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Duval Ford

Jacksonville, FL

5.0
1,736 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,736 reviews

June 10, 2023

Everyone is always friendly and my service is always wonderful! I appreciate that they keep my service within the time frame they say my service will be completed. More

by nola-jones
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Duval Ford responded

We follow our Duval Service First commitment with great customer service and time management Nola-Jones. Duval Ford appreciates your 5 star review.

June 10, 2023

Friendly professional and all involved was very nice easy to deal with my sale man and was fantastic More

by Randybaggett
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Recommend Dealer
Yes
Employees Worked With
Jermaine
Jun 13, 2023 -

Duval Ford responded

Duval Ford thank you Randybaggett for your 5 star feedback. The Duval Real Deal makes the car buying process real fair, real fast and real friendly.

June 10, 2023

Mr. Leighton Brown deserves a reward for his professionalism and excellent service. To say he went above and beyond would be an understatement. Someone give this man a raise! More

by Calderon634
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Jun 13, 2023 -

Duval Ford responded

Thanks Calderon634 for the 5 star praise for Leighton. He provides top-notch customer service with every guest experience at Duval Ford.

June 09, 2023

Great Service Dept. couldn’t be happier outstanding dept. i buy my trucks there because of this dept More

by Jr
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Recommend Dealer
Yes
Employees Worked With
Richard Tackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ulsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean in service
Jun 13, 2023 -

Duval Ford responded

Thank you Jr for making Duval Ford your dealership of choice for service and sales.

June 08, 2023

Been using Duval for many years. Sheila and the whole staff have always been great. More

by richard
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Duval Ford responded

Thank you Richard for sharing your 5 star review with Sheila and the entire Duval Ford service team.

June 07, 2023

Oscar was very nice to work with while purchasing my Jeep Wrangler Sahara. Very personable More

by Jenny
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Recommend Dealer
Yes
Employees Worked With
Oscar R
Jun 13, 2023 -

Duval Ford responded

Thank you Jenny for the 5 star recognition for Oscar and the Duval Real Deal buying process. Duval Ford appreciates your continued business.

Jun 13, 2023 -

Jenny responded

Easy process and I love my Jeep!

June 06, 2023

Working with Rafael Delgado at Duval Ford for my used car purchase was great! The absolute most stress free dealership experience I have ever had. I was able to get a lot of the work done via email and text More

by mchines83
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Recommend Dealer
Yes
Employees Worked With
Rafael Delgado
Jun 07, 2023 -

Duval Ford responded

Thank you mchines83 for your 5 star shoutout to Rafael and the Duval Ford car buying experience. You are another Duval Real Deal success story. We make car buying real fair, real fast and real friendly.

May 27, 2023

We had very good service and the salesman was awesome! Donald Wyche and the Finance guy. More

by cw.thompson
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Recommend Dealer
Yes
Employees Worked With
Donald Wyche
May 30, 2023 -

Duval Ford responded

Thank you CW for providing Duval Ford on Cassat Avenue with 5 stars for your recent visit.

May 26, 2023

The folks at Duval Ford were friendly, and informative Our salesman Leighton Brown was very polite, respectful, and informative. I definitely recommend buying a vehicle from Duval Ford. So if you're in th More

by jackiejean64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
May 30, 2023 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for Leighton and the entire sales team jackiejean64. Our Duval Real Deal buying process makes it real fair, real fast and real friendly.

May 24, 2023

Best Ford Dealership around. Fair prices... Great service. I once went to the other ford dealership down the road. and for the service i wanted they wanted 600 bucks. This ford d More

by Walter
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Allison was amazing!
May 30, 2023 -

Duval Ford responded

Thanks Walter for sharing your 5 star experience with Duval Ford. Competitive market pricing always keeps us a step ahead in Jacksonville.

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