my wipers. May God Bless all of you for your help. quick response thanks o my concerns with my wipers. May God Bless all of you for your help. More
by Ginnyhoseyg
July 01, 2021
David (Gunny) is fantastic -- I wouldn't do business David (Gunny) is fantastic -- I wouldn't do business with any other dealer in Jax. The best. Smooth process and not stressful. Highly recommen David (Gunny) is fantastic -- I wouldn't do business with any other dealer in Jax. The best. Smooth process and not stressful. Highly recommend going to Duval Ford! More
by Brian Carroll 1306
Employees Worked With
David Moore
