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Duval Ford
Jacksonville, FL
1,728 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,728 reviews
December 04, 2021
I have purchased vehicles from Duval Ford since 1964. Quality build vehicles for the road, professional sales team, especially Susan, outstanding service technicians under the supervision of Richard Jor Quality build vehicles for the road, professional sales team, especially Susan, outstanding service technicians under the supervision of Richard Jordon keep my vehicles in top shape. A very happy Duval Ford customer. I will return when I need to purchase additional vehicles. More
by jjkeane904
December 02, 2021
Everyone was very Professional From the time I pull up Everyone was very Professional From the time I pull up to time of my Departure definitely satisfied with the service Everyone was very Professional From the time I pull up to time of my Departure definitely satisfied with the service More
by windygore
Employees Worked With
Tasha
November 26, 2021
My dealings with the Service department have been excellent. They do exactly what they say they will do. They're professional, courteous, and friendly. excellent. They do exactly what they say they will do. They're professional, courteous, and friendly. More
by larrylholland
Employees Worked With
Justin was 5 stars.
November 15, 2021
Fast and convenient. Dealership gets high marks. Why do you waste my time with a word requirement. Who does that. You have taken what would have been a good review and ruined it. Please respect people’s ti you waste my time with a word requirement. Who does that. You have taken what would have been a good review and ruined it. Please respect people’s time and stop hiring people to overthink a survey process More
by Jrulkm
November 11, 2021
I've never had a problem concerning service and everyone is so Professional and kind. is so Professional and kind. More
by BJ
November 05, 2021
Service was great. Everyone at duval Ford is professional and knowledgeable. Thank you. Always a pleasure and knowledgeable. Thank you. Always a pleasure More
by kireland71
Employees Worked With
October 29, 2021
First time buying car all by myself.Was a terrific First time buying car all by myself. Was a terrific experience!. 3 hours in and out. I will recommend to all my friends and family. Beth First time buying car all by myself. Was a terrific experience!. 3 hours in and out. I will recommend to all my friends and family. Beth More
by Lucymac1909
Employees Worked With
Kaleel
