Duval Ford

Colby is awlays a wonderful help anytime i go to ford for service. The people are amazing the service is great and the prices are the best in town. I wont take my truck any where else for service and that sa service. The people are amazing the service is great and the prices are the best in town. I wont take my truck any where else for service and that says a lot!!!! More

i call duval ford in ref. to a 2005 for expedition, i made a appointment the next day and was welcome by michele cuartero, very nice and courtious. she ask us what we were interested in looking at. She t made a appointment the next day and was welcome by michele cuartero, very nice and courtious. she ask us what we were interested in looking at. She then proceeded to look for the car we wanted, she was very knowledgable and very informative. She answered all of our questions. We then advised her that we would let her know about the trade-in price. Once we got home we talked about it and we called back and talked to Mr. Jose Negron, we came together in a trade-in price, the next day we contacted Michele and advised her that we were on our way to do the purchase of the Expedition. Again, Michele was very pleasent and very professional in getting our paperwork in order to make the trade. Our experience with Duval Ford was very SUPER!!! Thank you Michele for all of your help. More

We could not be happier with the outstanding customer service we received from Duval Ford. Not only was Jim Brown knowledgeable but knew the ends and outs of every F-150 we looked at. He was also extreme service we received from Duval Ford. Not only was Jim Brown knowledgeable but knew the ends and outs of every F-150 we looked at. He was also extremely patient and went above and beyond to make our car shopping environment enjoyable. Even when the dealership was past the closing time everyone we interacted with were very amiable. Most car dealerships make you feel like you are being attacked with all of the car sales men and women pressuring you purchase a vehicle, but at Duval Ford it couldn’t have been a more pleasant experience. We plan to purchase another vehicle within the next year and I know without a shadow of a doubt we will be in contact with Jim Brown at Duval Ford! More

We worked with Jim Brown at Duval Ford on Cassat. Jim was an efficient sales consultant. He handled our situation confidently and efficiently. He gave very timely responses and made us feel like helping us f an efficient sales consultant. He handled our situation confidently and efficiently. He gave very timely responses and made us feel like helping us find the perfect vehicle was of the utmost importance. There was no wasted time and interaction. Working with Jim (and his co-helpers) made this the best and most seamless car buying experience ever! We will absolutely be going back to get another vehicle from Jim at Duval. More

I have been searching for a new 2012 Ford Focus since January of this year. After venturing to several dealerships and being treated like their "Next victim", my confidence and excitement level were comp January of this year. After venturing to several dealerships and being treated like their "Next victim", my confidence and excitement level were completely depleted. My fiance' then made an appointment at Duval Ford and dragged me out there. When we arrived, Michele was ready to correct any wrongs and vigorously worked to gain my trust. Being as particular that I am, I would not settle for anything less than the color, price, and delivery date that I wanted. Mechele and team did everything within their power to make me happy and get me what I wanted. My experience at Duval Ford made me feel confident and sparked the excitment of buying a new car.I will defintely recommend Duval Ford to anyone I know looking to accuire a new/ used vehicle. More

I really liked the service Jay provide if I had the right money he could have sold me 3-4 more cars. He was soooo friendly I made a statement he should be my boyfriend(smile. He laughed at my not so funny jo money he could have sold me 3-4 more cars. He was soooo friendly I made a statement he should be my boyfriend(smile. He laughed at my not so funny jokes, he made me very comfortably Jay was very knowledgable of the car. Demonstrated features and provided answers to my questions. Was not aggressive at all. He offered to allow us to look but let us know that he was available when needed. Well, he didn't get very far. I had questions and he readily provided the answers, smiling the whole time. At the end of the sale I give Jay a huge and I am going to seen business his way Thanks Jay for the friendly services and nice hospitality. More

We were looking at a car here and one at another dealership. They had they car we were looking at and we were able to work out a great deal. The main reason we bought here vs. the other dealership dealership. They had they car we were looking at and we were able to work out a great deal. The main reason we bought here vs. the other dealership was our sales rep (Susan) and the manager (Antonio). We would definitely recommond this dealership and also come back to buy another car. More

I will definately recommend Duval Ford The only thing I I will definately recommend Duval Ford The only thing I would change is put a little more comfort into the customers wait time by making the area a I will definately recommend Duval Ford The only thing I would change is put a little more comfort into the customers wait time by making the area a little more friendlier , a little more comfortable.. ( a drink station with sodas and bottled water, a Kuerig coffee center, sofas instead of chairs, magazines) The staff is awesome.. No changes to them. More

Have had my 2011 F450 serviced on a regular basis. James Netherland always makes the visit fast, friendly and imformative as to my vehicle's needs. Brian Gray is an excellant service tech on my diesel truck Netherland always makes the visit fast, friendly and imformative as to my vehicle's needs. Brian Gray is an excellant service tech on my diesel truck. Always done right "the first time" Nothing but 5's for Duval Ford service team. Kim Roberts More

Malcolm and Dan were excellent! They went out of there way to help me and get me the best deal possible. They treated me like family. They were honest, straight forward and just a pleasure to do busine way to help me and get me the best deal possible. They treated me like family. They were honest, straight forward and just a pleasure to do business with. I would highly recommend them and this dealership for anyone looking to buy a new or used car. More