
Duval Ford
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I have bought most of my cars from Duval Ford. Unfortunately, the sales rep and his supervisor could not explain what the "extras" were. I spent SIX weeks trying to get the information. Finally we Unfortunately, the sales rep and his supervisor could not explain what the "extras" were. I spent SIX weeks trying to get the information. Finally went to another dealership to find out (and buy) the car I wanted had heated seat and moon roof.) The service there was horrible. Treated me like I had no idea how a car works. I switched and came back to Duval for service and have never regretted it. More
Ken and Tino are awesome! Mark Rogers is also top notch! Top Notch Customer Service! No pushy salesmen! Extremely helpful, quick, reasonable, but most of all HONEST and TRUSTW Mark Rogers is also top notch! Top Notch Customer Service! No pushy salesmen! Extremely helpful, quick, reasonable, but most of all HONEST and TRUSTWORTHY! More
Thank you for treating us teachers at Clay Hill Elem. to an oil change in January! It was so thoughtful and appreciated. to an oil change in January! It was so thoughtful and appreciated. More
My 2019 Ford Explorer Limited has a water leak in the roof. I booked a appt. for them to evaluate thru Geico. I showed up for my service/evaluation appt; I was met and told that it was my windshield w roof. I booked a appt. for them to evaluate thru Geico. I showed up for my service/evaluation appt; I was met and told that it was my windshield without them even looking or anything. I was told that was the only place it could leak. Take it now, I remained in my car the whole five or so minutes I was there. The next morning, I got a text telling me I had missed my appt. and to reschedule..... wow... hmmmmm... This was the worst experience.......... More
I’ve been a customer for years and I have always enjoyed and appreciated the service and support from Duval Ford. and appreciated the service and support from Duval Ford. More
Great, friendly people and excellent service done as promised. They keep you updated on any issues and options to repair. promised. They keep you updated on any issues and options to repair. More
Completed a new vehicle purchase agreement with Duval Ford and have been very pleased with the service provided. Ford and have been very pleased with the service provided. More
The service I received was excellent. The mobile team arrived and promptly changed my oil, as well as topping off my fluids. I would highly recommend Duval Ford. The mobile team arrived and promptly changed my oil, as well as topping off my fluids. I would highly recommend Duval Ford. More