Duval Ford

We were looking at a car here and one at another dealership. They had they car we were looking at and we were able to work out a great deal. The main reason we bought here vs. the other dealership dealership. They had they car we were looking at and we were able to work out a great deal. The main reason we bought here vs. the other dealership was our sales rep (Susan) and the manager (Antonio). We would definitely recommond this dealership and also come back to buy another car. More

I will definately recommend Duval Ford The only thing I I will definately recommend Duval Ford The only thing I would change is put a little more comfort into the customers wait time by making the area a I will definately recommend Duval Ford The only thing I would change is put a little more comfort into the customers wait time by making the area a little more friendlier , a little more comfortable.. ( a drink station with sodas and bottled water, a Kuerig coffee center, sofas instead of chairs, magazines) The staff is awesome.. No changes to them. More

Have had my 2011 F450 serviced on a regular basis. James Netherland always makes the visit fast, friendly and imformative as to my vehicle's needs. Brian Gray is an excellant service tech on my diesel truck Netherland always makes the visit fast, friendly and imformative as to my vehicle's needs. Brian Gray is an excellant service tech on my diesel truck. Always done right "the first time" Nothing but 5's for Duval Ford service team. Kim Roberts More

Malcolm and Dan were excellent! They went out of there way to help me and get me the best deal possible. They treated me like family. They were honest, straight forward and just a pleasure to do busine way to help me and get me the best deal possible. They treated me like family. They were honest, straight forward and just a pleasure to do business with. I would highly recommend them and this dealership for anyone looking to buy a new or used car. More

My daughter and I purchased new vehicles and what outstanding service we receieved from Ronald Waymer,Brian Harvey, Matthew Tudor, and James Saale. We would highly recommend Duval Ford to anyone seek outstanding service we receieved from Ronald Waymer,Brian Harvey, Matthew Tudor, and James Saale. We would highly recommend Duval Ford to anyone seeking knowledgeable salesmen and expectional customer service. Duval Ford is the way to go! More

I purchased used vehicles and what outstanding service we receieved from Ronald Waymer,Chris Hayes,Bob and Russ. I would highly recommend Duval Ford to anyone seeking knowledgeable salesmen and expectional c receieved from Ronald Waymer,Chris Hayes,Bob and Russ. I would highly recommend Duval Ford to anyone seeking knowledgeable salesmen and expectional customer service. Duval Ford is the way to go! More

Phil made our car buying experience a pleasant and easy task that most people think is a difficult experience, us included. We pulled up in the parking lot and Phil met us at our vehicle, he was never pus task that most people think is a difficult experience, us included. We pulled up in the parking lot and Phil met us at our vehicle, he was never pushy and only have us the information we asked for. He showed us all the vehicles we were interested in and seemed to have knowledge of all of them. Chris Hayes was the finance manager that we worked with. He made that part of our car buying experience a breeze, he explained all the documents we were signing and that was a lot. We would reccomend Duval Ford to anyone that was interested in buying a vehicle new or used. We had a great experience buying a car and that's not what usually happens when buying a new car. Everyone we encountered was pleasant and friendly. Thank you for a great experience. Proud new Focus owners Marcus and Lori Taylor More

The way I can explain my experience at Duval ford is simply OUTSTANDING! Malcolm has a way with people that make you feel like you're in your living room. My family bought a car at Duval FORD earlier th simply OUTSTANDING! Malcolm has a way with people that make you feel like you're in your living room. My family bought a car at Duval FORD earlier this year and I know why they sent me to Malcolm at DUVAL FORD when I needed a car. My wife could not be there when I picked up the truck so Malcolm called my house to set up a good time to then go over all the options on the car with her as well. What struck me about this is he had already made the sale. This was the best experience buying a car I have ever had. Duval Ford will always get first shot at selling me a car. More

Thanks to Gunny and the rest of your staff, our visit and purchase of a new Edge was without stress. We have visited your dealership on two previous occasions and finally made a decision. Gunny was a pleas purchase of a new Edge was without stress. We have visited your dealership on two previous occasions and finally made a decision. Gunny was a pleasure to work with. At our age, we just don't make rapid decisions and we took a while to decide to purchase a new car and the Ford Edge was our choice. A fantastic automobile. More

I was unsure if I would be making a purchase or not on the day of the Community First Credit Union 'Special Day' Car sale. Although I had planned to return to another dealer's salesman w/ questions regar the day of the Community First Credit Union 'Special Day' Car sale. Although I had planned to return to another dealer's salesman w/ questions regarding different car across the lot, Jay Cunninham's approach was delightful and friendly (the other saleman was friendly as well, but different). Jay was very knowledgable of the car. Demonstrated features and provided answers to my questions. Was not aggressive at all. He offered to allow us to look but let us know that he was available when needed. Well, he didn't get very far. I had questions and he readily provided the answers, smiling the whole time. Now, the color ... this one, that one or the other? He simply said, "which one do YOU like?" He took us on a test drive. You'd have thought that it was my first time behind a wheel. He stuck with us throughout the sale and picked us up in the rain once the process was completed. Because of a misunderstanding on my part regarding the tag, both Jay and his manager assisted me with transferring my tag from my previously owned car. I appreciated that very much. Although I hate being a bother to anyone, I'm never made to feel that I am whenever I call Jay to inquire about a matter. I work in a physician's office and it means so much to patient's to know that they are genuinely cared for and that we are truly concern about them and their needs. It is so very important that this is reflected in the voice as well because it can easily be detected over the phone. Even over the phone I can tell that Jay is smiling just as he did at the time that he assisted us with the sale. "Thank you" for everything Jay! (The full tank of gas and detailing was a special perk) More