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Duval Ford

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
5.0
1,737 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,737 reviews

August 10, 2022

Amazing service department. They treated me like family. I even Got invited to eat lunch on Saturday with them. More

by Maddenlum2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prime Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lionel Mann
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Aug 10, 2022 -

Duval Ford responded

That's an extra perk, lunch on Saturday. Thanks Maddenlum2003 for recognizing the Duval Ford service team with 5 stars.

August 09, 2022

I have taken my truck to them since bought new 4 years ago and enjoyed working with them More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2022 -

Duval Ford responded

Duval Ford appreciates your 5 star review and continued business with our service team. Service First brings customer satisfaction.

August 06, 2022

Ryan is very professional made sure my part was in before he set the appointment. Thank you Ryan More

by kevlsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Jordan
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Aug 08, 2022 -

Duval Ford responded

We are proud of every department at Duval Ford and appreciate your 5 star recognition kevlsr.

July 29, 2022

We had a great experience, Juan was fantastic! We will be back to Duval Ford for our next purchase! More

by Codeman1407
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Viscosio
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Aug 01, 2022 -

Duval Ford responded

Codeman1407 is another Duval Real Deal success story - Duval Ford's buying process is real fair, real fast and real friendly. Juan is definitely at 5 star advocate. We look forward to your continued business.

July 24, 2022

Warren Hart did a great job finding the vehicle I needed/one/ two / three/ four More

by Sfiore08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Duval Ford responded

The Duval Difference provides a real fair, real fast and real friendly buying process. Thanks Sfiore08 for the 5 star recognition of Warren and our entire sales team.

July 24, 2022

A nice dealership and it was so helpful to me I love it thank you Duval Ford More

by Sunnylife851
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jul 25, 2022 -

Duval Ford responded

Duval Ford appreciates earning your 5 star review Sunnylife851. Thank you for your continued business.

July 23, 2022

My wife and I drove 600 miles to make a vehicle purchase at this dealership and would do it again. I am 65 years old and have bought numerous vehicles across the United States and Duval Ford in Jacksonville More

by CHRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prime Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Delgado
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Jul 25, 2022 -

Duval Ford responded

Duval Ford is honored to earn your 5 star business, especially from 600 miles away Chris. Our Duval Difference provides a real fair, real fast and real friendly buying experience.

July 18, 2022

Very good dealership. Jermaine was very kind and courteous. I will go back in the future. More

by Angelone1821
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Holsey
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Jul 25, 2022 -

Duval Ford responded

Thank you Angelone1821 for providing Duval Ford with 5 stars. We are honored to provide the best customer service in North Florida.

July 14, 2022

This is my fifth new vehicle from from Duval Ford & as before I'm 100% happy with the deal. 👍 Great truck, great service. More

by LSBishop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know. Terrible with names.
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Jul 15, 2022 -

Duval Ford responded

Duval Ford is honored to be your dealership of choice for your sales and service needs LSBishop. Thank you for your continued business and high 5 recognition.

July 11, 2022

Nice place so clean and the bathrooms outstanding along with service. I don't mind camping out in their lounge ....totally AWESOME! More

by velm877
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean was great He gave great service
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Jul 13, 2022 -

Duval Ford responded

Thanks velm877 for the great review for our entire facility and service department. The Duval Ford service team works diligently everyday to earn your 5 stars.

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