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Duval Ford
Jacksonville, FL
1,728 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,728 reviews
April 25, 2022
Tino the finance guy is amazing! Goes above and beyond! Give him a raise! Great truck and service! Goes above and beyond! Give him a raise! Great truck and service! More
by zarzy82
April 20, 2022
This dealership is very profession and friendly. They were very efficient getting me and my wife in and out. They were very efficient getting me and my wife in and out. More
by steve.hess
Employees Worked With
April 16, 2022
I've been to your dealership a few times for service. Your service department, including the greeters, technicians and Allison are amazing. This morning, I had a not so pleasant interaction with Mr. Me Your service department, including the greeters, technicians and Allison are amazing. This morning, I had a not so pleasant interaction with Mr. Mejia. I was making an inquiry as to the FCTP program and Mr. Mejia provided inaccurate information and was rude. During our interaction he rolled his eyes, stated inaccuracies and turned away as I was speaking with him. As an auto enthusiast, I'm always checking out or purchasing new vehicles. Based on my interaction with Mr. Mejia, I wouldn't consider a sales transaction with Duval Ford. My opinion is that all customers should be treated with respect and provided with service excellence, unless the customer is ridiculous. He clearly thinks customers need him, more than he does them. More
by Sergio Rodriguez
Employees Worked With
April 14, 2022
service department drive thru people were helpful and trustworthy. will definitely be having all future maintenance done here. trustworthy. will definitely be having all future maintenance done here. More
by donagnew
Employees Worked With
April 05, 2022
Wasn’t no pressure to purchase . . salesperson was very professional & straight forward with vehicle presentation. ( Mr.Warren Hart ) ask for him when you’re considering your next pur . salesperson was very professional & straight forward with vehicle presentation. ( Mr.Warren Hart ) ask for him when you’re considering your next purchase .. 💪 More
by Explorer Limited
Employees Worked With
Mr Warren Hart
March 30, 2022
From start to finish, we enjoyed every aspect of our time dealing with the team at Duval Ford. Lionel, Loren and Michael exceeded all of our expectations. We are over the moon. Thank you! dealing with the team at Duval Ford. Lionel, Loren and Michael exceeded all of our expectations. We are over the moon. Thank you! More
by looneytravis72
Employees Worked With
Michael Green. Lionel Mann. Loren Gay
