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Duval Ford

Jacksonville, FL

5.0
1,779 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,779 reviews

April 22, 2025

Jonathon Barber made our Bronco buying experience so easy. We will highly recommend him to family and friends. More

by Cakernan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Duval Ford responded

Thanks Cakernan for the 5 star recognition for Jonathan and the Duval Ford car buying experience. Enjoy your Ford Bronco.

April 17, 2025

After going to 2 other Ford dealerships, with not so great experiences, we were not sure what we were going to get at Duval Ford. The third time was the charm!! Steve and Jason were both easy to wor More

by jmccance2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Trosell and Jason Stephens
Apr 21, 2025 -

Duval Ford responded

Thanks jmccance2003 for the competitive market 5 star review. Duval Ford appreciates your recognition of your car buying experience with Steve and Jason. Congrats on your daughter's birthday dream car.

April 14, 2025

Duval ford acted with efficiency in diagnosing the problem with my F350. I am very happy with my service coordinator. More

by Tonyamw40@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy napoleone
Apr 16, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star feedback for service advisor Tonyamw40.

April 14, 2025

Extremely satisfied with my service experience, the service department went out of their way to make things easier. More

by Tonyamw40@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Napoleone
Apr 16, 2025 -

Duval Ford responded

Thanks Tonyamw40 for the 5 star recognition for the Duval Ford service team.

April 12, 2025

I’m was very satisfied with my experience and this is the only place I will be going for now on More

by taebo110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Duval Ford responded

Thanks taebo110 for putting your trust in the entire Duval Ford team.

April 09, 2025

Looks to make deals happen. Andy was very responsive and easy to work with. When I get ready to purchase another vehicle it will be with them. The whole store is very helpful an More

by cameron.lankford21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Apr 11, 2025 -

Duval Ford responded

Thanks cameron.langford21 for putting your trust in the car buying experience at Duval Ford on Cassat Avenue.

April 05, 2025

Very friendly, clean , helpful, the setup is nice , I have had fords most my life and it gets better and better each time More

by stewart9279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prime Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Duval Ford responded

Great to hear stewart9279 that your Ford experience keeps getting better. Duval Ford appreciates your continued business is sales and service.

March 31, 2025

Best deals, no games, great service. I shopped all local dealers looking for a truck and Duval was by far the best overall experience. More

by tjsimmers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner Hulsey gets 5 stars.
Apr 02, 2025 -

Duval Ford responded

Thank you tjsimmers for the 5 star recognition and market review. Duval Ford works diligently every day to achieve 100% customer satisfaction.

March 31, 2025

The rep I dealt with was great - Leighton. Very knowledgeable and attentive. He even allowed us to eat some of the staff lunch when he saw my 6 yr old expiring. More

by jerseywill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Apr 02, 2025 -

Duval Ford responded

So glad Leighton provided a 5 star experience with lunch. Thanks jerseywill for the recognition and trust in the Duval Ford team.

March 24, 2025

Technician arrived on time, was very polite and professional. He took care of my truck and saved me a lot of time with the mobile service. More

by wilygator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Duval Ford responded

Duval Ford's Mobile Service is a great option to have your repairs performed in your driveway or parking lot. Thanks wilygator for your 5 star vote of confidence.

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