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Duval Ford

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
5.0
1,729 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,729 reviews

April 17, 2023

Flawless and smooth transaction. Will definitely do business again! Great Dealership and communication throughout process More

by flafyre
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Negron
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Apr 17, 2023 -

Duval Ford responded

Duval Ford thanks you flafyre for sharing your 5 star feedback. The Duval Service First promise aims to make every transaction the best customer service experience you have ever had.

April 17, 2023

Tino was great, I said what I was looking for and they delivered. Thanks guys! More

by Nickolejolly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Other Employees : Juventino Lebron Jr.
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Apr 17, 2023 -

Duval Ford responded

The Duval Ford team provide excellent communications skills and great time management. Thank you Nickolejolly for giving Tino and the entire sales team 5 stars.

April 13, 2023

One of the best experiences I’ve had selling a car! If end up staying in Florida I will definitely be back to purchase one. More

by kevonjohnsonlab
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Other Employees : Juventino Lebron
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Apr 14, 2023 -

Duval Ford responded

Thanks Kevonjohnsonlab for giving Duval Ford your business. We're happy to deliver a new vehicle to you where ever you land.

April 12, 2023

The dealership was very helpful and provided me with great customer service all way from another different state. More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Other Employees : Tino
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Apr 14, 2023 -

Duval Ford responded

Thanks Happy for sharing your 5 star experience with Duval Ford, especially from another state.

April 12, 2023

Buenos días quiero hablar de mi experiencia con el amigo Tino de Duval Ford .exelente trato profesional y bueno fuy a nada más a preguntar y me sentí en confianza y termino comprando mi vehículo . Lo recom More

by Margariteno6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Other Employees : Tino.
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Apr 17, 2023 -

Duval Ford responded

Margariteno6, Muchas gracias por su palabras tan generosa. Gracias por compartir sus experiensa con nosotros. "Thank you for your kind words and thank you for sharing with us your experience."

Apr 17, 2023 -

Margariteno6 responded

Duval Ford.

April 10, 2023

Leighton was a pleasure to work with. He helped us make this used vehicle purchase a pleasant experience. More

by mike
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
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Apr 10, 2023 -

Duval Ford responded

The Duval Real Deal buying experience makes it real fair, real fast and real friendly. Duval Ford appreciates your 5 star recognition for Leighton and our entire sales team.

April 10, 2023

The valet service was awesome, great service as I am very busy and have trouble finding time to get my car to the dealership. More

by PMARKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

Duval Ford responded

Thanks PMARKIEWICZ for sharing your 5 star experience with the Duval Ford pick-up and delivery option. We want to make all your car needs as easy a possible.

April 05, 2023

Duval Ford has been our Business and Personal Car Dealer for over 15yrs. Great Management, Great Service Team and overall super friendly! More

by VadenConst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loren Gay - Finance
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Apr 05, 2023 -

Duval Ford responded

Thanks VadenConst for making Duval Ford your dealership of choice for over 15 years. We appreciate your 5 stars.

April 05, 2023

Susan did a great job getting us in and out of the dealership very quickly. More

by margettes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

Duval Ford responded

Duval Ford respects your time Margettes. Thanks for recognizing Susan and our entire team's dedication to great customer service.

April 05, 2023

Juan was very professional. Great customer service and make sure you know everything you need before leaving. Would recommend him to any and everyone. More

by kayonawKayona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Vicioso
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Apr 10, 2023 -

Duval Ford responded

Juan is a great advocate for the Duval Real Deal, making your buying experience real fair, real fast and real friendly. Duval Ford appreciates your 5 star feedback kayonawKayona.

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