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Duval Ford
Jacksonville, FL
1,728 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,728 reviews
February 01, 2022
JOE was our sales rep and he did a great job from beginning to end. Keeping us posted and updated for the 2 weeks it took to locate my car and close the deal. beginning to end. Keeping us posted and updated for the 2 weeks it took to locate my car and close the deal. More
by mwells1312
Employees Worked With
Joe was our sales rep
January 29, 2022
Warren Hart was fantastic. He did a lot of research for me so that I could get the car I wanted. I am thrilled with my purchase. me so that I could get the car I wanted. I am thrilled with my purchase. More
by Christy
Employees Worked With
January 28, 2022
Scheduling my appointment was very easy. My service rep Alison stayed in contact with me and kept me me updated with the progress of my truck. I will definitely be bringing my truck and other vehicles to D Alison stayed in contact with me and kept me me updated with the progress of my truck. I will definitely be bringing my truck and other vehicles to Duval Ford when they need services. More
by thegibber
Employees Worked With
Alison
January 26, 2022
The work was quickly and professionally done for a reasonable price. Thank you, Duval Ford. reasonable price. Thank you, Duval Ford. More
by Jouimette
Employees Worked With
January 24, 2022
Remeel is an amazing salesman that left no stone unturned. He kept me updated when my vehicle was delivered and ready for pickup. unturned. He kept me updated when my vehicle was delivered and ready for pickup. More
by bmcsraisr
Employees Worked With
Other Employees :
Rameel, Tino, Lionel, Sherrod Anderson
January 23, 2022
the customer service of everyone at the dealer is superior! I always receive a pleasant and cordial treatment. superior! I always receive a pleasant and cordial treatment. More
by Luis
January 21, 2022
Visiting family (I live in Kentucky) and discovered a nail in the tire. After contact with service writer it was determined it would be best to replace all four tires due to tread wear. Since i was not nail in the tire. After contact with service writer it was determined it would be best to replace all four tires due to tread wear. Since i was not expecting to need service i didn't have an appointment. Since i was traveling home the next day i needed tires asap. The service writer ( I think His name was Christian )checked and the tires i needed were not in stock. He got on the phone, located the tires and had them delivered to the dealership. He then had the tires installed and my car safely on it's way. Glad he was the service writer I contacted. He went out of his way to insure my vehicle was once again safe to travel within that I was 100% satisfied More
by equinecop
Employees Worked With
not sure of names i believe Christian and the young lady with the pink keyboard who works with him
January 12, 2022
I have purchased 3 Ford Explorers from Duval Ford. It is not the closest dealership to where I live but I like the people. If there is a problem, they do everything in their power to correct it. not the closest dealership to where I live but I like the people. If there is a problem, they do everything in their power to correct it. More
by bronzebunny
January 05, 2022
Just bought my second vehicle from Duval Ford, i will be purchasing all my Fords in the future from you as well. Awesome people and great experience each time. purchasing all my Fords in the future from you as well. Awesome people and great experience each time. More
by Beachbum0483
Employees Worked With
Todd Ferrell
December 31, 2021
The duval family have been very professional and concerned about the customers need for that I’m very grateful and wish them well. concerned about the customers need for that I’m very grateful and wish them well. More
by Jsampson
