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Duval Ford

Jacksonville, FL

5.0
1,736 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,736 reviews

April 12, 2023

Buenos días quiero hablar de mi experiencia con el amigo Tino de Duval Ford .exelente trato profesional y bueno fuy a nada más a preguntar y me sentí en confianza y termino comprando mi vehículo . Lo recom More

by Margariteno6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tino.
Apr 17, 2023 -

Duval Ford responded

Margariteno6, Muchas gracias por su palabras tan generosa. Gracias por compartir sus experiensa con nosotros. "Thank you for your kind words and thank you for sharing with us your experience."

Apr 17, 2023 -

Margariteno6 responded

Duval Ford.

April 12, 2023

The dealership was very helpful and provided me with great customer service all way from another different state. More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tino
Apr 14, 2023 -

Duval Ford responded

Thanks Happy for sharing your 5 star experience with Duval Ford, especially from another state.

April 10, 2023

Leighton was a pleasure to work with. He helped us make this used vehicle purchase a pleasant experience. More

by mike
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Apr 10, 2023 -

Duval Ford responded

The Duval Real Deal buying experience makes it real fair, real fast and real friendly. Duval Ford appreciates your 5 star recognition for Leighton and our entire sales team.

April 10, 2023

The valet service was awesome, great service as I am very busy and have trouble finding time to get my car to the dealership. More

by PMARKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Duval Ford responded

Thanks PMARKIEWICZ for sharing your 5 star experience with the Duval Ford pick-up and delivery option. We want to make all your car needs as easy a possible.

April 05, 2023

Duval Ford has been our Business and Personal Car Dealer for over 15yrs. Great Management, Great Service Team and overall super friendly! More

by VadenConst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loren Gay - Finance
Apr 05, 2023 -

Duval Ford responded

Thanks VadenConst for making Duval Ford your dealership of choice for over 15 years. We appreciate your 5 stars.

April 05, 2023

Susan did a great job getting us in and out of the dealership very quickly. More

by margettes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Duval Ford responded

Duval Ford respects your time Margettes. Thanks for recognizing Susan and our entire team's dedication to great customer service.

April 05, 2023

Juan was very professional. Great customer service and make sure you know everything you need before leaving. Would recommend him to any and everyone. More

by kayonawKayona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Vicioso
Apr 10, 2023 -

Duval Ford responded

Juan is a great advocate for the Duval Real Deal, making your buying experience real fair, real fast and real friendly. Duval Ford appreciates your 5 star feedback kayonawKayona.

March 29, 2023

I’ve been coming here for almost 40 years. I’ve mostly have had good experiences. There have been a few not good experiences. More

by ccook56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Duval Ford responded

Thanks ccook56 for your almost 40 year commitment to Duval Ford. We work diligently every day to provide the best customer service in North Florida.

March 12, 2023

Alden & Loren were such a pleasure to work with for my Bronco! VIP experience! Thank you! More

by Tia August
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alden Davis, Loren Gay
Mar 13, 2023 -

Duval Ford responded

Thanks Tia for sharing your 5 star VIP experience with Alden, Loren and the entire staff of Duval Ford. Service First is key to creating clients for life.

February 24, 2023

I normally don't like dealing with car dealerships and try to minimize my interactions with them whenever I can. However I had a rather pleasant experience with Duval Ford. In addition to providing a very More

by Atcc323
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alden Davis
Feb 27, 2023 -

Duval Ford responded

Thanks Atcc323 for sharing your 5 star experience with Duval Ford. Our Service First promise includes clear communications and great time management.

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