Duval Ford

I scheduled this visit for a busted door handle and added in an oil change. The service I was given was fast and friendly and the employee I dealt with was efficient and knowledgeable about the service I req in an oil change. The service I was given was fast and friendly and the employee I dealt with was efficient and knowledgeable about the service I requested. I was also extremely surprized that the dealership didn't try to hard sell me on other services. They gave a brief recommendation on a service I may in on my next visit and left it at that. I will definitely use them again for my routine service. More

I went into Duval Ford because I wanted to buy out my lease and they were wonderful. They took all my information and did their best to get me the best rate on the refinance. Even with not so perfect c lease and they were wonderful. They took all my information and did their best to get me the best rate on the refinance. Even with not so perfect credit, I got to keep my car and have now found the dealership I will use and recommend to friends and family members. Omar was great. He not only made me feel welcomed but continually let me know where we were in the process and once approved took me to meet the service team. Duval ford knows not only good price is essential but they know customer service is key to continued business. Duval Ford has won a customer for life and I will be bringing in my boyfriend soon so he can get his next car. Way to go guys. Keep up the good work! More

Very straight forward and efficient process. Staff was very friendly and worked hard to make sure everything was taken care of. Good knowledge of vehicle. very friendly and worked hard to make sure everything was taken care of. Good knowledge of vehicle. More

Unbelievable experience. I know I got the best trade value for my car(actually got more than I thought it was worth) and the best price on my new F150. My sales guy Aaron was great! The GM and GSM (Da value for my car(actually got more than I thought it was worth) and the best price on my new F150. My sales guy Aaron was great! The GM and GSM (Dan and Jose I think) also checked in with me to make sure everything went well. I highly recommend Duval Ford. More

I had a real good experience with Duval Ford. They were courteous and polite and didn't pressure me to buy the car I was looking at. This is the first dealer that I have ever been to that actually takes t courteous and polite and didn't pressure me to buy the car I was looking at. This is the first dealer that I have ever been to that actually takes their customers on a tour of their facilities and introduces you to the employees. It was a pleasure dealing with them and I will keep them in mind for one of my next vehicles and I will definitely recommend my friends to check them out. More

Malcom was a refreshing personality to deal with. I have terrible credit due to a recent short sale on my home. We were in desperate need of a new car, and he was able to work with us fast and understood th terrible credit due to a recent short sale on my home. We were in desperate need of a new car, and he was able to work with us fast and understood that we had a budget to stick within. He was efficient and very friendly, and we got a fantastic deal. Thank you guys do much! More

Darlene was very helpful and patient. When she said "If it takes all day to find you your car" she wasn't lying. She spent the entire day looking over cars with us and when I said no to a car she moved "If it takes all day to find you your car" she wasn't lying. She spent the entire day looking over cars with us and when I said no to a car she moved right along without pressuring me into it. She never tried to get me to buy something I didn't want. Even though it took all day for us to find the right car it the best car buying experience I've ever had. More

I am very happy with Susan Crawford and James Saale , and the dealership as a whole However the finance man I dealt with was deceptive about explaning raod hazard and GAP coverage and I felt that he was not the dealership as a whole However the finance man I dealt with was deceptive about explaning raod hazard and GAP coverage and I felt that he was not very profesional in the way he handled my contract More

My wife and I were in Duval Ford to check some prices and we bought a new car. The treatment was very good and we could found our car. Thanks Darlene. we bought a new car. The treatment was very good and we could found our car. Thanks Darlene. More

Very friendly and a pleasant overall experience. I would definitely come back for purchasing other vehicles in the future and recommend Duvall to other friends and family. definitely come back for purchasing other vehicles in the future and recommend Duvall to other friends and family. More