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Duval Ford
Jacksonville, FL
1,729 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,729 reviews
November 14, 2022
Looking into a new car and reached out to multiple dealerships and Oscar from Duval Ford is the only one who reached out to me and has helped me into building a 2023 Ford Maverick they have great cust dealerships and Oscar from Duval Ford is the only one who reached out to me and has helped me into building a 2023 Ford Maverick they have great customer service. I’ve felt with many dealerships and Duval Ford has gone above and beyond. I look forward into working with them in the near future. More
by Robson21
Employees Worked With
Oscar Dominguez
November 08, 2022
I made an appointment for a check engine light code, before my appointment time my car would not into gear. I had to get towed there a week before. After about two weeks l was able to have my repaired a before my appointment time my car would not into gear. I had to get towed there a week before. After about two weeks l was able to have my repaired and back to me. More
by Kt27d
Employees Worked With
Mike
November 07, 2022
Susan , and everyone else involved in my purchase were an absolute pleasure to work with. Thank you to the entire Duval Ford team for the great customer service and overall purchase experience that they pro absolute pleasure to work with. Thank you to the entire Duval Ford team for the great customer service and overall purchase experience that they provided me. i will absolutely recommend duval ford to any of my friends and or family that may be in the market for a new vehicle. More
by jtstorm18
November 05, 2022
Very nice personnel always willing to help me when I can’t get to the dealership to drop off my truck. can’t get to the dealership to drop off my truck. More
by Soupie21
Employees Worked With
October 29, 2022
Mark was great to work with. He did a great job keeping me informed and returned to me a clean vehicle that is running great. Just made a trip in it with no troubles. He did a great job keeping me informed and returned to me a clean vehicle that is running great. Just made a trip in it with no troubles. More
by JCaponis
Employees Worked With
Mark Meade
October 28, 2022
Susan and Jose made it a enjoyable experience, great place to buy. I have bought many from Duval and will buy any future vehicles there also. place to buy. I have bought many from Duval and will buy any future vehicles there also. More
by Russ
Employees Worked With
October 12, 2022
Mark Meade was fantastic. Went above and beyond in getting my warranty work done so I could drive my truck on vacation. Everyone does a great job there. Thank you Went above and beyond in getting my warranty work done so I could drive my truck on vacation. Everyone does a great job there. Thank you More
by sbowman792
October 08, 2022
Best in the business! Simply easy and no hassle experience. You couldn’t ask for a better car buying experience. 10/10 recommend Duval Ford for all your car buying needs. Simply easy and no hassle experience. You couldn’t ask for a better car buying experience. 10/10 recommend Duval Ford for all your car buying needs. More
by Jennifer
Employees Worked With
Alden Davis, Daniel Harris
