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Duval Ford

Jacksonville, FL

4.9
1,831 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,831 reviews

October 03, 2025

Ethan Howell did a great job. He was fast and responsive and adjusted his sales approach to meet my needs. I also appreciated his straightforward approach that allowed me to mak More

by brad bozeman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Duval Ford responded

Thank you Brad for the 5 star recognition for Ethan and Duval Ford. We make car buying real fair, real fast and real friendly.

October 03, 2025

Gave excellent service shout out to Cooper the best salesman to get me the best rate and shout out to the finance manager More

by papabear32277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper
Oct 10, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star shoutout papabear32277 for your recent car buying expeirence.

September 29, 2025

Right when I pulled in they already had someone ready for me. Mark came out and got me going asap. Received my updates and picked my car up later that day. More

by gage.stamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Meade was excellent to work with. 10/10
Oct 10, 2025 -

Duval Ford responded

Clear communications and great time management are key parts of the Duval Service First promise. Thanks gage.stamps for the 5 star recognition for Duval Ford.

September 28, 2025

Duval Ford is the only store I will buy or service from for my ford vehicles. More

by travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Tech
Sep 29, 2025 -

Duval Ford responded

Thanks Travis for the 5 star vote of confidence in Duval Ford's service team.

September 22, 2025

Best car bike experience I have ever had. Leighton made it that way he was amazing. He took care of us from the beginning, he was pleasant, helpful, and honest. Do yourself a favor deal with More

by craigsnyder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Clark
Sep 29, 2025 -

Duval Ford responded

Duval Ford offers a real deal car buying experience, we make it real fair, real fast and real friendly. Thanks craigsnyder for the 5 star feedback.

September 21, 2025

Soon as I got there, I met Weston very good settlement and everybody around him was very helpful More

by riversboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in finance
Sep 22, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition riversboy for Weston and your recent car buying experience.

September 21, 2025

I was so impressed the first time for oil change but , extremely impressed with recall experience. Your great 👍🏻! More

by tamcat0027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rory
Sep 22, 2025 -

Duval Ford responded

Thanks for the double 5 star compliments tamcat0027 - your recent oil change and recall experiences. Duval Ford loves your feedback.

September 20, 2025

The tech arrived onsite and performed a thorough and complete service! Communication was clear and concise. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rogers - Dorian Jones
Sep 22, 2025 -

Duval Ford responded

Thank you Randy for sharing your 5 star experience with the Duval Ford Mobile Service team.

September 19, 2025

Phenomenal experience. Hands down the best service we have had with any of our fleet vehicles in years! Thank you Duval Ford. More

by bdalhover
Recommend Dealer
Yes
Employees Worked With
Will Edge and Jace Edwards
Sep 19, 2025 -

Duval Ford responded

Thank you bdalhover for partnering with Duval Ford for all your fleet vehicle needs.

September 17, 2025

I had a great experience with Duval Ford while buying a car from out of state. Leighton and Rick were professional and helpful. They also set up a ride to pick me up from the airport. Highly recommend them More

by Jstarling898
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Duval Ford responded

Our pleasure to provide a memory car buying experience Jstarling8989. Duval Ford makes it real fair, real fast and real friendly.

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