Duval Ford

Mr.Lebron was very helpful in his presentation of the product. With Mr. Riberiro they were very aggresive in searching for the correct package on a F150. MR. Chri Smith was very helpful in find us a ver product. With Mr. Riberiro they were very aggresive in searching for the correct package on a F150. MR. Chri Smith was very helpful in find us a very aggreeeable intrest rate. We have had a good relattionship with Duval Ford in the past and we hope it will continue. More

I live in Savannah, GA. It is about two and a half hours away from this dealership. There are about 40 dealerships locally and probably hundreds between us. i found the Jeep i was looking for on Cars.com an away from this dealership. There are about 40 dealerships locally and probably hundreds between us. i found the Jeep i was looking for on Cars.com and it was a Jeep Wrangler X located at Duval Ford. i had been talking to several dealerships prior to calling Duval. When i called a Jim Brown. It was refreshing to hear a car salesman not pull the ole "just come on in" or "i cant really tell you anything until you get here" tricks. Being a buyer from several hours away, Jim actually encouraged me to NOT drive down until we had something in writing from them because he did not want me to waste my time or money. We managed to handle everything via email and phone. This was shocking! Well, the Jeep i wanted to buy from Duval was priced a tad out of my budget, but very competitive with the rest of the market. That is when Jim explained to me Duval's pricing system. Sometimes prices go up a little, sometimes they go down a little. They actually price thier cars based on daily market value, instead of putting some ridiculously high number on there just "negociate" down if the buyer is smart enough to do so and if not the buyer gets ripped. I felt from the very second he picked up the phone that he had MY best interest in mind. it almost seemed as if he was my agent or attorney fighting for me to the dealership not the other way around. Nonetheless, i could not afford the Jeep. i went on to look at other dealers and just felt like i was being taken for a loop. i received a email from Jim saying my Jeep of interest was down in price a bit, but still beyond the thresholds of my budget. Four weeks passed and i received a personal phone call from Jim saying that the Jeep i wanted was actually at a point to where i could purchase it and stay in my budget. If i was still in the market, we should talk. Jim was professional, funny, and made the car buying experience an absolute pleasure. Needless to say, Jim (keeping his word) emailed me a complete Purchase Agreement with a signature and promised if i made the journey South nothing would change. I drove down Saturday, test drove the Jeep, handed him the deal that was emailed and the only one thing changed. You see, after i had hung up the phone with Jim late Friday night after agreeing on an interest rate and price, something funny happened. When i got to the dealership to sign the papers, the interest rate was not correct.......it was lower!!! Apparently, Jim and the staff at Duval Ford went to bat with the banks, while i was driving to Jacksonville that morning still trying to get me a better deal even though we had already agreed on a deal. And they did! I promise, it is in anybody's best interest to deal with these folks. Going foward, i will call Jim and Duval Ford for any vehicle related purchases in the future. The five hour round trip is an insignificant inconvenience compared to the treatment you get when dealing with these guys. As a matter of fact, i will be driving back down there soon to purchase new rims for my wife's Expedition Limited rather than staying in town to buy. Thank you Duval Ford for all that you do! More

Very professional and knowledgable Team; no hassle,just the facts....from the moment Tino and I schedule a visit to review a possible purchase of a new ford mustang; his dialog and what i was looking for p the facts....from the moment Tino and I schedule a visit to review a possible purchase of a new ford mustang; his dialog and what i was looking for proved to be spot on as i arrived to the new lot area. Dan Hodges seems to be a mentor for the young salesman because this kid's approach was nothing more than what old timers like myself expect..great customer service . Chris Hodges, finance process may prove to be faster than the mustang i purchased;from the time i sat down to the handshake it was done and I was on the road within mins. Great Team, Great purchase, Thank you each for meeting my goal. More

Joseph Singleton was helpful in the purchase of my used Honda Accord, he went far above the expectation to make sure I was please with my purchase, it was a pleasure working with Joe, his professionalism w Honda Accord, he went far above the expectation to make sure I was please with my purchase, it was a pleasure working with Joe, his professionalism would make me come back to Duval Ford and refer others to the dealership. Thank You Dianna Johnson More

Tino Lebron, from Duval Ford, was recommended to me by a friend. He was everything they said he would be, friendly, listened to what I wanted and started looking right away for things that would fit my nee friend. He was everything they said he would be, friendly, listened to what I wanted and started looking right away for things that would fit my needs, trusting person, cut to the chase type of guy and someone I would recommend to my friends. Jose Negron-Cruz and Dan Hodges let Tino come over to Duval Honda to continue being our sells person even since the car he recommended was in the Honda lot. Would like to be able to buy another vehicle from Tino in the future. More

It was Sunday afternoon after mass I was contacted by Jim Brown who offered me a deal I thought would never materialize. I had been doing my homework for about two weeks on a C-Max. I became very familiar w Brown who offered me a deal I thought would never materialize. I had been doing my homework for about two weeks on a C-Max. I became very familiar with the pricing for the trim level I was interested in. Over the course of the last two weeks I visited 3 other Ford dealerships who all tried to justify their pricing which was more than I wanted to spend. One trip on Sunday afternoon I got the car and color I wanted and two trim levels higher than what I wanted all for a lower price than the less featured car I had been pricing. Drove home with it that same Sunday and am loving the C-Max. I would recommend Duval Ford any day of the week. Nick B More

Met with Tino and his gang (Brian, Susan and James) who went out of there way to ensure I got everything I wanted in a new Ford Edge at the terms I set. Professional and courteous throughout the entire pro went out of there way to ensure I got everything I wanted in a new Ford Edge at the terms I set. Professional and courteous throughout the entire process, they were a pleasure to do business with. It was worth the drive from the beach! More

This was the most positive and best experience we had in purchasing a vehicles. We originally had not planned on buying a vehicle that weekend but were only planning to do a test drive to look at different purchasing a vehicles. We originally had not planned on buying a vehicle that weekend but were only planning to do a test drive to look at different F150 styles and options. But with the positive experience we decided to go ahead and purchase the vehicle. More

Excellent fast no pressure experience. Highly satisfied and would strongly encourage friends and family to use. Duval Ford has spoiled me so I will be returning for my next purchase. and would strongly encourage friends and family to use. Duval Ford has spoiled me so I will be returning for my next purchase. More

Today I called three different Ford dealerships according to distance from my home to get some service for my truck. After telling each my problem, I was quoted a different price all over $50! Plus they sa to distance from my home to get some service for my truck. After telling each my problem, I was quoted a different price all over $50! Plus they said it would take an hour to fix it. When I called Duval Ford, they told me there would be NO CHARGE for this service and set me an appointment that day. :) When I arrived, immediately after entering the service department I was greeted by Cliff Oliveria! I told him about my appointment and why I was there. He told me it would be about 20 minutes and showed me where I could wait. Well, in 20 minutes my truck was done. He showed me everything I needed to know, no charge. I plan to do all my business with Duval Ford, even if it means driving further!! It is nice to see a company that still believes in old fashion values! Thank you Cliff for making this experience EASY for me! :) More