Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Duval Ford
Jacksonville, FL
1,780 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,780 reviews
July 22, 2012
Unbelievable experience. I know I got the best trade value for my car(actually got more than I thought it was worth) and the best price on my new F150. My sales guy Aaron was great! The GM and GSM (Da value for my car(actually got more than I thought it was worth) and the best price on my new F150. My sales guy Aaron was great! The GM and GSM (Dan and Jose I think) also checked in with me to make sure everything went well. I highly recommend Duval Ford. More
by Booga99
Employees Worked With
Aaron Simms, Dan Hodges
July 16, 2012
I had a real good experience with Duval Ford. They were courteous and polite and didn't pressure me to buy the car I was looking at. This is the first dealer that I have ever been to that actually takes t courteous and polite and didn't pressure me to buy the car I was looking at. This is the first dealer that I have ever been to that actually takes their customers on a tour of their facilities and introduces you to the employees. It was a pleasure dealing with them and I will keep them in mind for one of my next vehicles and I will definitely recommend my friends to check them out. More
by xangel9626
July 15, 2012
Malcom was a refreshing personality to deal with. I have terrible credit due to a recent short sale on my home. We were in desperate need of a new car, and he was able to work with us fast and understood th terrible credit due to a recent short sale on my home. We were in desperate need of a new car, and he was able to work with us fast and understood that we had a budget to stick within. He was efficient and very friendly, and we got a fantastic deal. Thank you guys do much! More
by Saraleverenz
Employees Worked With
Malcolm Daigle
July 14, 2012
Darlene was very helpful and patient. When she said "If it takes all day to find you your car" she wasn't lying. She spent the entire day looking over cars with us and when I said no to a car she moved "If it takes all day to find you your car" she wasn't lying. She spent the entire day looking over cars with us and when I said no to a car she moved right along without pressuring me into it. She never tried to get me to buy something I didn't want. Even though it took all day for us to find the right car it the best car buying experience I've ever had. More
by ameliad
Employees Worked With
Terry Daigle
July 14, 2012
I am very happy with Susan Crawford and James Saale , and the dealership as a whole However the finance man I dealt with was deceptive about explaning raod hazard and GAP coverage and I felt that he was not the dealership as a whole However the finance man I dealt with was deceptive about explaning raod hazard and GAP coverage and I felt that he was not very profesional in the way he handled my contract More
by jekindred
Employees Worked With
July 11, 2012
My wife and I were in Duval Ford to check some prices and we bought a new car. The treatment was very good and we could found our car. Thanks Darlene. we bought a new car. The treatment was very good and we could found our car. Thanks Darlene. More
by xaelvil
Employees Worked With
Darlene Graham
July 08, 2012
Very friendly and a pleasant overall experience. I would definitely come back for purchasing other vehicles in the future and recommend Duvall to other friends and family. definitely come back for purchasing other vehicles in the future and recommend Duvall to other friends and family. More
by clomonaco
Employees Worked With
David Melton
July 08, 2012
I had a wonderful esperience...in the past with other dealerships or salesman hounding you and time wasted going back and forth to a manager reminded me of 'DEAL OR NO DEAL'...At Duval Ford everyone was dealerships or salesman hounding you and time wasted going back and forth to a manager reminded me of 'DEAL OR NO DEAL'...At Duval Ford everyone was very respectful and friendly... Omar is an excellent and very professional salesman...very caring and friendly...an asset to your company... Thank you, N. Christine Schmid More
by christee100
July 07, 2012
She is the nicest person and was alot of help. Would recommend her to anyone I know. I had a great experience at Duval Ford and would shop there again. recommend her to anyone I know. I had a great experience at Duval Ford and would shop there again. More
by randmasx7
July 07, 2012
Just whant to say that you can't go wrong dealing with Jamar or Duval Ford, This is my second new vehicle I have purchased from them in the past 5 years and they will definatly get my business on my next Jamar or Duval Ford, This is my second new vehicle I have purchased from them in the past 5 years and they will definatly get my business on my next new vehicle More
by hammer12
Employees Worked With
