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Duval Ford

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
5.0
1,766 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,766 reviews

January 19, 2023

Being a newbie in purchasing, they were very helpful and informative. Helped me very much throughout the whole process. Highly recommended More

by Rarebreed322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prime Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
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Jan 20, 2023 -

Duval Ford responded

Glad to hear the sales team at Duval Ford helped you with a 5 star first time buyer experience Rarebreed322. The Duval Real Deal makes every car buying experience real fair, real fast and real friendly.

January 13, 2023

Great customer service! Jaun Vicioso is the man!!!!! Very good Dealership Highly Recommend They will take care of you More

by drizzymarley12
Recommend Dealer
Yes
Employees Worked With
juan .vicioso
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Jan 13, 2023 -

Duval Ford responded

Duval Ford appreciates you sharing your 5 star experience.

January 05, 2023

Jermaine took great care of me and was extremely efficient with great attention to detail. He made the whole buying experience easy. More

by rwhetham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine
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Jan 06, 2023 -

Duval Ford responded

Rwhetham has just experienced the Duval Real Deal - we make the car buying experience real fair, real fast and real friendly. Duval Ford thanks you for the 5 stars.

January 01, 2023

The entire staff is amazing to work with. From sales to service. Highly recommend bringing your business here. More

by ErickNYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin and Taysha get 5 stars, Jose Negron, Rafael Mejia
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Jan 03, 2023 -

Duval Ford responded

Duval Ford appreciates you sharing your 5 star experience ErickNYC. We have been working diligently every day in every department to earn 100% customer satisfaction.

December 31, 2022

I live close to this dealership but have not had good experience in the past. But that has all changed now that I had the pleasure of meeting Juan Vicioso. He was very professional and went out of hi More

by drizzymarley12
Recommend Dealer
Yes
Employees Worked With
Juan Vicioso
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Jan 03, 2023 -

Duval Ford responded

Thanks drizzymarley12 for the 5 star shoutout for Juan and the Duval Ford sales team. We appreciate your continued business.

December 30, 2022

Oscar, Billie and Leonel were outstanding. Great service and experience. Really recommended. I really thank Oscar cuz he went out and beyond, his sales services was Excellent. More

by Luis Ochoa
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Dominguez “ ***** “
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Dec 30, 2022 -

Duval Ford responded

Duval Ford thanks you Luis for your 5 star recognition of our great sales team. Our Service First commitment makes sure all our guests in sales and service leave completely satisfied with their experience.

December 30, 2022

Second vehicle I’ve purchased from Duval Ford in the last 18 months. Seamless, pleasant experience both times. Alden is the best salesperson and I highly recommend him! More

by Bonnie Upright
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alden
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Dec 30, 2022 -

Duval Ford responded

Duval Ford thanks you Bonnie for your repeat business. Alden is a great advocate on our sales team for the Duval Real Deal buying process - real fair, real fast and real friendly.

December 27, 2022

Good communication worked to try to save me money. Mark Rogers good job well done. More

by geefrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rogers
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Dec 30, 2022 -

Duval Ford responded

Duval Ford's Service First promise includes clear communication and attention to details. Thanks geefrancis for the 5 star recognition for Mark and the entire service team.

December 23, 2022

Mr. Juan Vicioso, wonderful customer service, very helpful and helping with my first car Thanks! More

by drizzymarley12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Vicioso
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Dec 27, 2022 -

Duval Ford responded

Congrats drizzlymarley12 on the purchase of your first vehicle. Juan is a wonderful advocate for the Duval Real Deal buying experience. We appreciate your 5 stars.

December 21, 2022

José Negron, Rafael Mejia and Susan Moore are Superstars. They all are consummate professionals. They made the whole process a wonderful experience. I am a Duval Ford customer for life. More

by terry52carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José Negron, Rafael Mejia
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Dec 23, 2022 -

Duval Ford responded

Thanks terry52carter for sharing your 5 star experience with Duval Ford on Cassat Avenue. Jose's team work diligently every day to earn your rating.

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