Duval Ford

My experience was wonderful! I purchased a 2013 Ford Fusion from Duval Ford in January 2013. My experience with Duval Ford actually began a year ago when I first decided I needed a new vehicle. I Fusion from Duval Ford in January 2013. My experience with Duval Ford actually began a year ago when I first decided I needed a new vehicle. I was looking into the 2012 Fusion due to size and fuel efficiency, but I wasn't very excited about the boring look of the car. So, Tino took the time to show me the new 2013 Fusions that were going to be on the market in a few months. The new model was a HUGE improvement and Tino could see the look of excitement on my face that one should have about a new car. Of course, this meant that Tino did not make a sale that day, but it also meant that I found a salesman that I could trust. Over the course of the year, Tino checked in with me periodically to let me know about special incentives going on at Duval Ford, but each time was just "not the right time" for my family to buy a new car. Finally, in January 2013, we were ready. We came in on a Wednesday night and were able to drive away in our new and improved 2013 Fusion. By the time we left the dealership, it was 9pm, but Tino never complained about the time. The next day, I came back to the dealership and Tino went over my new car's features and helped me Sync my phone to the BlueTooth system. He helped me make test calls and play music from my phone via the hands-free system. Also, he took me on a tour of the maintenance department so that I would be familiar with the area for my oil changes. I know I can call Tino if I have any questions down the line about my new car. He was the most helpful salesperson I have ever had the pleasure of working with. More

Tino was outstanding in helping us purchase a new pick up truck for my daughter. Her dad was living over seas and it was a difficult job for Tino to get all the necessary arragements to purchase this truck. truck for my daughter. Her dad was living over seas and it was a difficult job for Tino to get all the necessary arragements to purchase this truck. But Tino went above and beyond to make everything work, and for the purchasing go as smoothly as possible in this unusual sale. Tino is a very caring person and only wanted us to be pleased with the sale and constantly followed up with calls to make sure we were satified customers. We are in the process of looking for another vehicle, and you can be sure we will go to Tino again. More

Amazing people! They made our deal sweet and simple. We highly recommend Duval Ford. We have bought many vehicles in the past 20 years and these folks were the Best! highly recommend Duval Ford. We have bought many vehicles in the past 20 years and these folks were the Best! More

This has been the best car buying experience we had in years. Mr.Ribeiro and Mr. Unger was very friendly and helpful in finding the right red, sunroof top Ford Eascape requested by my wife, that made her years. Mr.Ribeiro and Mr. Unger was very friendly and helpful in finding the right red, sunroof top Ford Eascape requested by my wife, that made her anniversary gift the best I could every find. They help me to keep in my budget and was very up front about the whole deal which will make me come back when purchasing my next vehicle. Thank You Guys. Mr.& Mrs Starling More

By far a top notch organization. Very friendly and helpful staff. They really car about and to get the job done as quick as possible. helpful staff. They really car about and to get the job done as quick as possible. More

Shopped four other dealerships in the Jacksonville area, save your time and gas and go straight to Duval Ford, unless you like numbers games and pressure tactics. Tino Lebron was the salesman for my son an save your time and gas and go straight to Duval Ford, unless you like numbers games and pressure tactics. Tino Lebron was the salesman for my son and myself,and he came in on his day off to close the deal. We both bought F150 4X4 and Tino explained in detail every aspect of the sales agreement. Actually the entire team at Duval Ford is highly knowledgeable from finance to their Ford big boy's toy store. I grew up around dealership's and Duval exceeded my expectation's. More

Duval Ford was the best car buying experience I've ever had. Their process is quick, easy, and more than fair. I would recommend their no-haggle pricing to anybody. Tino was knowledgeable and professional, had. Their process is quick, easy, and more than fair. I would recommend their no-haggle pricing to anybody. Tino was knowledgeable and professional, and kept me in the loop at all times. The finance department had my paperwork ready in a matter of minutes and they even got me a better rate than I thought I qualified for. If you're tired of getting hassled at other dealerships I suggest you try Duval. They're easily the best Ford Dealership in town, and I've been to them all. More

Tino did a great job! My dad and I both came in looking for trucks, and Tino went out of his way to find trucks for us on his time off at home. He even came in during his day off just to make sure we got w for trucks, and Tino went out of his way to find trucks for us on his time off at home. He even came in during his day off just to make sure we got what we wanted. After our purchase he walked us through step by step on the features of the trucks inside and out. I highly recommend Tino and Duval Ford. More

THis dealer was very and helpful in getting my car.He was very helping in the test drive and showing me how the car worked. very helping in the test drive and showing me how the car worked. More

Just too easy I am still waiting for a phone call telling me something went wrong with the deal. Malcolm was great at asking what we wanted in a new vehicle and then over delivereHe was also very knowledgabl me something went wrong with the deal. Malcolm was great at asking what we wanted in a new vehicle and then over delivereHe was also very knowledgable and took the time to go over every detail of the car with us. I will definetly recomend this dealer and Malcom to all my family and freinds. More