Duval Ford

I purchased a car on 02/22/2023 and I was with Oscar Dominguez as my sales associate. I have been searching for a new mustang for the past 18 months. It has been hard finding the one I want and to be Dominguez as my sales associate. I have been searching for a new mustang for the past 18 months. It has been hard finding the one I want and to be able to get approved. Oscar took his time with me, we went over the pros and cons of 3 different vehicles, and not only did we find the vehicle but he went above and beyond to make sure that we could get the vehicle and get me taken care of the right way. This pandemic has made car buying difficult but Oscar made it the way I remembered how service used to be prior to the pandemic. I think I was at the dealership for 7 or 8 hours and I did not feel rushed whatsoever. I’m glad I made my decision and I’m happy with my new 2020 mustang bullitt. This guy deserves a raise :) More

Straight to the point. Great customer service. Had everything fixed on my new truck in a timely manner and went above and beyond for customer satisfaction. Great customer service. Had everything fixed on my new truck in a timely manner and went above and beyond for customer satisfaction. More

I had a bad experience at the dealership detail shop and Duval Ford was quick to correct the problem. I was setup with an at home detail service which did an outstanding job. I’m happy that Duval Ford went Duval Ford was quick to correct the problem. I was setup with an at home detail service which did an outstanding job. I’m happy that Duval Ford went out of their way to ensure I was happy with their service. More

The most outstanding costumer service from Oscar Dominguez and all staff members within the Dealership. Dominguez and all staff members within the Dealership. More

I just completed my third vehicle purchase with Duval Ford. When i decided to trade vehicles, my first choice was to contact Alden Davis for assistance. He was very professional and worked hard to find t Ford. When i decided to trade vehicles, my first choice was to contact Alden Davis for assistance. He was very professional and worked hard to find the vehicle that met my needs and desires. I have found Alden to be accurate in what he tells me and he is a straight shooter. I do not have to wonder whom i will deal with in the future. Lionel in finance was also professional and provided all the details i needed to make an informed decision. My service advisor, Sean Pimental, is someone i have developed a lot of respect for in the last 3.5 years. he has provided exemplary service and has always been available and in my corner. As a business man and entrepreneur for 50 years, it is obvious to me that this level of quality service comes from the top. Duval Ford has a culture of having quality people with integrity and i look forward to purchasing my vehicles from them until the Lord calls me up to my final home. More

The service team at Duval Ford Commercial Solutions have hit another home run! My service was done on time and at the quoted price. I am glad they have my back. Thank you all, so very much. I will be back. hit another home run! My service was done on time and at the quoted price. I am glad they have my back. Thank you all, so very much. I will be back. More

Oscar was so kind and made the experience stress free. Would recommend him for those looking. Would recommend him for those looking. More

I was treated as though I was the only customer in the service department and they took exceptional care of my vehicle. The service representative(s) were courteous and professional. Keep up the excelle service department and they took exceptional care of my vehicle. The service representative(s) were courteous and professional. Keep up the excellent work! More

Great experience! Alden Davis was very patient with me as I was in the dealership ~ 2/week to track my order! Alden Davis was very patient with me as I was in the dealership ~ 2/week to track my order! More

We drove from out of state to purchase a used auto. The service was impeccable. Our salesman, Tino, was very accommodating and easy to work with. I would highly recommend! The service was impeccable. Our salesman, Tino, was very accommodating and easy to work with. I would highly recommend! More