
Duval Ford
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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he provided us with the right truck for the price range i was interested in. He always had a smile on his face and was very considerate about what i wanted. All around best experience buying a car. was interested in. He always had a smile on his face and was very considerate about what i wanted. All around best experience buying a car. More
I live 2 blocks from Mike Davidson Ford and had a horrible experience there, and friends of mine originally said Duval Ford wasn't much better. WRONG!! I work in the industry and have bought MANY veh horrible experience there, and friends of mine originally said Duval Ford wasn't much better. WRONG!! I work in the industry and have bought MANY vehicles in my life and have NEVER had a more pleasant experience!! This dealership is professional and curtious to your needs, they don't push anything you don't want. I found a vehicle alot cheaper elsewhere but this customer service was by far worth every dollar spent! Matt is a GREAT and knowledgeable finance guy, not pushy at all! Keep it up Duval Ford you'll definitely be seeing me and everyone I know again! More
I have been a Duval Ford customer for over 30 yrs and have had a good experience each time I brought my Fords in for service or when it was time to purchase a new model. They have always kept me abreast have had a good experience each time I brought my Fords in for service or when it was time to purchase a new model. They have always kept me abreast of service issues concerning my cars and offer many money saving coupons and in house offers, that is important to me and my wife now that we are retired. We came in to purchase a new model in 2011 but had a bad experience with the persons handling the deal, so we decided to wait until the 2012 models came out, luckily the people we dealt with b/4 were no longer there,I decided not to let one bad time cancel out the previous 30 yrs of good help we had had before. I will continue to be a customer of Duval Ford. I tell everyone to go to Duval if they are in the need of a new or used car.- TKX More
YEAH!, Thanks to Tino my family has a new vehicle! My wife and children are thrilled. Especially my 17 year old daughter who is learning to drive and didn't like driving our van that I traded in. She's t wife and children are thrilled. Especially my 17 year old daughter who is learning to drive and didn't like driving our van that I traded in. She's taking drivers ed. this summer and has almost taken over our new car. It was one of those "it was meant to be" moment's. I planned on an oil change that day but knew we needed a newer car down the road, maybe in a year or two. My warranty was over also. Sitting in the waiting area I met a very pleasant,articulate young women named Stefanie who wanted to know if I was interested in an extended warranty or maybe a vehicle. She subsequently introduced me to Tino. Tino was awesome, he made me want to buy a new car. After explaining to him my financial situation and concerns about my van and families needs. He made me feel comfortable that I could afford a new vehicle and the benefits of saving gas. I never felt any pressure. The whole process was smooth and easy. I tried to find reasons why I shouldn't buy the car. Tino listened and answered all my questions and concerns. He went over all the manuals, and how the car systems worked. He even introduced me to the service staff. It was a Blessing! Tino Lebron was Great! I think it's people like him who make Duval Ford # 1 !!! Many Thanks, Bob DeGuzman More
We were very pleased with our experience. Omar was extremely friendly and made our buying experience easy. We will definitely recommend Duval Ford to our family and friends. We now know that when we a extremely friendly and made our buying experience easy. We will definitely recommend Duval Ford to our family and friends. We now know that when we are in need of a new veichle we will return to you guys and will look forward to working with Omar and the great staff again. More
I was very pleased with my experience. Did not have the car I was looking for but actively looked for it until they found the one I wanted. They were not pushy but were always readily available at my conv car I was looking for but actively looked for it until they found the one I wanted. They were not pushy but were always readily available at my convenience. The entire experience was very relaxed and laid back. More
Arthur Miller was fantastic. Made car buying enjoyable. Would definitely reccomend him to a friend & will certainly return when we are ready to buy another. Would definitely reccomend him to a friend & will certainly return when we are ready to buy another. More
Great experience! Ashely was wonderful and accommadating in making sure we were shown what fit our expectations. He was not pushy or demanding and was very patient with showing several vehicles before we fo in making sure we were shown what fit our expectations. He was not pushy or demanding and was very patient with showing several vehicles before we found what fit our needs. More
Hi, We went to Duval Ford to look at the new Edge and had not really decided to buy. However, Darlene Graham was friendly and attentive. She answered all of our questions in a professional way. She knew not really decided to buy. However, Darlene Graham was friendly and attentive. She answered all of our questions in a professional way. She knew the product. This was not enough to sway my husband until the manager worked with mechanics and the used car department to give us the maximum amount for our trade. That did the trick anwe drove home in our new car. More
My son was in need of a vehicle after suffering a loss in an accident. Since I have done many purchases with Duval Ford, it was simple to go back and help my son purchase a vehicle. Between the great servi an accident. Since I have done many purchases with Duval Ford, it was simple to go back and help my son purchase a vehicle. Between the great service provided by David, Antonio, and James,it was a very simple purchase with no pressure. As I mentioned in an earlier review I will be back to Duval Ford when it comes time to purchase another vehicle....since this was vehicle number 16 (new or used). More