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Duval Ford

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
5.0
1,729 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,729 reviews

January 29, 2023

I was treated as though I was the only customer in the service department and they took exceptional care of my vehicle. The service representative(s) were courteous and professional. Keep up the excelle More

by vignola, david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Duval Ford responded

The Duval Ford Service First promise focuses on customer satisfaction and clear communications. Thanks David for the 5 star review.

January 27, 2023

Great experience! Alden Davis was very patient with me as I was in the dealership ~ 2/week to track my order! More

by jwood32205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alden Davis (5 stars!!)
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Jan 27, 2023 -

Duval Ford responded

Duval Ford makes a difference with every car buying experience. Thanks jwood32205 for your 5 star feedback for Alden and the entire sales team.

January 21, 2023

We drove from out of state to purchase a used auto. The service was impeccable. Our salesman, Tino, was very accommodating and easy to work with. I would highly recommend! More

by MidGA buyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Other Employees : Tino
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Jan 23, 2023 -

Duval Ford responded

Thanks MidGA buyer for making the trip to Duval Ford for your recent purchase. We appreciate your 5 star confidence in Tino and our entire sales team.

January 19, 2023

Being a newbie in purchasing, they were very helpful and informative. Helped me very much throughout the whole process. Highly recommended More

by Rarebreed322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prime Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
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Jan 20, 2023 -

Duval Ford responded

Glad to hear the sales team at Duval Ford helped you with a 5 star first time buyer experience Rarebreed322. The Duval Real Deal makes every car buying experience real fair, real fast and real friendly.

January 13, 2023

Great customer service! Jaun Vicioso is the man!!!!! Very good Dealership Highly Recommend They will take care of you More

by drizzymarley12
Recommend Dealer
Yes
Employees Worked With
juan .vicioso
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Jan 13, 2023 -

Duval Ford responded

Duval Ford appreciates you sharing your 5 star experience.

January 05, 2023

Jermaine took great care of me and was extremely efficient with great attention to detail. He made the whole buying experience easy. More

by rwhetham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine
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Jan 06, 2023 -

Duval Ford responded

Rwhetham has just experienced the Duval Real Deal - we make the car buying experience real fair, real fast and real friendly. Duval Ford thanks you for the 5 stars.

January 01, 2023

The entire staff is amazing to work with. From sales to service. Highly recommend bringing your business here. More

by ErickNYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin and Taysha get 5 stars
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Jan 03, 2023 -

Duval Ford responded

Duval Ford appreciates you sharing your 5 star experience ErickNYC. We have been working diligently every day in every department to earn 100% customer satisfaction.

December 31, 2022

I live close to this dealership but have not had good experience in the past. But that has all changed now that I had the pleasure of meeting Juan Vicioso. He was very professional and went out of hi More

by drizzymarley12
Recommend Dealer
Yes
Employees Worked With
Juan Vicioso
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Jan 03, 2023 -

Duval Ford responded

Thanks drizzymarley12 for the 5 star shoutout for Juan and the Duval Ford sales team. We appreciate your continued business.

December 30, 2022

Oscar, Billie and Leonel were outstanding. Great service and experience. Really recommended. I really thank Oscar cuz he went out and beyond, his sales services was Excellent. More

by Luis Ochoa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Dominguez “ ***** “
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Dec 30, 2022 -

Duval Ford responded

Duval Ford thanks you Luis for your 5 star recognition of our great sales team. Our Service First commitment makes sure all our guests in sales and service leave completely satisfied with their experience.

December 30, 2022

Second vehicle I’ve purchased from Duval Ford in the last 18 months. Seamless, pleasant experience both times. Alden is the best salesperson and I highly recommend him! More

by Bonnie Upright
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alden
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Dec 30, 2022 -

Duval Ford responded

Duval Ford thanks you Bonnie for your repeat business. Alden is a great advocate on our sales team for the Duval Real Deal buying process - real fair, real fast and real friendly.

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