Duval Ford

Hi, We went to Duval Ford to look at the new Edge and had not really decided to buy. However, Darlene Graham was friendly and attentive. She answered all of our questions in a professional way. She knew not really decided to buy. However, Darlene Graham was friendly and attentive. She answered all of our questions in a professional way. She knew the product. This was not enough to sway my husband until the manager worked with mechanics and the used car department to give us the maximum amount for our trade. That did the trick anwe drove home in our new car. More

My son was in need of a vehicle after suffering a loss in an accident. Since I have done many purchases with Duval Ford, it was simple to go back and help my son purchase a vehicle. Between the great servi an accident. Since I have done many purchases with Duval Ford, it was simple to go back and help my son purchase a vehicle. Between the great service provided by David, Antonio, and James,it was a very simple purchase with no pressure. As I mentioned in an earlier review I will be back to Duval Ford when it comes time to purchase another vehicle....since this was vehicle number 16 (new or used). More

This is a late review. Didn't know about the review program. I have purchased many cars/trucks from Duval Ford due to the outstanding people that work there, especially Antonio Riberio. In Dec of las program. I have purchased many cars/trucks from Duval Ford due to the outstanding people that work there, especially Antonio Riberio. In Dec of last year (2011), I was just looking to see what my next purchase might be in the coming year (2012), since my truck was getting up in miles. Initially had no intention of making a purchase but the deal put together by Antonio and Tino was just to good to pass up. That type of good deals is the reason I have come back to Duval Ford time and time again for the purchase of a new (or used) vehicle. The purchase of my new F-150 was vehicle number 15. Regards, Steve More

We were thoroughly impressed with Malcolm's attention to detail and his helpfulness during and after the sale. Malcolm was very accommodating and friendly, in my opinion, he is the hardest working sales pe detail and his helpfulness during and after the sale. Malcolm was very accommodating and friendly, in my opinion, he is the hardest working sales person I have ever met. We had to bring our two children with us to the dealership and Malcolm took the time to engage them during our time there - very important to us. I would definitely recommend Malcolm and Duval Ford to anyone in the market for a car. More

Colby is awlays a wonderful help anytime i go to ford for service. The people are amazing the service is great and the prices are the best in town. I wont take my truck any where else for service and that sa service. The people are amazing the service is great and the prices are the best in town. I wont take my truck any where else for service and that says a lot!!!! More

i call duval ford in ref. to a 2005 for expedition, i made a appointment the next day and was welcome by michele cuartero, very nice and courtious. she ask us what we were interested in looking at. She t made a appointment the next day and was welcome by michele cuartero, very nice and courtious. she ask us what we were interested in looking at. She then proceeded to look for the car we wanted, she was very knowledgable and very informative. She answered all of our questions. We then advised her that we would let her know about the trade-in price. Once we got home we talked about it and we called back and talked to Mr. Jose Negron, we came together in a trade-in price, the next day we contacted Michele and advised her that we were on our way to do the purchase of the Expedition. Again, Michele was very pleasent and very professional in getting our paperwork in order to make the trade. Our experience with Duval Ford was very SUPER!!! Thank you Michele for all of your help. More

We could not be happier with the outstanding customer service we received from Duval Ford. Not only was Jim Brown knowledgeable but knew the ends and outs of every F-150 we looked at. He was also extreme service we received from Duval Ford. Not only was Jim Brown knowledgeable but knew the ends and outs of every F-150 we looked at. He was also extremely patient and went above and beyond to make our car shopping environment enjoyable. Even when the dealership was past the closing time everyone we interacted with were very amiable. Most car dealerships make you feel like you are being attacked with all of the car sales men and women pressuring you purchase a vehicle, but at Duval Ford it couldn’t have been a more pleasant experience. We plan to purchase another vehicle within the next year and I know without a shadow of a doubt we will be in contact with Jim Brown at Duval Ford! More

We worked with Jim Brown at Duval Ford on Cassat. Jim was an efficient sales consultant. He handled our situation confidently and efficiently. He gave very timely responses and made us feel like helping us f an efficient sales consultant. He handled our situation confidently and efficiently. He gave very timely responses and made us feel like helping us find the perfect vehicle was of the utmost importance. There was no wasted time and interaction. Working with Jim (and his co-helpers) made this the best and most seamless car buying experience ever! We will absolutely be going back to get another vehicle from Jim at Duval. More

I have been searching for a new 2012 Ford Focus since January of this year. After venturing to several dealerships and being treated like their "Next victim", my confidence and excitement level were comp January of this year. After venturing to several dealerships and being treated like their "Next victim", my confidence and excitement level were completely depleted. My fiance' then made an appointment at Duval Ford and dragged me out there. When we arrived, Michele was ready to correct any wrongs and vigorously worked to gain my trust. Being as particular that I am, I would not settle for anything less than the color, price, and delivery date that I wanted. Mechele and team did everything within their power to make me happy and get me what I wanted. My experience at Duval Ford made me feel confident and sparked the excitment of buying a new car.I will defintely recommend Duval Ford to anyone I know looking to accuire a new/ used vehicle. More

I really liked the service Jay provide if I had the right money he could have sold me 3-4 more cars. He was soooo friendly I made a statement he should be my boyfriend(smile. He laughed at my not so funny jo money he could have sold me 3-4 more cars. He was soooo friendly I made a statement he should be my boyfriend(smile. He laughed at my not so funny jokes, he made me very comfortably Jay was very knowledgable of the car. Demonstrated features and provided answers to my questions. Was not aggressive at all. He offered to allow us to look but let us know that he was available when needed. Well, he didn't get very far. I had questions and he readily provided the answers, smiling the whole time. At the end of the sale I give Jay a huge and I am going to seen business his way Thanks Jay for the friendly services and nice hospitality. More