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Duval Ford
Jacksonville, FL
1,917 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,917 reviews
February 17, 2026
I recently purchased a 2023 Ford F-150 Tremor from Duval Ford, and I couldn’t be happier with the experience. Luisa was absolutely outstanding from start to finish. She was knowledgeable, patient, and ve Ford, and I couldn’t be happier with the experience. Luisa was absolutely outstanding from start to finish. She was knowledgeable, patient, and very transparent throughout the entire process. She made sure all my questions were answered and never made me feel pressured. She truly cares about her customers and goes above and beyond to make the experience smooth and stress-free. Mr. Bernie in finance was also extremely professional and efficient. He explained everything clearly, made the paperwork process simple, and ensured I understood all my options. The level of professionalism from both of them was impressive. If you’re looking to buy a vehicle in Jacksonville, I highly recommend asking for Luisa and working with Mr. Bernie in finance. They made this purchase a great experience! More
by yfaza86
Employees Worked With
February 13, 2026
Great sales process, people, communications, bo pressure or stress, and easy finance and trade in process. The building itself is clean and comfortable. Lobby has games for the kids. or stress, and easy finance and trade in process. The building itself is clean and comfortable. Lobby has games for the kids. More
by Nick T
February 09, 2026
Had an excellent car shopping experience! Knowledgeable staff, great selection, and seamless financing process. Highly recommend! Knowledgeable staff, great selection, and seamless financing process. Highly recommend! More
by Djblando
Employees Worked With
February 09, 2026
Almost blew a sale but came through in the end. I purchased a new 2025 leftover Bronco. The sale was jeopardized by not telling me up front the vehicle was being used as a demo vehicle which was no I purchased a new 2025 leftover Bronco. The sale was jeopardized by not telling me up front the vehicle was being used as a demo vehicle which was not disclosed on the website description. In the end the discount and ability of Duval Ford to meet my price and credit terms secured the sale. Pro tip for the future: full disclosure up front will avoid ill feelings. Showing a vehicle, even a demo with dog hair in it can be a deal killer. More
by abell
Employees Worked With
Rick Garcia, Rodney Cunanan
February 08, 2026
This was my first time buying a vehicle and Kathleen and Tim made the process so smooth and painless. the energy of these two were great and i absolutely recommend the both of them !!! Tim made the process so smooth and painless. the energy of these two were great and i absolutely recommend the both of them !!! More
by adelina120406
February 06, 2026
Very professional and a pleasure to work with would definitely recommend; awesome team five stars definitely recommend; awesome team five stars More
by Jay
February 06, 2026
I had a great purchasing experience with Luisa and Kathleen. The desk and finance managers were easy to deal with as well. Overall the (used) Mach 1 was in great condition and priced accordingly. Kathleen. The desk and finance managers were easy to deal with as well. Overall the (used) Mach 1 was in great condition and priced accordingly. More
by aaronsellsrealestate904
February 06, 2026
Kathleen was a pleasure to work with when purchasing my car. She was very professional, knowledgeable and super friendly! If you are looking to purchase a car it will be well worth meeting her! Garrett car. She was very professional, knowledgeable and super friendly! If you are looking to purchase a car it will be well worth meeting her! Garrett was also a pleasure to my husband and I! More
by Putalamich
Employees Worked With
February 05, 2026
Pleased with the vehicle and service thanks for the upgraded truck with good tires and plenty of features upgraded truck with good tires and plenty of features More
by GradyThomas
