Duval Ford

We originally came to Duval Ford for service to our Ford Taurus Crossover. The service department was excellent. Justin was the person we dealt with, and he went over and beyond our expectations. We ende Taurus Crossover. The service department was excellent. Justin was the person we dealt with, and he went over and beyond our expectations. We ended up purchasing a car from Omar AlAzzawi. Our experience with him was excellent also. He stayed with us until 11:30 p.m. getting the paperwork done, explaining all the features of our new car and also setting up the sync and our cell phones. The finance dept. also stayed until we left. Overall, it was a wonderful experience, and we would travel the 5 1/2 hours back to Jacksonville to purchase our next vehicle. We own 6 Ford trucks now besides the car we just purchase. When it comes time to replace one of the trucks, we will definitely come back to Duval Ford. Great job and outstanding customer service!! More

Tino was very attentive to my needs and answered every question i had straight. He did not double talk me. He spent all day with me and explained every thing about my new car. I would recommend Tino to question i had straight. He did not double talk me. He spent all day with me and explained every thing about my new car. I would recommend Tino to anyone that comes in to the dealership. More

The people at Duval Ford were fantastic. They listen to my situation and found me the perfect truck. Dan and his team did a great job my situation and found me the perfect truck. Dan and his team did a great job More

I was very pleased with the entire experience. Kenny Agostini made me feel like I was a wanted customer. He worked with my poor credit and was never negative. His overrall communication was exceptional. Agostini made me feel like I was a wanted customer. He worked with my poor credit and was never negative. His overrall communication was exceptional. I would call and he would answer, imagine that. The very few times we left messages, he returned the call almost instantly. I drove into the dealership knowing that my vehicle was not ready; Kenny did not seem inconvenienced. He welcomed me and brought me to check out the vehicle I initially had my eyes on. Then we talked and walked through the lot. At that time Kenny suggested another vehicle which was in my price range. I really wanted the second vehicle (an F150 supercrew all along but couldn't find a vehicle that hit my range). We took it for a test drive. It was obviously after hours. Kenny worked with me all along and never seemed like he wanted to get rid of me so he could go home and eat dinner. He had a great personality and I didn't look at him as a salesman who was trying to finagle; I honestly felt like I was in good hands. I normally can't stand salesman. Kenny did a great job, and in a few years I'm going to hunt him down to get my next truck. Sincerely, Christopher Small More

Great attitude while going over the car with me, made sure I got the car I wanted and was very quick with the paperwork and getting me the price I needed sure I got the car I wanted and was very quick with the paperwork and getting me the price I needed More

Best car buying experience I have ever had. All the people who worked with me on my purchase were friendly and straight forward. I will most certainly purchase my next vehicle from them. people who worked with me on my purchase were friendly and straight forward. I will most certainly purchase my next vehicle from them. More

We began our search for a vehicle purchase via internet. The response time acknowledging receipt of our request was very timely. Kenny communicated with us and answered all the questions we had regarding t The response time acknowledging receipt of our request was very timely. Kenny communicated with us and answered all the questions we had regarding the selected vehicle. Upon visiting the dealership a few days later, we were greeted as we approached and the atmosphere was very pleasant. Kenny was notified that we had arrived and the attention that he gave to us during this processing period was personal and informative. He gave us step by step progress reports and never left us just wandering how the process was going. The overall staff was very attentive as well to any question we had. Kenny was very professional at all times during the process. Thanks for a great car buying experience. More

Pleasant , friendly staff. Overall great buying experience. Fair pricing as well as knowledgable personnel. I would recommend this dealership to anyone in the market for a new or used vehicle. experience. Fair pricing as well as knowledgable personnel. I would recommend this dealership to anyone in the market for a new or used vehicle. More

I found the vehicle I wanted on your internet site and Tino LeBron was the first to call me. He made this deal his personal goal. I felt like I was the only client he had! This was a surprise purchase f Tino LeBron was the first to call me. He made this deal his personal goal. I felt like I was the only client he had! This was a surprise purchase for my fiance and he helped make it happen. He and another employee followed me to my home, put a big red bow on the truck and participated in the surprise. He thanked me for my business several times, and so did several other employees. I also dealt with Chris Smith in Finance and he made the process extremely easy. I was able to complete the majority of the purchase on line and was in and out of the dealer within an hour. I am extremely pleased with my experience at Duval Ford and will definitely recommend you to others. Thank you for helping me surprise my fiance and making this a seamless transaction. More

My husband and I, our experience at Duval Ford was oustanding. Our sales person was great and wonderful to work with. He made sure we found what we wanted no questions asked. We are absolutely coming oustanding. Our sales person was great and wonderful to work with. He made sure we found what we wanted no questions asked. We are absolutely coming back and recamending our friends and family to come to Duval Ford. More