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Duval Ford

Jacksonville, FL

4.9
1,798 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,798 reviews

July 05, 2025

Always promt service with excellent communication attention to detail at a fair price. What's not to love. More

by crlotero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Duval Ford responded

Duval Ford loves your 5 star feedback for our entire service team. Thanks crloyero.

July 05, 2025

Excellent and very professional service. The Tech used floor and seat covers to protect my car. More

by jwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Duval Ford responded

Thank you jwright for the 5 star recognition for the Duval Ford service team.

July 04, 2025

Joel and the dealership was extremely helpful when my daughter and I bought our 2 broncos More

by Johnromig66
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Joel S
Jul 07, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for Joel and our entire sales team. We know you and your daughter will enjoy those Ford Broncos.

June 23, 2025

Jamie and his service team did a great job getting my truck back on the road as well as getting other repairs done while in the shop. I appreciate the hard work. More

by danielr
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jamie Reeves, Mark Meade
Jun 25, 2025 -

Duval Ford responded

Thanks danielr for recognizing Jamie and his Duval Ford service team with 5 stars.

June 20, 2025

Staff is corteous and knowledgeable about the service. They keep you in the loop the entire process More

by cgsimms13
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Will
Jun 23, 2025 -

Duval Ford responded

Duval Ford excels in customer service and clear communications, thanks for the 5 star vote of confidence cgsimms13.

June 13, 2025

I would not consider going to any other dealership. Duval Ford truly exemplifies a five star customer service rating. They have always treated me with respect and provided me with great service. They a More

by janet.mccargo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 16, 2025 -

Duval Ford responded

Duval Ford is honored to be your dealership of choice janet.mccargo. Thank you for the 5 stars and continued business.

June 05, 2025

We had a great experience purchasing our new Ford Bronco. Thank you Andy for all your help. More

by randy100273
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Prime Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Duval Ford responded

Know you will enjoy your new Bronco randy100273. Duval Ford appreciates the 5 star recognition.

June 05, 2025

Tyler R. was great. Will continue to do business with Duval ford. Thank you for working with me. More

by swestmoreland58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler R
Jun 16, 2025 -

Duval Ford responded

Thanks swestmoreland for sharing your 5 star experience with Tyler and the entire Duval Ford team.

June 01, 2025

I’ve been doing business with Duval Ford for years and never had any issues. This particular service I had to have my batteries replaced in my truck. They got me in and out in about an hour. Will did a gr More

by Northman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Edge - 5 stars
Jun 02, 2025 -

Duval Ford responded

Duval Ford appreciates you Northman59 sharing your 5 stars experience with Will and our entire service team.

June 01, 2025

From sales, finance, and service. Duval Ford has been my automotive dealership for almost a decade. I recommend them to anyone looking for great services. More

by Kamoore07
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Barber
Jun 02, 2025 -

Duval Ford responded

Thank you Kamoore07 for your 10+ years of continued business with Duval Ford. We appreciate your 5 star recommendation.

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