Duncan's Hokie Honda

Great people to deal with The price I got for my used vehicle was far less than the several others I looked at, while being far cleaner (it looked new actually) and coming with The price I got for my used vehicle was far less than the several others I looked at, while being far cleaner (it looked new actually) and coming with a warranty which none of the others could do. Fabian was a pleasure to deal with, very straightforward and the financial person was great. Extremely friendly and super fast. Overall as good an experience as you could have. I will be checking in with Duncan next time I need a vehicle. More

They treat you like family. The service advisors are courteous and professional. I am always given recommendations on what is best for my vehicle, which I like. I prefer going to The service advisors are courteous and professional. I am always given recommendations on what is best for my vehicle, which I like. I prefer going to a 5 star dealer like Duncan, because I like the free multi-point inspection. I want a Honda professional to keep me informed on the condition of my tires, brakes, belts, fluids and air filters etc., every time I come in. If you're like me and want the best for your vehicle, then give Duncan's Hokie Honda a shot. You wont be disappointed. More

very very good experience nick lennartz took care of everything product related both new and used inventory-nick was professional, knowledgable, and personable. everything he s nick lennartz took care of everything product related both new and used inventory-nick was professional, knowledgable, and personable. everything he said was carried out from selecting product to wrapping up the financing and delivery. no one could have done a better job. all duncan employees nick, chris and everyone else super friendly, and customer minded even after closing time. what impressed me most and meant the most to me, was the owner Gary Duncan took the time to speak with me and visit for a while, it meant a lot that he took the time to do that. being the face of a dealership is all well and good, but Gary was there and represented the dealership in a sincere way. More

Leo is the Best Sales Consultant in the Area In the last several years I have bought 3 cars at this dealership and it is all because of Leo Rosales. Leo is knowledgeable and works hard to find t In the last several years I have bought 3 cars at this dealership and it is all because of Leo Rosales. Leo is knowledgeable and works hard to find the right vehicle. I had a total loss on a car and Leo found me exactly what I wanted and at the right price. If you need a new or used vehicle in Christiansburg go see Leo. More

Quality Service I am giving Duncan's a five-star rating because I showed up without an appointment to check out the Saturn Vue I had seen online. Jon Duncan came back I am giving Duncan's a five-star rating because I showed up without an appointment to check out the Saturn Vue I had seen online. Jon Duncan came back to the dealership, taking the time out of a previous appointment, to talk to me. He answered every question that I had, and took me on a test drive as well as a tour of the facility. I met the staff and was very pleased with my purchase and experience at Duncan More

Excellent buying experience, transparent, no games From the moment we walked in, the salesman, Jon Duncan, was courteous and helpful and offered us a test drive. He answered our questions openly and th From the moment we walked in, the salesman, Jon Duncan, was courteous and helpful and offered us a test drive. He answered our questions openly and there was none of the usual gamesmanship that has occurred in dealer transactions that I have had in the past. We were finished in no time. Great car, pleasant experience! More

Great customer service Buying cars has never been at the top of my favorite things to do. I hated the haggling dance of making an offer, getting a counter offer, back and fo Buying cars has never been at the top of my favorite things to do. I hated the haggling dance of making an offer, getting a counter offer, back and forth. Duncan's No Haggle policy was perfect for me. I was very fortunate to have sales help from Leo Rosales who carefully answered my questions, showed me the joys of the vehicle, was always patient and thoughtful, never pushy. Mike also very kindly helped walk me through the sales paperwork and decision process. Then at the final step, the lady in the finance office was very efficient and helped us get out the door with my brand new car. Leo then took time to get me settled in my car, showing me more things I should know and helping me get set up. Thank you, Leo. and all the folks I dealt with at the Duncan Team for an impressive experience! More

Great people to work with Great service and wonderful help in getting a new are car. I will tell everyone how good the people were and the good price of my trade in Great service and wonderful help in getting a new are car. I will tell everyone how good the people were and the good price of my trade in More

Excellent, professional, helpful, courteous Michael Procaccio was very helpful, attentive to questions and responsive to requests. No pushing, just letting me drive and ask questions. Very good Michael Procaccio was very helpful, attentive to questions and responsive to requests. No pushing, just letting me drive and ask questions. Very good follow up. More

Easy, Not pushy, Prompt We knew were going to a buy a car yesterday so we went to a few other dealerships before visiting Duncan's Hokie Honda and this was by far the best ex We knew were going to a buy a car yesterday so we went to a few other dealerships before visiting Duncan's Hokie Honda and this was by far the best experience. Mike was the salesman that helped us out and he wasn't pushy at all, he let us look at the cars we wanted to look at, and he was prompt and handled the paper work very timely. They let us see all of the different warranty packages while giving us recommendations. Mike took me to the service area and told me exactly what I needed to do when I came in for service. I would love to do business with them again, seeing how great of an experience we had the first time. More