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Duval Ford
Jacksonville, FL
1,737 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,737 reviews
March 05, 2022
Rafeal was fantastic. He and Susan made our purchase as quick and painless as possible. They had all of our paperwork ready upon arrival and we were out within the hour! He and Susan made our purchase as quick and painless as possible. They had all of our paperwork ready upon arrival and we were out within the hour! We love our new truck and couldn't be more pleased. In the future, if we need a Ford vehicle, they will be our sales people!! Thanks again :) More
by bradshaw_0108
February 25, 2022
Professional and courteous and everyone was pleasant. Also kept me informed every step of the way. Also kept me informed every step of the way. More
by Mrvegas67
February 21, 2022
Sales man was not pushy,and very direct. Financial dept was very helpful. I would use this dealership again. Thank you Brian Postlethwait Financial dept was very helpful. I would use this dealership again. Thank you Brian Postlethwait More
by Bhpintransit
Employees Worked With
Michael Green/ Sales
February 14, 2022
Would recommend this dealership! Ask for Alden. Provides excellent customer services and communication. Goes above and beyond to ensure you have everything you need to buy your next Ask for Alden. Provides excellent customer services and communication. Goes above and beyond to ensure you have everything you need to buy your next vehicle. More
by Marcsantiago0124
Employees Worked With
Alden Davis
February 13, 2022
Contacted Duval because I bought an Explorer from them years ago. I had 3 different people who sent me a text, an email, and called me for a vehicle they advertised but didn’t have. Then when I told them years ago. I had 3 different people who sent me a text, an email, and called me for a vehicle they advertised but didn’t have. Then when I told them I was interested in a Maverick—nothing, since they don’t have any which I had to find out through the internet. At least follow up and say “no Mavs, but come on down and maybe we’ll have something you’ll like”. And I would have gone. But they didn’t and I didn’t. Bozard, on the other hand, did exactly that. If I buy a Ford, it will be from Bozard. More
by Jaxsonjay
February 08, 2022
The sales Team is excellent and very professional, they took all the time to help me and make sure I close the deal. I strongly Recommend this Dealer! took all the time to help me and make sure I close the deal. I strongly Recommend this Dealer! More
by Kenny Diaz
Employees Worked With
Taysha Diaz
February 06, 2022
Sent false advertising on the vehicle and wasted time to go there and will never go back go there and will never go back More
by Hjr351201
February 02, 2022
I live by Jacksonville Beach and I pass other Ford Dealers to come all the way to Duval Ford to get any service because they are wonderful. I thank all of the staff for their friendly and professional Dealers to come all the way to Duval Ford to get any service because they are wonderful. I thank all of the staff for their friendly and professionalism while assisting me. More
by MsFarmer87
Employees Worked With
Christian
February 01, 2022
JOE was our sales rep and he did a great job from beginning to end. Keeping us posted and updated for the 2 weeks it took to locate my car and close the deal. beginning to end. Keeping us posted and updated for the 2 weeks it took to locate my car and close the deal. More
by mwells1312
Employees Worked With
Joe was our sales rep
