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Duval Ford
Jacksonville, FL
1,728 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,728 reviews
December 29, 2021
Awesome service! I never have a problem when I come for servicing my Ford Escape. servicing my Ford Escape. More
by gmitchell95
Employees Worked With
December 27, 2021
Great caring people who pay attention to your needs and make sure your 100%satisfied. They are ready to take care of your problems to the best of their abilities! make sure your 100%satisfied. They are ready to take care of your problems to the best of their abilities! More
by waterout
December 24, 2021
Excellent Service!!!!Excellent Service!!!!!Always a great experience. Keep up the good work team. Excellent experience. Keep up the good work team. Excellent More
by raspinwall
Employees Worked With
December 16, 2021
Great service with friendly people. Communicated all along the way until finished. Finished up when promised. along the way until finished. Finished up when promised. More
by RPM200
Employees Worked With
December 08, 2021
Duval Ford epitomizes the phrase "Customer Service". Rafael and Alden brought me in, got me in the truck "I" wanted and continue to provide service after the sale. I have never, in my life, had the cust Rafael and Alden brought me in, got me in the truck "I" wanted and continue to provide service after the sale. I have never, in my life, had the customer service given to me that Duval Ford has and STILL is giving. They both went above and beyond to make sure I was happy. Although, I know going above and beyond is probably in their job description, they make you feel like they value me as a customer. My family (ESPECIALLY my 6yo) say all the time how much we LOVE the truck. Thank you Team Duval for the stellar service both during and after the sale. You have a customer for life with me. F-150 Black on Black STX 4X4. BR More
by Barkingspider224
Employees Worked With
Alden, Rafael Delgado
December 05, 2021
Outstanding service, I ordered a F-150 in August and picked it up at the end of November. Had great communication in the waiting period, and got a great price on my trade. I will be a customer for life. picked it up at the end of November. Had great communication in the waiting period, and got a great price on my trade. I will be a customer for life. More
by richgaz
Employees Worked With
December 04, 2021
As always, made an Appointment and truck was taken back within minutes. All service related items were addressed in a timely manner. Great job! within minutes. All service related items were addressed in a timely manner. Great job! More
by burnetteke
