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Duval Ford

Jacksonville, FL

5.0
1,780 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,780 reviews

June 11, 2012

he provided us with the right truck for the price range i was interested in. He always had a smile on his face and was very considerate about what i wanted. All around best experience buying a car. More

by jeff123456789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
Jun 14, 2012 -

Duval Ford responded

Thank you for the fantastic review. Malcolm is one of our senior sales consultants. His attention to detail and desire to make his customers completly satisfied always provides a good sales experience. Please contact either Malcolm or myself if there is anything we can do for you in the future. Best Regards Dan Hodges General Manager

June 10, 2012

I live 2 blocks from Mike Davidson Ford and had a horrible experience there, and friends of mine originally said Duval Ford wasn't much better. WRONG!! I work in the industry and have bought MANY veh More

by cspro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2012 -

Duval Ford responded

Thank you for giving Duval Ford the opportunity to earn your business. I am glad that Matt was able to give you such a great buying experience. Please call on either Matt or myself is there is anything we can do for you in the future. Best Regards Dan Hodges General Manager

June 10, 2012

I have been a Duval Ford customer for over 30 yrs and have had a good experience each time I brought my Fords in for service or when it was time to purchase a new model. They have always kept me abreast More

by roymar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2012 -

Duval Ford responded

Thank you! What a wonderful review. I am happy that you gave us another opportunity to earn your business. I am ecstatic that our new staff was able to deliver customer service that will keep you coming back. Our staff is committed to delivering a better buying experience to each and every one of our customers. Please look me up on your next visit. I would like to thank you personally for blessing Duval Ford with over 30 years of your business. Best Regards Dan Hodges General Manager

June 09, 2012

YEAH!, Thanks to Tino my family has a new vehicle! My wife and children are thrilled. Especially my 17 year old daughter who is learning to drive and didn't like driving our van that I traded in. She's t More

by bdegu001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2012 -

Duval Ford responded

What a great review! Thank you for taking the time to let us know how happy you are with Tino and Duval Ford. Tino works hard to make sure every one of his customers are truly "Completely Satisfied". Please contact either Tino or myself if there is anything we can do for you in the future. Best Regards Dan Hodges General Manager

June 09, 2012

We were very pleased with our experience. Omar was extremely friendly and made our buying experience easy. We will definitely recommend Duval Ford to our family and friends. We now know that when we a More

by mannyjenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2012 -

Duval Ford responded

Thank you for writing this review and your recommendation for Omar. Omar is one of our newest sales professionals. His smile and easy going manner will take him far in this business. Both Omar and his customers appear to be having fun. Please do not hesitate to contact us if we can help with anything in the future. Best Regards Dan Hodges General Manager

June 08, 2012

I was very pleased with my experience. Did not have the car I was looking for but actively looked for it until they found the one I wanted. They were not pushy but were always readily available at my conv More

by Sirhc7897
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2012 -

Duval Ford responded

Thank you for your kind remarks. Finding the right vehicle is the hardest thing about buying a new car or truck. Purchasing a new car or truck should be fun. I am glad we were able to help you find the right vehicle. Please do not hesitate to contact us if we can help you with anything in the future. Best Regards Dan Hodges General Manager

June 06, 2012

Arthur Miller was fantastic. Made car buying enjoyable. Would definitely reccomend him to a friend & will certainly return when we are ready to buy another. More

by Kasady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Miller
Jun 06, 2012 -

Duval Ford responded

Thank you for the outstanding review. I will let Arthur know how much you enjoyed working with him. We strive to provide great customer service and make it easy to do business with Duval Ford. We look forward to earning your business over and over again in the future. Please contact either Arthur or myself if there is anything we can do for you. Best Regards Dan Hodges General Manager

June 05, 2012

Great experience! Ashely was wonderful and accommadating in making sure we were shown what fit our expectations. He was not pushy or demanding and was very patient with showing several vehicles before we fo More

by debbarwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2012 -

Duval Ford responded

Thank you for taking the time to write this review. At Duval Ford we value our customers and want them to have the best possible experience with our dealership. We appreciate your feedback and hope you will stop by and see us again soon. Best Regards Dan Hodges General Manager

June 05, 2012

Hi, We went to Duval Ford to look at the new Edge and had not really decided to buy. However, Darlene Graham was friendly and attentive. She answered all of our questions in a professional way. She knew More

by bendar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 06, 2012 -

Duval Ford responded

Thank you for writing this review. We are happy that Darlene was able to earn your business. Enjoy your new Edge and be sure to contact us if there is anything we can do for you in the future. Best Regards Dan Hodges General Manager

June 05, 2012

My son was in need of a vehicle after suffering a loss in an accident. Since I have done many purchases with Duval Ford, it was simple to go back and help my son purchase a vehicle. Between the great servi More

by bermuda83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Milton
Jun 06, 2012 -

Duval Ford responded

Thank you for sharing your experience with our dealership. We strive to make every customer's visit a positive and rewarding experience. I will be sure to let David, Antonio, and James know how happy you were with their assistance on your son's purchase. We hope your son enjoys his new vehicle. Please do not hesitate to call if there is anything we can do for either you or your son. Best Regards Dan Hodges General Manager

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