Dutch Miller Kia of Charlotte

First Time Buying Experience Made Easy All the fellas involved in my process made my experience an easy one. John was knowledgeable, honest and committed to ensuring I left the dealership w All the fellas involved in my process made my experience an easy one. John was knowledgeable, honest and committed to ensuring I left the dealership with a car I'd be satisfied with and at a reasonable monthly payment. To this day, he's willing to help me with my car needs. More

awesome help Came I for a service and had a few questions about leasing a new car. Not only were all my questions answered but I left with more information than I Came I for a service and had a few questions about leasing a new car. Not only were all my questions answered but I left with more information than I knew before More

great experience It was a easy place to buy a car. They work with you on what you want and they deliver.I appreciate the help they provide and how they go out of their It was a easy place to buy a car. They work with you on what you want and they deliver.I appreciate the help they provide and how they go out of their way to make your experience great. More

Very Pleasant The best that i have ever had with purchasing a car. This was my first new car and the customer service was awesome and very pleasant. The best that i have ever had with purchasing a car. This was my first new car and the customer service was awesome and very pleasant. More

First KIA Very straight forward buying experience. Most times it seems the dealers "believe" that customers want to banter back and forth; not so for me. I kn Very straight forward buying experience. Most times it seems the dealers "believe" that customers want to banter back and forth; not so for me. I know the dealer and sales person have to make money, and I'm supportive of a fair price, but not getting ripped off. I especially don't like the "I'll check with my manager" multiple times. Getting blasted with "surprises" in the finance office has also been a previous deal breaker. Thanks for a painless buying experience! More

A Great Group of People The people here are really nice, you'll like them! I find buying a vehicle is one of the most stressful things in life. I went to several dealership The people here are really nice, you'll like them! I find buying a vehicle is one of the most stressful things in life. I went to several dealerships that had the car I wanted. I first spoke with Amanda who is a sweetheart, I made an appointment and met with Frank. I told him exactly want I wanted and how much I could spend, I did research at home. I dealt with the finance guy and Frank they both were straight forward with me I did not want to do the dance. The other dealerships were just not being straight with me it was an awful game and I did not want to play. I found that the internet price was never the real price, but that's OK. I bought a Kia Soul and am very happy! More

poor salesman but others made up for it Our salesman was rude, offensive, condescending and pushy. I was offended when he talked to my husband like an idiot, gave us unwanted advice on our c Our salesman was rude, offensive, condescending and pushy. I was offended when he talked to my husband like an idiot, gave us unwanted advice on our credit basically saying since we were not a 700 or higher we needed to lower our expectations, and during a supposedly unrelated story told us that young people have no respect and used to never interrupt their elders. I will never recommend this salesman, ever. however, when we finally got to talk to someome else who turned out to be the manager he was very friendly, accomadating and was one of the reasons we bought a 2013 soul. I also recieved wonderful customer service from the service department, the finance department and the parts department. These departments and the sales manager are the ONLY reason i did not leave. More

wonderful experiance The people were wonderful and the product us amazing. The process was smooth and friendly. I will definitely go back. I have never had a brand new car The people were wonderful and the product us amazing. The process was smooth and friendly. I will definitely go back. I have never had a brand new car so this was a wonderful experience. I love my brand new car. More

Mike Saracino is the Best Body Shop Manager I had my Kia fixed at the shop managed by Mike Scaracino.....he is the best shop person around. and I love his attitude and work. Treated me like I had my Kia fixed at the shop managed by Mike Scaracino.....he is the best shop person around. and I love his attitude and work. Treated me like I was the only person in town with a car repair. Very special service and attention. Kuddo's Mike! More

Horrible horrible customer service..!! Had a terribly horrible customer experience while shopping for the car. The sales person himself was nice but the manager had an unwarranted attitude. Had a terribly horrible customer experience while shopping for the car. The sales person himself was nice but the manager had an unwarranted attitude. Would recommend everyone to stay away.. More