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Duval Ford
Jacksonville, FL
1,737 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,737 reviews
July 07, 2022
All I can say is that I drove all the way from Miami to Jacksonville to get my new car. The experience was seamless and everyone was courteous, helpful and professional - from Warren Heart and Alden Davis, Jacksonville to get my new car. The experience was seamless and everyone was courteous, helpful and professional - from Warren Heart and Alden Davis, the sellers, to Tino Lebron, their supervisor, and Daniel Harris, in finance, and Rafael Mejia, the manager who even took us for a drive while we waited so we could see a beautiful part of Jacksonville we were not aware of. Everything was perfect and I love my blue cute Bronco! I only wish Duval Ford was near me so I could go there for my maintenance visits. The place was clean, well run, and welcoming. I feel I’m developing a relationship with a dealership rather than ending it with the purchase of a car -that’s a new experience for me. Thank you!! More
by Mirta
Employees Worked With
Other Employees :
Alden Davis, Tino Lebron, Daniel Harris
July 02, 2022
I have bought several vehicles from Charles Barriger and each experience has been easy with no hassles. Charles is very knowledgeable and has gotten all the accessories I ordered installed in a very timely each experience has been easy with no hassles. Charles is very knowledgeable and has gotten all the accessories I ordered installed in a very timely manner. Patti Ulsch is awesome to work with as well. She has explained all my options and has explained each very thoroughly so I can make the right decision for me. Duval Ford needs to keep those 2! More
by Mark
July 01, 2022
The whole process with my recall was easy and I had no hassles. The coordination of the free rental car was seemless. My experience and the technician (Michael) was awesome. hassles. The coordination of the free rental car was seemless. My experience and the technician (Michael) was awesome. More
by rfmcvay
Employees Worked With
Michael
June 11, 2022
The staff is very professional, every time I take my car for service I always get it back before the time they estimate. I had discounts must of the time. No complaints. for service I always get it back before the time they estimate. I had discounts must of the time. No complaints. More
by Rojito68
Employees Worked With
June 04, 2022
The phone system does not work! I spent two days trying to set up a service appointment. I finally drove over to quick lane and then received excellent service. Justin Louque re I spent two days trying to set up a service appointment. I finally drove over to quick lane and then received excellent service. Justin Louque resolved all my problems. His efforts probably prevented my going to a different dealership. More
by Don
Employees Worked With
Justin Louque
June 03, 2022
Service was on time did not take all day price was fair customer service was on time customer service was on time More
by rondaconey
Employees Worked With
