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Duval Ford

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
5.0
1,736 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,736 reviews

November 09, 2024

Friendly staff and service was completed in reasonable amount of time. Also, received electonic notification when service was complete. The only suggestion for training purposes is the oil monitor system More

by rwhee11075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Duval Ford responded

Thanks rwhee11075 for the 5 star recognition for the Duval Ford service team. Your comments have been passed along to management.

November 09, 2024

Our salesman Ken was an absolute pleasure to with. He ensured that all of our questions were answered. More

by Flboy196767
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken
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Nov 11, 2024 -

Duval Ford responded

Clear communications are a key part of the Duval Difference car buying experience. Thanks Flboy196767 for providing Ken and Duval Ford with 5 stars.

October 28, 2024

two thumps up ! ! great experience all around i will recommend them to everyone. top notch More

by DAVID
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Duval Ford responded

Thanks David for the 5 star thumbs up to recognize Susan and the entire team at Duval Ford on Cassat Avenue.

October 10, 2024

The process was smooth and accommodating. Everyone was helpful at laying out all my options. More

by ac
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Recommend Dealer
Yes
Employees Worked With
Andy Carter
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Oct 17, 2024 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition AC for your recent visit to Duval Ford on Cassat Avenue.

October 04, 2024

Great experience. Highly recommend Duval Ford. Ken and Tino made this the easiest buying experience More

by october23
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Duval Ford responded

You've experienced the Duval Difference october23. Thanks for the 5 star recognition for Ken, Tino and the entire sales team at Duval Ford.

October 03, 2024

I was very pleased working with Juan on a new super duty would recommend buying a new vehicle from duval ford More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan vicioso
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Oct 04, 2024 -

Duval Ford responded

Thank you John for the 5 star recommendation for Juan and Duval Ford on Cassat Avenue. Enjoy your Ford Super Duty.

October 03, 2024

Had a Great Experience buying a Bronco from Duval Ford. Ken was very professional and helpful. More

by paula@floridaelder.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Cogburn
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Oct 04, 2024 -

Duval Ford responded

You experienced the Duval Difference Ford Bronco buying process. Thanks Paula for providing Ken and Duval Ford with 5 stars.

September 29, 2024

I have bought multiple cars, trucks and now a Bronco from Duval Ford! I won’t go anywhere else! More

by Tracy McKenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Ulsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Read
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Oct 04, 2024 -

Duval Ford responded

Thanks Tracy for making Duval Ford your dealership of choice for all your vehicle needs. We appreciate your continued business.

September 22, 2024

We had a great car buying experience at Duval Ford. This is now the 3rd car we've purchased here. More

by pebgame
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alden
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Sep 23, 2024 -

Duval Ford responded

The Duval Difference really makes a difference for every car buying experience at Duval Ford. Thanks pebgame for your continued business.

September 12, 2024

I was pleased with the final result of my latest visit to Duval Ford. They stood behind their word to deliver superior service. More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Duval Ford responded

Thanks Rod for providing Duval Ford's service department with 5 stars for your superior experience.

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