Duncan's Hokie Honda

Very Appreciative! I am always very grateful to Michael, Joey, and all at Hokie Honda who continue to service my car so terrifically with care and commitment to "doing I am always very grateful to Michael, Joey, and all at Hokie Honda who continue to service my car so terrifically with care and commitment to "doing it right". Since the early 1980's, the care for my cars I have received over the years means so much to me! DEEEEEEPEST THANKS!!! More

Consistently bad service I have worked with this dealership several times for several reasons and have always had a problem with their service. They do not call me back and ha I have worked with this dealership several times for several reasons and have always had a problem with their service. They do not call me back and have never finished work in a timely manner. This most recent visit I stated several times that I needed to leave at a certain time, even checking in 30 min before it was time to go and they assured me it would be done. 5 minutes beforehand they tell me there is a separate recall they are working on and it will be another 20+ minutes. They also overcharge for unnecessary things. My car was with them for Tacoma air bag recall and for a annual state inspection. They tried to charge me $150 to sand off my rotors (on top of the brake replacement). Sanding the rotors was not necessary, and only needed to be done because it sat in their lot for 2 months. The next day a different person called me with completely different information on which brakes needed to be replaced and how much it would be. You can't trust them and have to bother them to get any assistance. Not what a customer should have to deal with. More

Started out great then when to crap Looked around, no pressure, Found our car and was so happy, ready to buy right then...then found out they wouldn't budge on price, which was high end Looked around, no pressure, Found our car and was so happy, ready to buy right then...then found out they wouldn't budge on price, which was high end of spectrum mind you. "not a $1" we were told and they laughed at us, told us to check back in a couple weeks they might drop price by then but "NO we can't do that". "Price on the car is the price we have to have. that's it." Don't understand why they wouldn't adjust the price a little right then for a quick sale instead of sitting on it. Thought they were there to sell cars, I'm confused. And it wasn't just the salesman it was the manager too. Drove over 2 1/2 hours there for NOTHING! Yeah, they make you feel right at home and work with you. Wouldn't send anyone there to them jerks! Never seen a dealership that wouldn't consider a different offer "no haggle" price or not. Ridiculous! More

Service Mike Williams and Joey thank you so mich. Y'all are the best of the best Just like family! We appreciate all that you do! Mike Williams and Joey thank you so mich. Y'all are the best of the best Just like family! We appreciate all that you do! More

Wonderful experience! A great deal of time and attention was taken to make sure I was comfortable and every request or question was attended to or answered promptly. Great A great deal of time and attention was taken to make sure I was comfortable and every request or question was attended to or answered promptly. Great attention to even the smallest details, I could not have asked for a better experience! More

OIL CHANGE Had an appointment for an oil change.. It was done in a timely manner. Was in and out of service area in less than an hour. All they service person Had an appointment for an oil change.. It was done in a timely manner. Was in and out of service area in less than an hour. All they service personal were very friendly and outgoing. More

Customer service start to finish Prompt and courteous. Actually listened to me and answered my questions. Have used this team for years even when I didn't have a Honda and will contin Prompt and courteous. Actually listened to me and answered my questions. Have used this team for years even when I didn't have a Honda and will continue to recommend. More

Service after the Sale Always feel part of the family, not just another customer. Service personnel are always helpful and keep you informed as to the status of your vehicl Always feel part of the family, not just another customer. Service personnel are always helpful and keep you informed as to the status of your vehicle. Have dealt with many other dealerships in the past and this dealership is the best by far. More

Always friendly and courteous! My service experience with Hokie Honda is spot on. Personnel are very informative, and work fast to get you back on the road. I always recommend Hok My service experience with Hokie Honda is spot on. Personnel are very informative, and work fast to get you back on the road. I always recommend Hokie Honda to my friends, and family. More

Great experience One of the best car buying experiences I have ever had. Absolutely no pressure, no high markup treatments, sealants, striping and other unnecessary a One of the best car buying experiences I have ever had. Absolutely no pressure, no high markup treatments, sealants, striping and other unnecessary add ons. Mike Procaccio knows his stuff and helped us through every step of the process without a hitch. If you like to play silly games like "Let me see what my manager says" and "I can't believe my manager is going to give you this deal" don't go here. But if you want a fair price from the get go, no BS, no haggling, Duncan is the place to buy your new car. More