Duval Ford

6 month check up, oil change, and complete check I didn't have anyone to pick me up, so I waited while my car was being checked. The waiting room was very nice and had everything anyone would need wh I didn't have anyone to pick me up, so I waited while my car was being checked. The waiting room was very nice and had everything anyone would need while waiting. It was very clean and had refreshments provided, both free and vending machines. My wait was not long, considering all that was checked out. More

Duval Ford was great! My buying experience was low stress thanks to Susan Moore. I appreciated she took the time to find out what I was looking for and made it happen. My buying experience was low stress thanks to Susan Moore. I appreciated she took the time to find out what I was looking for and made it happen. More

Excellent purchase experience We just purchased our second vehicle from Mike Murdock at Duval Ford in 60 day! Every aspect of the experience was great. Mike is always professiona We just purchased our second vehicle from Mike Murdock at Duval Ford in 60 day! Every aspect of the experience was great. Mike is always professional and efficient during all aspects of the car purchasing experience. We would highly recommend him and Duval Ford to our friends and family. More

Good truck buying visit Based on past buying experience and web search I decided to return to Duval Ford to look at the new 2016 Ford trucks. An online question on the websit Based on past buying experience and web search I decided to return to Duval Ford to look at the new 2016 Ford trucks. An online question on the website initiated a return phone call within an hour and had been assigned a sales associate. The dealership had the truck I was interested in ready to inspect when I arrived. My salesman Lance answered all my questions and was never pushy. Laying out the cost breakdown at every step with no surprises or silly "let me go check with my manger" trips. Left with new truck. More

Excellent Service I was met by staff when I arrived early who informed John of my arrival. John quickly wrote up the service ticket and directed me to the waiting area I was met by staff when I arrived early who informed John of my arrival. John quickly wrote up the service ticket and directed me to the waiting area. He kept me fully informed of the status of my service. I appreciated his professionalism and great customer service. More

End search Should have started with gunny first on my search. Great customer service skills. follow-up is great after the sale. He is not happy till I am happy. Should have started with gunny first on my search. Great customer service skills. follow-up is great after the sale. He is not happy till I am happy. More

Best experience at a dealership Very happy with our experience. Malcolm made it stress free for my husband and I. He was very honest and up front about everything. He kept in contact Very happy with our experience. Malcolm made it stress free for my husband and I. He was very honest and up front about everything. He kept in contact even while we were waiting on modifications to be completed on our new vehicle. He explained everything in detail and really showed that he cared about wants and needs. We shopped around before coming there and still were given the best price without even having to haggle. We will be back for our next vehicle. More

Excellence in action! My service advisors David and John have always been very helpful and courteous! I love Duval Ford and will always bring my truck for service here. My service advisors David and John have always been very helpful and courteous! I love Duval Ford and will always bring my truck for service here. More

Good visit. I had a good experience. Richard took good care of me. I will be back in the future. I had a good experience. Richard took good care of me. I will be back in the future. More

Fantastic job -Regis Hay I, as a 19 year old teenaged girl was naturally nervous about financing my first car by myself. Let alone finding one that was what I liked for a pric I, as a 19 year old teenaged girl was naturally nervous about financing my first car by myself. Let alone finding one that was what I liked for a price that I could afford to pay monthly for. Very shortly after I sent an email to Duval Ford about looking for a fiesta, Mike emailed me back. I was shocked because of how late it was. From that moment on he was nothing but extremely helpful and attentive to making sure my experience was the best it could be. If you are looking for great service, Mike is your guy. More