Duval Ford

Good Place to Buy a Car Knowledgeable and professional sales representative, no pressure, courteous staff, fair price and good selection of cars. What else do you you need! H Knowledgeable and professional sales representative, no pressure, courteous staff, fair price and good selection of cars. What else do you you need! Happy with the overall buying experience. More

Quick and easy! Needed a company van quick. Mike Murdock helped us get exactly what we were looking for and TJ was more than helpful and kind to us. We will do busi Needed a company van quick. Mike Murdock helped us get exactly what we were looking for and TJ was more than helpful and kind to us. We will do business with Duval Ford and Mike again. Thank you , Mary Lou, Nature Vue Skylights More

Great Service Great service at a great price. Immediately greated upon arrival in service bay and polities offered assistance. Service writer promptly assisted to t Great service at a great price. Immediately greated upon arrival in service bay and polities offered assistance. Service writer promptly assisted to take down idly time initial vehicles information. My truck was then taken back for routine maintenance service on schedule and promptly turned around. I had a few inquires about after market upgrades and all my questions were well received and answered with detailed information from a maintenance technitian. The technician patiently and politely provide outstanding customer service and advice. So, even the wait for my vehicle to be processed was a great opportunity me. As always, I will be returning to Duval Ford for all future vehicle service. More

No help what so ever. We were stranded in Jacksonville when our ford f150 died. We had it towed to the dealership thinking they would be able to fix it. Boy were we wrong. We were stranded in Jacksonville when our ford f150 died. We had it towed to the dealership thinking they would be able to fix it. Boy were we wrong. After 4 days and $2000 in expenses they still had not fixed the problem. They replaced the distributor rotor and charged us $328 and it was not the problem. My husband tried to tell them it was the computer but no one would listen. Needless to say, we ended up renting a uhaul and trailer and towed it all the way back to Ohio at 50mph. My husband replaced the computer and it now runs great. More

Easiest Car Buying Experience I Have Ever Had!!! I had been looking for a Jeep Wrangler TJ for sometime with little luck, either they were rusted out or wanted ridiculous prices for the vehicle and u I had been looking for a Jeep Wrangler TJ for sometime with little luck, either they were rusted out or wanted ridiculous prices for the vehicle and undervalue the trade. I found this vehicle and called up the dealership and spoke with Mr. Beverly who got me all the information i requested quickly and was completely honest about everything. We worked out a price on the vehicle and trade all was acceptable. I figured when I came in i would either be hounded on the purchase price of the jeep or that there was some "problem" with my trade it, well to my delight neither happened, they honored everything they said and were extremely courteous and helpful. I can't say enough good things about my experience! More

Great experience This was the best car purchasing experience I ever had. The only thi g I would change is the push of extra insurance (gap etc.)at the end or when sign This was the best car purchasing experience I ever had. The only thi g I would change is the push of extra insurance (gap etc.)at the end or when signing paperwork, I don't believe customers should be faulted into buying something their personal insurance will cover at a much cheaper rate. However my salesman Sherri's was great and I would recommend him to anyone. More

Keith I want to let you know our salesman Keith was awesome we never felt pressured even the gm stopped and talked with us went out to look at our purchase I want to let you know our salesman Keith was awesome we never felt pressured even the gm stopped and talked with us went out to look at our purchase More

Great I would like to comment on the outstanding customer service received by Laura, Government Sales, Here at Hillsborough County Fleet, I have interfaced I would like to comment on the outstanding customer service received by Laura, Government Sales, Here at Hillsborough County Fleet, I have interfaced with countless sales representatives from multiple dealers during my employment. Without a doubt, Laura has been the best sales person we have dealt with in many years. From our first call to her, she was professional and responded to us quickly regarding a trucks we were interested in. She worked well into the evening with Jacob and I to discuss our needs and quickly followed through with a video showing exactly what we wanted in a truck that was in stock at the dealership. She had the integrity we were looking for in a sales person and it was worth our while. Everything she did was honest, straight forward and he delivered on our expectations, right through to the delivery of our shiny, new Ford Truck as well as subsequent follow-up to ensure we were happy customers. We sincerely hope the dealership will work to hire more employees like Laura to represent the excellence of Ford. More

awesome Quick, painless, friendly, not pushy, educational even! This is definitely a no game playing dealership. You go in, you get what you want, you get Quick, painless, friendly, not pushy, educational even! This is definitely a no game playing dealership. You go in, you get what you want, you get out. Next car buying experience will for sure be with this great group of guys!! Entire process took less than 2 hours More

Great Experience My car buying experience was super easy and Malcolm was so patient with all of my questions and incredibly helpful! I have purchased a vehicle from Ma My car buying experience was super easy and Malcolm was so patient with all of my questions and incredibly helpful! I have purchased a vehicle from Malcolm before, so when I knew I needed another car, I didn't hesitate to reach out to Malcolm. I love my new car and would definitely come back to Duval Ford and work with Malcolm again. More