Duval Ford

Lack of communication and follow up. They lack the professionalism and customer service they claim has kept them in business. Anyone but Duval Group ever. professionalism and customer service they claim has kept them in business. Anyone but Duval Group ever. More

I have delt with Duval Ford for over 15 years. My husband and I have purchased both new and used from the dealership. We have also have used the service department. We just purchased our 3rd car, a 2012 Ford and I have purchased both new and used from the dealership. We have also have used the service department. We just purchased our 3rd car, a 2012 Ford Escape. I am as pleased with this as I was and still am with our 2001 Ford F150. I would recommend my friends to them and I would purchase another car or truck from them. Thanks Susan Crawford I LOVE my new Escape. Sincerely, Mrs. Cherryl Otto More

cliff helped me as much as he could with my recalls on 06-25-2012 I went in to have 2 recall items and all of my recall items was taken care of. thank nyou all very much! 06-25-2012 I went in to have 2 recall items and all of my recall items was taken care of. thank nyou all very much! More

I had been looking for a new vehicle for several weeks now. I used the internet and visited several Ford and Toyota dealerships in NC, SC, GA, and FL to that end. I found Duval Ford using Google and begin now. I used the internet and visited several Ford and Toyota dealerships in NC, SC, GA, and FL to that end. I found Duval Ford using Google and begin to search their new vehicle inventory. Their website was awesome; one of the best I've seen. I saw several trucks that I liked and proceeded to apply on-line for financing on the vehicle I eventually bought. Adela at the dealership paired me with Malcom Daigle. Mr. Daigle contacted me several times and I went to Duval Ford this past Saturday (6/23/2012). Mr. Daigle and the Duval team guided through the entire process from the first contact I had with them. Every employee I came in contact with was friendly and made me very comfortable. Mr. Daigle spent a lot of time with me making sure that I understand the process. As a result, I am very pleased with my truck and the terms of my purchase. This was by far the best car buying experience I've ever had. I highly recommend Duval Ford. More

Warren went above and beyond to make sure i left with a vehicle and I am so grateful for that. He made me feel that my input was valued. I will recommend duval Ford to everyone i know vehicle and I am so grateful for that. He made me feel that my input was valued. I will recommend duval Ford to everyone i know More

Everyone was very nice. Susan was very friendly, through with explaining features. Dan and James work to get the numbers for my purchase. Darlene stepped in and help when Susan was not available. All did a with explaining features. Dan and James work to get the numbers for my purchase. Darlene stepped in and help when Susan was not available. All did a great job to give me the WOW factor!!! More

What an experience we had a Duval Ford. We worked with Jim Brown, who was excellent to work with and very patient. My hubby and I went there on 6/17/12 to purchase a truck. The service we got was phenon Jim Brown, who was excellent to work with and very patient. My hubby and I went there on 6/17/12 to purchase a truck. The service we got was phenonmenal. Jim was very upfront which we liked very much. He gave us the price of the truck and what we needed for our trade-in. there was nothing that was not explained to us in great detail. Jim then toke all the pricing and had it written down, and went over all of this. We have purchased many cars and this is never done. We actually understood the pricing since iall of this was writen down. We ended up purchasing the truck and had to come back to pick it upon Tuesday. Again we had quite an experience. They had a person who was in charge of the SYNC . We sat in the truck with her and was again she was very through. I bought a Lincoln two years ago and had to Sync myself. Not knowing what to do it was quite an ordeal. I have nothing to say but great things about this dealership and traveling 1 1/2 hours really paid off. We would definitely deal with this car/truck place again. Duval you rock !!!!!!!!! Thank-you !!!!!!! Kevin & Sue Seymour Edgeater, Fl More

James handled the warrentee service quickly and kept us informed of the process. He did GOOD! So far it appears the transmission is now operating correctly. informed of the process. He did GOOD! So far it appears the transmission is now operating correctly. More

The service I received at Duval Ford and with the Warren was great. I never thought I would be able to purchase a new car but some how they all managed to place me in a vechile. The 2012 Ford Focus is a gre was great. I never thought I would be able to purchase a new car but some how they all managed to place me in a vechile. The 2012 Ford Focus is a great little car and I love all the features it has to offer. Thanks again. More

Darlene was awesome! She talked me into buying a new 2013 Mustang GT while I was leaving the service department. I'm so glad that she did. I love my new car. Thanks Darlene!!! You rock! 2013 Mustang GT while I was leaving the service department. I'm so glad that she did. I love my new car. Thanks Darlene!!! You rock! More