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Duval Ford
Jacksonville, FL
1,720 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,720 reviews
November 07, 2015
Great service! Easy to make appointment and prompt service when I arrived. Complete explanation of what was needed and done. All of my questions were addressed. A Easy to make appointment and prompt service when I arrived. Complete explanation of what was needed and done. All of my questions were addressed. An overall great experience. More
by Happy Fusion Hybrid Owner
Employees Worked With
Helpful November 05, 2015
Oil Change/ Brake Check Your service department is awesome! They explained everything so well and charges were fair! I'm so glad I bought my truck from your dealership. Your service department is awesome! They explained everything so well and charges were fair! I'm so glad I bought my truck from your dealership. More
by Bobby
Employees Worked With
Cathy Hawkins
November 05, 2015
2015 F-150 Lariat Thanks once again for assisting Amanda & I in purchasing our new 2015 F-150 Lariat Super Crew.We appreciate the work you put in to get the deal done. Thanks once again for assisting Amanda & I in purchasing our new 2015 F-150 Lariat Super Crew.We appreciate the work you put in to get the deal done.Very pleased with it.Thanks,Terrance,Chris Smith & Eric Porter. More
by notombehind
Employees Worked With
Chris Smith,Eric Porter, Terrance Lundy
November 04, 2015
Great experience Duval Ford worked really hard to make sure we got the car we wanted. Our sales rep Joe was amazing! Definitely a great experience!! Keep up the great Duval Ford worked really hard to make sure we got the car we wanted. Our sales rep Joe was amazing! Definitely a great experience!! Keep up the great work! More
by erind86
Employees Worked With
Joe Singleton
October 27, 2015
Great experience with recent purchase Really appreciated all the help and knowledge Lionel Mann shared with me during my recent purchase of a certified used car. He even checked in days Really appreciated all the help and knowledge Lionel Mann shared with me during my recent purchase of a certified used car. He even checked in days later to make sure everything with the car was going well. More
by Newcar2015
Employees Worked With
Lionel Mann
October 24, 2015
purchasing a used truck I was very comfortable dealing with Raphael and Chris, there was no hard sell or pressure was just like dealing with a friend I really enjoyed working I was very comfortable dealing with Raphael and Chris, there was no hard sell or pressure was just like dealing with a friend I really enjoyed working with them. More
by TRUCKING bill
Employees Worked With
Chris Smith, Rafael Delgado
October 23, 2015
Great Service Great service and the young man that waited on me was very professional and very courteous. It got me in there as quickly as possible. Great service and the young man that waited on me was very professional and very courteous. It got me in there as quickly as possible. More
by Dolly
Employees Worked With
The service tech's name was close to Bernard and I apologize for not getting it correct. , Richard Jordan
October 20, 2015
Very Satisfied. I did a lot of research before hand on the specific vehicle I wanted. The sales staff did what they could to get me in that vehicle, and answer questi I did a lot of research before hand on the specific vehicle I wanted. The sales staff did what they could to get me in that vehicle, and answer questions I had about it. He also asked me questions to determine some discounts I qualified for. The financing staff made purchasing quick and easy. Overall a great experience. Would recommend to friends and family. More
by TonyLee
Employees Worked With
Mr. Eric Porter (finance)
October 14, 2015
Simple Danny was very efficient and understanding of what we were working with and what we needed. He made this process of buying a car so simple for us and Danny was very efficient and understanding of what we were working with and what we needed. He made this process of buying a car so simple for us and we truly appreciate it. More
by Jacie Booze
Employees Worked With
Danny Jenkins
October 12, 2015
great buying experience!!!! I had the pleasure of buying my Ford F150 through Paul McPeak. He should be salesman of the year. Everything was spot on. His attention to detail was I had the pleasure of buying my Ford F150 through Paul McPeak. He should be salesman of the year. Everything was spot on. His attention to detail was excellent. I would recommend him time a time again. More
by Jaxmouse
Employees Worked With
Paul McPeak
